Holiday Retirement Community Manager Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Community Manager (25)
- Community Sales Leader (22)
- Co-Manager (21)
- Manager (6)
- Co Manager (5)
- Server (2)
- Sales Leader (2)
- Sales (1)
- Sous Chef (1)
- Housekeeper (1)
- Food Server (1)
- Executive Chef (1)
- Financial Analyst (1)
- Cook (1)
- CSL (1)
- Senior Project Manager (1)
- General Manager (1)
- Applications Manager (1)
- Senior Technical Recruiter (1)
- Human Resources (1)
- Regional Sales Leader (1)
- Administrative Position (1)
- Enrichment Coordinator (1)
- Co-manger (1)
- Floating Manager (1)
- Marketing Director (1)
- Facility Maintenance (1)
- Co Manager With Another Company (1)
- COMMUNITY CO Manager (1)
- Community Bus Driver (1)
Very Easy Interview
Community Manager Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 2 weeks - interviewed at Holiday Retirement.
Interview Details – Emails were sent back and forth between the recruiter and I. I was then asked to prepare a statement before phone interview. Had a phone interview with the recruiter and was told that it went well. I then got an email stating that we had been pushed forward to the face to face interview and that I would have details by Friday. Then of Friday night I received an email stating that the region was full and that they weren’t reviewing and new applications. Which I don’t understand because my application had already been reviewed
Interview Question – The only difficult questions were the ones I was ask to answer for the recruiter. They were unclear, misspelled; she used bad grammar, and no punctuation Answer Question
Community Manager Interview (Negative Experience; Easy Interview)
I applied online and the process took 3 weeks - interviewed at Holiday Retirement in June 2012.
Interview Details – A phone interview was the first step. After that, a second interview was scheduled about three hours driving distance from the location they were hiring for. All of the staff at the other location were warm and welcoming, although the actual interview was more than a half hour behind schedule. The recruiter was, bluntly, egotistical and unprofessional. She kept to the normal questions of a second interview but I believe, if given the opportunity, she would have talked about herself the whole time while having her feet hiked up on a chair, which she mostly accomplished. I should have expected she would be a week late on getting back to us.
Interview Question – Are you able to handle a work environment where tenants pass away frequently? Answer Question
Very Easy Interview
Community Manager Interview (Positive Experience; Very Easy Interview)
I applied online and the process took a day - interviewed at Holiday Retirement in August 2011.
Interview Details – *Applied
*Received call for phone interview very quickly
*1:2 Interview (myself & spouse). Very straight-forward, upfront & pleasant.
*taken on a tour by a manager of another location. Very nice & very helpful manager that told us the true ups and downs of the job. Didn't try to hide any facts about the difficulty of the position.
*treated to lunch @ the facility.
*only location available was for an area not advertised that didn't work for us at this time. =
Interview Question – Don't remember anything difficult Answer Question
Community Manager Interview (Negative Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Holiday Retirement in April 2011.
Interview Details – My partner and I were required to apply as a team. At first, this company was falling all over themselves trying to get us through the interview process. They were very efficient in processing our paperwork and very accomodating of our schedules. We had a three-way phone screening, followed by an in-person with the recruiter, and finally a 90-minute interview with a regional VP. Both of the latter were held at a Holiday community very convenient to where we live. It was a lovely facility that I would be happy to have a family member living in. Our impression of Holiday up to that point was that they were very professional and well-managed, although we did feel blind-sided by having another community manager included on the interview panel with the VP without being told about that in advance. Neither of these gentlemen gave us contact information, which made it hard to send thank yous and hard to follow up later when we didn't hear back from anyone.
This second interview started off well enough, but the other manager weighed in several times with negative comments directed toward my partner, although he seemed to really like me. He did say that we were both very well qualified. I got the feeling that the VP was relying on him to make a decision instead of making it himself. After a while the VP suddenly and abruptly cut the interview off out of the blue. From that point forward, the company stonewalled us and they were as cold as ice. Even though the VP told us we'd be hearing from the recruiter as our next step, she never so much as emailed us back for the next two weeks. She probably never would have at all, except that my partner called to inquire about the status of our application and ended up having to hunt her down because she wouldn't take a call.
Overall, the company looks solid as far as compensation and professional growth. I got the impression that their first priority is staying ahead of the competition in their market by fulfilling the residents' needs to a tee. I don't have a problem with that- I just would like to be treated with similar regard. It was jarring to experience that at first and then have the rug snatched out from under me. I have no information on whether the hiring efforts in other regions are as odd and disjointed as this felt.
Community Manager Interview (Neutral Experience)
I applied online and the process took 2 days - interviewed at Holiday Retirement.
Interview Details – Completed a detailed online application and questionnaire. Received a telephone call from recruiter from a recruiting company working for Holiday. The call was very detailed and informative. Waiting now for follow-up call.
Community Manager Interview (Positive Experience; Average Interview)
I applied online and the process took 1+ week - interviewed at Holiday Retirement in April 2011.
Interview Details – My significant other and I applied online and were interviewed together over the phone almost immediately. The phone interview went well, and at the end of that interview, the recruiter set up a time to meet us in person two days later. She flew to our city and met us at the closest facility to our home. That interview, which took two hours, also went extremely well. The recruiter was very personable, intelligent and seemed quite competent. At the end of that interview, she had us submit information for background checks and told us that the regional VP would be interviewing us shortly. The VP also flew to our city and interviewed us at the same facility just a week after the interview with the recruiter.
Another person, a current manger, was included in the interview with the VP. After about one and a half hours, the VP abruptly ended the interview and said that the recruiter would be in touch with us. It was bewildering to have the process ended so suddenly with no chance to ask further questions, but what was stranger still was the absolute silence after that. After a week or so, I tried to get in contact with the recruiter and the VP. When I finally reached the latter, it had been nearly two weeks since he had interviewed us. He seemed surprised that the recruiter had not yet contacted us and said he would ask her to do so. Finally, after more than two weeks since his interview and three weeks since the interview with the recruiter, the recruiter sent me an email saying that we would not be hired. My partner never did hear from the company separately.
The company hires a management team to live and work with a senior management team in one of their retirement complexes. On their website, they say that the job can be ideal for "a married couple, siblings or significant others," but my partner and I suspect that the reality is that they are looking exclusively for married couples and just don't want to admit that. They might make occasional exceptions, but we believe that we were rejected due to the fact that we are not married and have not been together very long. They did not ask how long we had been together, but our guess is that they used their intuition and subtle clues to determine that we might potentially be less stable as a team than some other people they could hire.
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