I applied online and the process took 2 weeks - interviewed at Hertz in October 2013.
Interview Details – Applied online and received a call from an out of state recruiter the same day. She asked a few basic questions. "Why Hertz?", "Tell me about your customer service experience", etc. She set me up an interview with the area manager. I thought the interview went great. She was very nice and mentioned how much she liked my education and experience. She gave me a brief job description and asked 5 basic behavior questions. She said that the recruiter would give me a call next week. One week later I received an email from the recruiter thanking me for my interest but explaining that I would not be considered for the position.
Interview Question – "How would you motivate a staff working on a difficult project?" Answer Question
I applied online and the process took 5 weeks - interviewed at Hertz in October 2013.
Interview Details – Three Total interviews, One group interview, One 1:1 with the Area Manager and then a second 1:1 with the branch Manager. Be prepared to talk about customer service, over coming objections, dealing with difficult people, competitive nature, and personal outlook.
Negotiation Details – No Negotiations. Salary is fixed.
I applied online and interviewed at Hertz.
Interview Details – I applied online and was contacted by a recruiter out of state to set up the interview. The 1st interview went great, and was I told I would be contacted for a second interview if I fit the position. The next day I was contacted for a second interview, for Monday and was super excited. I had the interview on Monday and was told I would be receiving and call back, and it has been 2 weeks and I haven't heard from Hertz. I think that is unprofessional and rude; if I am not what you are looking for, give me some respect and let me know.
Interview Question –
What do you know about Hertz?
Why do you want to work for Hertz?
Name a time when you had to up sale a product? Answer Question
I applied through college or university and the process took 4 weeks - interviewed at Hertz in October 2013.
Interview Details –
Met Area Manager at campus career fair. Received a call from Area Manager to schedule an interview after emailing him two times. Showed up and was ushered into a glorified storage closet where the office just got out of a conference meeting.
They surprised me with a panel interview (came to find out they did this to save interview time by only conducting one interview for candidates) with two Branch Managers and Area Manager. Branch Manager conducted the interview in a manner that was very unpleasant. Immediately got the impression like I was not worth their time.
The panel did not know prior to the interview if I was looking as an immediate hire or upon graduation hire, or a location preference even though I was asked this by the Area Manager at initial contact!
Branch Manager conducting the interview did not ask any standard qualifying questions regarding the industry, what my expectations were, what makes me a good fit, or common personality interests. He immediately jumped into questions straight from the scorecard.
Questions were extremely broad, and when asked for further details they only referred me to a specific portion of my resume. I got the feeling like I was being rushed through (saw him skip a few questions on the scorecard) because it only lasted 20 minutes. A standard interview for me last at least one full hour.
They mentioned they were impressed with my resume but most of my experiences did not seem to correlate from their expressions.
At my turn to ask questions I asked for specifics regarding the trainee program. Their response did not include any time frames, target objectives, evaluation criteria, or duties of the position (their website offers extremely broad information regarding the position too). At this point, I knew both sides of the table were not going to be a good fit for each other.
My final question was what other steps could I take to move forward. Their response was, "Are you asking if you are hired?", and I restated my question for them to provide feedback on my performance. All they could say was "Just be yourself". They closed with saying we will let you know in a day or two on a decision in a day or two.
Without a doubt, the most unprofessional interview I have ever had. I encourage the company to implement hiring techniques more on par with other industry standards for recruiting.
Interview Question –
1) What does customer service mean to you?
2) Describe a time when you had an angry customer and what you did do resolve the situation
3) Describe your leadership style in your previous experiences View Answer
I applied through an employee referral and the process took 4 days - interviewed at Hertz in August 2013.
Interview Details – The process was standard with a reviewal of previous experience and education ties. The questioning process is scenario based and behavioural based, however some questions seem to be rather monotonous and irrelevant.
Interview Question – There are behavioural based questions on how you would deal with difficult customers, what you did to make a bad situation easier and general questions based on how you deal with conflict etc. Answer Question
Negotiation Details – Just accepted offer and began to work 2 days later
I applied online and the process took 4+ weeks - interviewed at Hertz.
Interview Details – Online application, 1st interview, final inservice
Interview Question – How would you handle opening on a Monday with employees calling in sick.and cars are not ready? Answer Question
Negotiation Details – Rate was set not much room for negotiation.
I applied online and the process took 5 days - interviewed at Hertz in June 2013.
Interview Details – I had interviewed for a job at the airport back in January but never heard back. Out of the blue the same recruiter shoots me an email asking if I could interview on Friday with the Area Manager. Interview lasted about 45 minutes. Very laid back (he threw away the official question packet). Asked basic questions about customer service experience and would you be comfortable with the various aspecs of the job. Got a call Monday morning that I got the job. They give you a backgound and drivers license check and a drug test.
Interview Question –
Tell me about a time when you dealt with an angry customer?
Are you comfortable washing cars in nice clothes? Answer Question
Negotiation Details – None. They tell you the pay before you get to the interview. Take it or leave it.
I applied online and the process took 4+ weeks - interviewed at Hertz in May 2013.
Interview Details – Straight forward behavioral interview process. Background, drug screen all standard.
Interview Question – Describe a situation where you had to convince someone of your view point. Answer Question
Negotiation Details – Wasn't any.
I applied online and interviewed at Hertz.
Interview Details – I got an email from a recruiter and I called her back and she asked me questions. I kind of thought that it would be an interview but wasn't sure, She asked me why hertz, what is my work experience, why was that my only job, do i have customer service experience. Then she told me that I would get another interview after talking to the branch manager. I guess I failed the interview because I suck at interview questions lol. I got an email to update my hertz application or whatever. After reading these interviews Im glad I failed, of course if I get the job I will take it because I dont have any alternatives but wow. I will update if anything new happens.
I applied online and the process took 2+ weeks - interviewed at Hertz.
Interview Details – On phone interview, then at office. Phone interview was great. Office interview was terrible
Interview Question – Unfortunately, the Branch Manager (3 months) could not read the packet of interview questions very well. Answer Question
Who We Are In September of 1918, the pioneer of auto renting, Walter L. Jacobs, at the age of 22, opened a car-rental operation in Chicago. Starting with a dozen Model T Fords, which he repaired and repainted himself… — Full Overview
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