Hampton Inn Front Desk Agent Interview Questions

Updated Jul 22, 2015
25 Interview Reviews

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  1.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took 3 weeksinterviewed at Hampton Inn.

    Interview

    Three steps overall. First is a paper application in person, followed by a face to face with a manager. The final step is a second face to face interview with the general manager. My personal experience was that the first interview was lengthy and the second was very quick. The questions are mostly behavioral.

    Interview Questions

  2.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Colorado Springs, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at Hampton Inn (Colorado Springs, CO).

    Interview

    Having had previous experience with the system and Hospitality industry was a huge plus. I was hired for the postition at the end of the interview. I felt confident and was well treated during the interview.

    Interview Questions

    • What do you feel is your greatest shortcoming?   1 Answer
  3.  

    Front Desk Agent Interview

    Anonymous Employee in New Orleans, LA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Hampton Inn (New Orleans, LA) in July 2015.

    Interview

    Made me feel welcome and focused on my strengths that I would bring to the team. Not a interview full of the same old questions you always get asked in interviews. They let your experience speak for itself.

    Interview Questions

    • Do you have open availability?   1 Answer
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  5.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Carrboro, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1+ weekinterviewed at Hampton Inn (Carrboro, NC) in April 2015.

    Interview

    I emailed the GM my resume. He called me about a four days later. We set up an interview the next week. We met at the hotel and sat down and talked about my resume.

    Interview Questions

  6.  

    Front Desk Agent Interview

    Anonymous Employee in Austin, TX
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Hampton Inn (Austin, TX) in March 2015.

    Interview

    I walked in person, had a 15 min interview with the front office management, was given a business card with link to some online enquiries and tests. 30 min long, two parts, multiply choices first, then some simple IQ related math questions. Followed up, was told they are still deciding and interviewing people.

    Interview Questions

    • example of exceptional customer service you have provided   Answer Question
  7. Helpful (1)  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    applied online, got a call couple days later for an interview, met with assistant gm and the interview was quick maybe 15 minutes and it was like talking to a friend.

    Interview Questions

  8.  

    Front Desk Agent Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Hampton Inn.

    Interview

    Saw the ad on Craigslist and sent a resume. They called the next day to set up an interview. I was interviewed by two people and it was a lot like a normal conversation. They asked what shifts I'd be willing to work, how my previous positions prepared me for the job, and why I recently relocated to the area. They were impressed that I had researched the company and told me it was a great interview, but I never heard back.

    Interview Questions

    • How does your past work experience apply to this position?   Answer Question
  9.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Hampton Inn in January 2015.

    Interview

    Everyone was very professional, pleasant and warm. I saw the job on CL, sent in my resume and a short cover letter and about 4 days later I got an email back for an in person interview. I was hired at the interview. I was dressed professionally but also fashionable, since that's the kind of area I was in. A few days after the interview I was called to bring in my info for newhire paperwork and my training starts the day after.

    Interview Questions

    • How have you previously dealt with a difficult customer?   Answer Question

    Negotiation

    I didn't even remember to talk about the pay... -_-"

  10.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 daysinterviewed at Hampton Inn.

    Interview

    Very basic, he doesn't even call references, strengths weaknesses, where do you see yourself in 5 years. The small town I live in doesn't provide very many qualified applicants, walk in and hired is common.

    Negotiation

    The pay started at 8 dollars an hour, there was not a negotiation

  11.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Hampton Inn in July 2014.

    Interview

    Awesome, Saw craigslist ad called, went in for app, Interviewed next day got the call for the job the day after.The AGM interviewed me she was awesome. Fun and energetic. She had the right attitude for the job and her staff loved her. I got to meet them all after interview. They were very cool and welcoming. She told me I had the job in the interview but had to get pay approved by GM.

    Interview Questions

    • Just basic questions. Past experiences? Why do you want to work the Hospitality industry? Ect.   Answer Question

    Negotiation

    I was able to negotiate. I just recently moved and they offered xx/.xx an hour and i got them up 2 dollars!

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