Holiday Inn Express

  www.hiexpress.com
  www.hiexpress.com

Holiday Inn Express Front Desk Agent Interview Questions

Updated Nov 18, 2014
Updated Nov 18, 2014
15 Interview Reviews

Interview Experience

Interview Experience

78%
14%
7%

Getting an Interview

Getting an Interview

75%
8%
8%

Interview Difficulty

1.9
Average

Interview Difficulty

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Average

Easy

15 Candidate Interview Reviews Back to all interviews

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  1.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person – interviewed at Holiday Inn Express in June 2014.

    Interview Details

    Honestly I didn't even get interviewed believe it or not. They called me and told me when to come in for training and if 8.50 was enough. It was a shock to me but I had put my app months before they even considered me.. But I worked right next door in a gas station so she saw me every night

    Negotiation Details
    Just took what they gave me
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Springfield, MO
    Anonymous Interview Candidate in Springfield, MO
    Interview Details

    One face to face interview then a phone call saying you got the job

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3. 1 person found this helpful  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Holiday Inn Express.

    Interview Details

    Interviewed in person. Situational interview i.e., Name a time when a guest was angry with you and you showed great customer service.

    Interview Questions
    • What is revpar, and how do you calculate revpar?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 4+ weeksinterviewed at Holiday Inn Express.

    Interview Details

    I was called in for an interview, typical questions then safety questions like, "you're by yourself, the phone is ringing, a guest is checking in and a boy is standing to the side, dripping wet from the pool, looking for a towel, what do you do?"

    Interview Questions
    • "you're by yourself, the phone is ringing, a guest is checking in and a boy is standing to the side, dripping wet from the pool, looking for a towel, what do you do?"   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate in West Mifflin, PA
    Anonymous Interview Candidate in West Mifflin, PA
    Application Details

    I applied in-person. The process took a dayinterviewed at Holiday Inn Express.

    Interview Details

    Put in application (paper). Nothing on the internet. Talked to the GM (former). I was called 3 hours later to start working that evening.

    Interview Questions
    Negotiation Details
    There was no negotiating, just needed a job ASAP, and accepted
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    1 on 1 interviews, in a group setting. Very fast, asked about 5 questions lasted less than 5 mins. My second interview was also 1 on 1, more in depth, lasted about 15 mins, sent to drug test that very same day.

    Interview Questions
    Accepted Offer
  8.  

    Front Desk Agent Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied through college or university – interviewed at Holiday Inn Express.

    Interview Details

    Initial application..interview with situational
     questions geing asked..background check

    Interview Questions
    • Name a time you had to deal with an irrate customer and despite your efforts they were still disatisfied   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Anonymous Interview Candidate in Las Vegas, NV
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Holiday Inn Express in January 2013.

    Interview Details

    I walked in and was interviewed on the spot after handing my resume personally to the front desk manager. He asked me some basic questions like "How many times were you late to your previous job", "Why do you want to work at Holiday Inn Express", "What do you know about Holiday Inn Express". Then I was called the same day for a second interview with the general manager, who went into some questions a little more extensively.

    Interview Questions
    • "What did you like least about your previous job"   View Answer
    Negotiation Details
    I made it clear that I was looking for a certain wage. They accepted on the spot, and then I wished I had asked for more.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Holiday Inn Express in January 2013.

    Interview Details

    I was told about them hiring from a previous co-worker who's sister was working the front desk at the time. I went in and was interviewed immediately. After the interview the next day I was asked to come in and work due to another employee calling off last minute and no one else could make it in.

    Interview Questions
    • None of the questions were too difficult to answer nor were they unexpected   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Night Auditor/Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Holiday Inn Express in January 2013.

    Interview Details

    You interview with the GM and another manager and the questions are basic and availability is the most important factor. The rate approval process was long because the goal is to hire each person for as little as possible. At the end, everyone was hired for the same rate with very minor differences.

    Interview Questions
    • If you are available and look presentable you are halfway there.   View Answer
    Negotiation Details
    Stick to the rate you asked for and let them talk you down if you can afford to do so.
    Accepted Offer
    Positive Experience
    Average Interview

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