Hewlett-Packard
3.0 of 5 8,231 reviews
www.hp.com Palo Alto, CA 5000+ Employees

Hewlett-Packard Technical Support Engineer Interview Questions & Reviews

Updated Jun 26, 2014
All Interviews Received Offers

Getting the Interview 

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Interview Experience 

76%
16%
8%

Interview Difficulty 

Average Difficulty
28 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Easy Interview

Senior Technical Support Engineer Interview

Senior Technical Support Engineer
Sunnyvale, CA

I applied online and the process took 4+ weeks - interviewed at Hewlett-Packard in June 2011.

Interview Details – It was a standard interview process basic OOPS questions, sample programs and logic questions

Interview Question – Pretty standard   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Technical Support Engineer Interview

Technical Support Engineer

I applied through a staffing agency and interviewed at Hewlett-Packard.

Interview Details – Interview process was fine the folks I met with were helpful Most of my interview was at HP with team leads and technical folks that had good subject matter knowledge to questions I raised during interview process. They also provided additional information in regards to hours expectations and responsibilities.

Negotiation Details – No

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Accepted Offer

Neutral Experience

Technical Support Engineer Interview

Technical Support Engineer

Interviewed at Hewlett-Packard

Interview Details – Two phone interviews followed by a day long on-site interview

Interview Question – Questions about object oriented programming ( C++ and java)
Analytical questions about problem solving
  Answer Question

Negotiation Details – It was my second job , so I was not able to negotiate well.
There is a good scope for negotiation

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No Offer

Neutral Experience

Technical Support Engineer Interview

Technical Support Engineer

Interviewed at Hewlett-Packard

Interview Details – Had to send a questionnaire back. Then did a phone screen. The in person interview was intense. Met with about 10 people and was there 3 1/2 hours. Overall it was a good experience I was asked some brain teaser questions. The technical questions were not too hard unfortunately I was rusty from taking some time off.

Interview Question – If you have 9 balls and 1 is heavier you have a balance whats the fewest amount of times you have to use it to find the heavier ball.   View Answers (2)

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1 person found this helpful

No Offer

Positive Experience

Very Difficult Interview

Technical Support Engineer Interview

Technical Support Engineer
Norfolk, VA

I applied online and the process took 4+ weeks - interviewed at Hewlett-Packard in September 2010.

Interview Details – I applied to HP in August of 2010. I finally got a call back a little more than a month later. An employee scheduled a phone interview that consisted of IQ questions. I was Ok with my answers.I was contacted again in which an employee emailed me my requirements for the interview (Background check information). My interview was 6:45 in the morning. I had a full suit on. I felt overdressed considering the managers and everybody at the place were in old slacks and polos. I was interviewed again with IQ questions which kinda took me by surprised. I wasnt asked a single thing about the company or what i can do for the company. I answered the questions. I wasnt offered the position with the company. I was upset but more with myself. I could of been more prepared for what was coming. The second interview wasnt as professional as I thought it should

Interview Question – It wasnt a difficult question but he flat out asked how do i remote into another person's computer   View Answers (3)

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Declined Offer

Negative Experience

Very Difficult Interview

Technical Support Engineer Interview

Technical Support Engineer
Corvallis, OR

I applied in-person and the process took 1+ week - interviewed at Hewlett-Packard in June 2008.

Interview Details – Internal position. Interviewed five times over almost two weeks. Hiring manager offered position over phone, but at a reduced salary than what was posted. Attempted to renegotiate salary, but non-negotiable per hiring managers statement. Contacted HR, they confirmed that all candidates, internal and external, can negotiate.

Interview Questions

  • How do I compile an HP-UX kernel? What steps do I take to move the new
       kernel into place and associated support files, yet still allowing me to
       boot off the previous kernel in case the new kernel is bad?
      View Answers (2)
  • A user calls and complains that the E-mail he/she is sending does not get
       to the intended receipients. What steps do you take to investigate and
       resolve?
      View Answers (2)

Reason for Declining – Hiring manager not truthful

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1 person found this helpful

No Offer

Negative Experience

Very Difficult Interview

Technical Support Engineer Interview

Technical Support Engineer
Albuquerque, NM

I applied online and the process took 3 months - interviewed at Hewlett-Packard in April 2009.

Interview Details – The process was incredibly drawn out and painful, so I was sure I was applying for a professional position. Come to find out, after a prescreen, three written tests, a phone interview and an in-person interview, they actually were building a call center where jobs would pay slightly more than minimum wage. The final interviewer was dismayed to hear that I had gotten technical certifications and learned a great deal at my previous position. I thought she was kidding, but she was actually quite concerned that I might have been learning work-related subject matter while at work... I had to explain that it was sometimes slow and that I was responsible for solving problems that required this information, but she did not seem convinced.

Interview Questions

  • describe a mistake you have made and what you learned from it   View Answer
  • Describe an occasion where you solved a problem by taking the initiative   View Answer

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Accepted Offer

Positive Experience

Average Interview

Technical Support Engineer Interview

Technical Support Engineer
Bangalore (India)

I applied through a staffing agency and the process took a day - interviewed at Hewlett-Packard in June 2014.

Interview Details – I applied through a consultancy
Interview was comprised of 4 rounds
!st Group discussion-They will ask tell me about yourself and to speak on any general topic
2nd Face to face-Again to check communication skills and confidence level
3rd Technical written-30 questions based on networking,reasoning,ms word 2010,windows O.S related
4th HR-some more technical questions and shifts related

Negotiation Details – Dint negotiate because i went through consultancy

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Accepted Offer

Positive Experience

Average Interview

Technical Support Engineer Interview

Technical Support Engineer
Kuala Lumpur (Malaysia)

I applied through a recruiter and the process took a day - interviewed at Hewlett-Packard.

Interview Details – I was called by a head hunter and was asked to meet at HP office. When arrived, the office area was very pleasent and I was directed to one of the many meeting room. The hiring manager was on time and the interview process was fairly quick and the manager asking me about my previous experiences and what was expected of the job.

Interview Question – Considering you have no experience for this job, hiring you would be a risk that I am taking. Do you understand?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Technical Support Engineer Interview

Technical Support Engineer

I applied through college or university and the process took a day - interviewed at Hewlett-Packard.

Interview Details – its a very easy process to mention. the interview process as in case of any other companies includes group discussions, aptitude test or phone interview. the most basic requirement is to have strong communication skills. apart from this some strong skills with respect to general people handling skills is also preferred.

Interview Question – nothing as such to think of   Answer Question

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