Glassdoor is your free inside look at Home Depot Full Time Cashier interview questions and advice. All 157 interview reviews posted anonymously by Home Depot employees and interview candidates.
Declined Offer – Reviewed May 17, 2013 New
Interview Details –
Easy.
1. Applied online.
2. Phone interview.
3. In-person interview with the assistant Manager.
4. Interview with the Store Manager.
Interview Question – Previous work experience and behavioral questions. Answer Question
Accepted Offer – Interviewed in Bossier City, LA Apr 2009 – Reviewed May 15, 2013 New
Interview Details – Got a call to come in for an interview a few days after applying online. Pretty standard easy interview. The dress and conversation was very casual and comfortable. They look for friendliness and confidence. They asked where I wanted to be in 5 years and how long I planned to work for the company.
Interview Question – What can you contribute to the company? Answer Question
Negotiation Details – No negotiation.
Accepted Offer – Interviewed in Deerfield, IL Jan 2011 – Reviewed May 11, 2013 New
Interview Details –
First you search thru the THD job site to find openings in your area and the you apply on line. You have 10 choices and should start with the largest stores in the area as they usually need new employees.
As expected I was contacted within 1 week, interviewed and hired within 2 more.
The interview was short and they hired me immediately.
When they ask you to tell them about yourself, you layout a short outline about how your talents would add to the THD Team and company success. I used all the 'bullet point' and keywords that I had written down from all of their web content. Always speak in the terms that they use like: 'The Home Depot Way' or Team Orange', memorize their Wheel of company ethics and touch on those keys points. But keep it to ~ 5-8 minutes length.
Connect your past work experience with specific advantages to their customer requirements, which like all retail is based 99% on customer communication skills.
Interview Question – Usually pissed off customers or how you would handle situations that require a judgment decision. You will always get pissed off customers - happens for reasons outside of THD, just how you deal with it - listen and pass it along to management, same thing with judgment calls always refer to your next up. Answer Question
Negotiation Details – Basically no, their payscales are set by corporate.
Accepted Offer – Interviewed in May 2013 – Reviewed May 10, 2013 New
Interview Details – I applied online and a few days later got an automated call. I called back and answered yes/no questions to the automated voice and then was transferred to a representative who asked my basic questions asking about cashiering experience and simple questions. I then had an interview with the store manager who asked maybe 10 typical questions and then hired me on the spot. I just had to go get a drug test within 48 hours and then came in to do new hire paperwork and will start orientation next week.
Interview Question – What will you do knowing that you may be the only employee that a customer comes in contact with? View Answer
Negotiation Details – He really liked my interview and I was told when talking to the representative that this position pays $8 but I was offered $8.50
Accepted Offer – Interviewed in Northville Township, MI Mar 2011 – Reviewed May 9, 2013 New
Interview Details – I applied online, and received a call for a phone interview by the HR about 3 weeks after applying. Then received a called another week and a half for an in person interview with the assistant store manager, after meeting with him I was offered a position on the spot.
Interview Question –
Tell me a little about yourself......?
and also, ((Scenario questions)) such as: Tell me about a time when you've had an experience with a customer who was extremely unhappy with her experience at the establishment you were employed at, and how did you handle the situation??
Answer Question
Accepted Offer – Interviewed in Highlands, TX Jul 2012 – Reviewed May 3, 2013
Interview Details – filled out online app, then did a phone interview, then went in store for inperson interview, was hired on the spot
Interview Question – none they were pretty easy all about customer service Answer Question
Negotiation Details – no negotiation they have set salaries for each position
Accepted Offer – Interviewed in Albany, NY Oct 2011 – Reviewed Apr 26, 2013
Interview Details – I was called for a phone interview for two different stores which i initially thought was terrible but one store must have thought it was ok because they called me in. I went on 2 interviews and then a final interview where i recvd my papers. Interview was repetitive but they expressed that they understood if answers were repetitive
Interview Question – the worst questions are the "give an example" questions. -"a time when you helped give great customer service" its so vague and flusters me. The other one " why are you good for this job" is kind of iffy for me too im very nervous on interviews however. View Answer
Negotiation Details – I didnt negotiate anything really, i was going to school so i had to supply them with a school schedule which they gladly worked around (they have tuition reimbursement too =] )
Accepted Offer – Interviewed in South Florida, FL – Reviewed Apr 24, 2013
Interview Details –
First step was a short phone interview, then they scheduled an interview a few days later at the local store. The Assistant Manager and another member of the management team interviewed me. The AM asked me to tell him about myself and why I wanted to work at the Home Depot. Then they asked me 6 questions, 3 about cashiering and 3 others were for a sales associate position. They were both very nice and easygoing and I felt really comfortable.
I didn't get a call back for about a month when they asked me if I was still interested in working at the Home Depot, I said yes and scheduled an interview with the store manager.
The manager asked me what I knew about the Home Depot as a company and what would make me a good cashier. Then he told me I was pretty much unofficially hired, but I just needed to pass my drug test and background check. A week later I did and was asked to come in that same morning to sign all the paperwork.
Interview Question – For me it was "tell me about a time when a costumer was upset and how you solved the problem" because I hadn't been able to solve the problem for that guest at a previous job. Answer Question
Negotiation Details – No negotiation, the store manager pulled out a sheet of paper and searched for the base pay for a cashier, he told me the amount and I accepted it.
Accepted Offer – Interviewed in Olathe, KS Feb 2009 – Reviewed Apr 23, 2013
Interview Details – It now is only online aplications. Then they call you and make an offer. Then if you accept, they set up an interview. the assistant manager does the interview and does the hiring. Then you are set up to go thur orentation. Then you go to your job site and go thur the training, which is really good training. Then you are set out onto the floor to do your job, well equipped.
Interview Question – What would you say to a customer buying paint? View Answer
Negotiation Details – There is no negotiation
Declined Offer – Reviewed Apr 22, 2013
Interview Details – Applied online for a part-time cashier position. Received a phone call from Home Depot's home office and was asked several generic questions and was told I would hear back from the store I applied to if I met their needs. About 2 days after the phone interview, I received a call from the Home Depot I applied to and set-up an in-store interview. The interview was compiled of situational questions and questions about past experiences that related to the position being interviewed for.
Interview Question – Explain the steps that you took in order to resolve a difficult problem. Answer Question
Reason for Declining – I had a better offer with a different company.
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Our Company When it was founded in 1978 by Bernie Marcus and Arthur Blank, The Home Depot began changing consumers’ perspectives about how they could care for and improve their homes. The Company created the… — Full Overview
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