Very Easy Interview
I applied in-person and the process took 2 weeks - interviewed at Hot Topic in November 2013.
Interview Details – I had 3 interviews. One with a different store manager, one with the district manager and one with a regional director. They were each 30 to 40 minutes. Out of all, the store manager was the nicest. District manager and the regional manager asked me the same questions. interviews were all pretty easy and relaxed.
Interview Question – What is the most recent cd you bought? View Answer
Reason for Declining – Pay was too low. I made more as an assistant manager at a different company with less responsibilities and more room for a promotion.
I applied in-person and the process took 1+ week - interviewed at Hot Topic.
Interview Details – I turned in an application, the store manager called me, i got interviewed a few days after.
Interview Question – I really good with interviews so there were none. Answer Question
Negotiation Details – Get all you schedule changes out there. Even if they don't happen because its better they know you're going someone and you actually don't go than they thinking you're going to be there and the week before you say you cant.
Very Easy Interview
I applied in-person and the process took 2 weeks - interviewed at Hot Topic in August 2013.
Interview Details – The interview was fun as hell! We had so much fun talking, we talked for almost 2 hours! I got interviewed by the District Manager & the Assistant Store Manager. They asked really fun questions, such as, "What are your favorite t.v. shows?", "What were the last 5 songs you downloaded?" and "What's your favorite fashion accessory?" I had so much fun just answering the questions!
Interview Question – What's an open-ended question? Seriously. I know. I took about 5 minutes over-analyzing what they meant. I'm a big over-thinker, however. Answer Question
Negotiation Details – There was no negotiation. I was down to clown.
I applied in-person and the process took 3 weeks - interviewed at Hot Topic in April 2013.
Interview Details – My interview process was quite long. I interviewed at a bunch of different stores, they knew they wanted me but all the stores in the area needed some management so they where trying to figure out where to put me. I went through 3 or 4 interviews. I was asked a lot of normal job interview questions,along with a bunch of questions about my interest and music taste. This was one of the few interviews where I could relax and be myself.
They also take you in the store, they pick up items that customers might be interested in and ask you to suggest other things based off of what they picked up. (Example - Someone picked up a Pantera t-shirt, what other item might you suggest to go with it?) So familiarize yourself with the merchandise so you can make suggestions accordingly.
At one point the hiring manager pretended to steal some merchandise and tried to walk out of the store to see how I would react.
As far as what to wear, be yourself. I prefer to dress up a bit, so I wore some of their "Dressier" clothes. (Like button down shirts for guys, or cardigans for girls. Just make sure it's your style) However, we hired plenty of people who just showed up in jeans and band t-shirts.
The hiring process was easy compared to the interviews. First day was mostly reading and paperwork. Even though I wasn't hired as a cashier they still had me read the sales associate hand book so I could familiarize myself with company policy and how things work.
Interview Question – The most difficult question would've been "What would you do if someone you knew stole something?" This is purely because they interviewer did not want a typical response.
Another thing that caught me off guard during the second part of the interview was they asked me to greet them as if they where a customer. This was unexpected so I kind of flubbed it a little. When you show up for the interview, look at their tower or sale signs. Then say "Hello! While you're looking around all our t-shirts are buy one get on half off!" (Or whatever sale is currently going on. Make sure to be energetic, it helps to practice before the interview) View Answer
Negotiation Details – There was no negotiation, they're pretty set on what they offer you.
Very Easy Interview
I applied in-person and the process took a day - interviewed at Hot Topic in June 2013.
Interview Details – I went to 1 group interview and was asked some basic questions. Who my favorite role model was, what I would do if I saw someone stealing, worst customer-service experience, etc. We showed up at the time and waited around the store until he took us out to the food court. We sat there and talked and answered questions. Didn't take very long. Was simple and easy. Didn't really pertain to sales though.
Interview Question – Perhaps the worst customer service experience one was. I don't shop at other stores often, I buy online instead. Customer service is not something I have had many encounters with, so it was hard for me to find an example off the top of my head. Answer Question
Negotiation Details – Nothing was negotiable. I was hired on as seasonal at minimum wage. I am part time now but still minimum wage with no negotiation.
I applied in-person and the process took a day - interviewed at Hot Topic in June 2009.
Interview Details – Great interview process. They have an awesome employee handbook easy to use follow and understand. Manager asked on point questions and describe tasks and duties well.
Interview Question – What would you do if someone ran out with a stack of T-shirts View Answer
Negotiation Details – I was young and didn't negotiate.
I applied online and the process took 6 days - interviewed at Hot Topic in November 2013.
Interview Details – I really really wanted to get hired, but was afraid that I botched up, because I was so nervous, and because there was a lot of people interviewing today. For this interview, I dressed how I would dress if I worked there, except I went a little bit more "fashionable"? Anyways, smile, and be sure you know about pop culture, including video games. One of the questions, they ask me was "What would you recommend someone who played the Legend of Zelda?"
Interview Question – I think the most unexpected question was, "when you go shopping, do you go to shop, or do you talk to people?'' Answer Question
Very Easy Interview
I applied in-person and the process took 2 weeks - interviewed at Hot Topic in October 2013.
Interview Details – HotTopic is a place with little staff & they get a lot of applications. When applying, your best bet is to fill out an application on paper & bring it in a day you know a manager is working. This way you can make an impression & the manager has more a chance of viewing your application. Dress like you work there & be tasteful/fashionable when you turn it in. Don't forget to try to have a conversation with the manager you give it to. This shows you understand fashion, their style, & you're not afraid to converse with people & perhaps shows that you're knowledgeable in something they sell. After you get an interview it's pretty easy from there on. I was given 2 interviews. Most people are given a 2nd if they awesome in the first. Just because you didn't get a second does NOT mean you didn't get the job. The hiring process with interviews and reference checks can take from 1 to 4 weeks depending. I've never heard it take longer. During the interview it's pretty laid back & fun. Be upbeat, show that you have energy & smile. They will ask you a lot of basic interview questions: ex: what would you do if you saw someone stealing, a friend stealing, or an employee stealing? Why do you think you're perfect for this job? Why did you choose to apply here? What can you bring to this team? Other questions are different than what you may be used to. When asked some questions like "we sell a lot of different things here what do you think you're strong point would be?" tell them a list of everything you're knowledgeable in. ex: "I'm very knowledgeable in video games, womens fashion & music." Always try to add in a conversation starter. This is what they expect you to do with customers & it makes you look good. ex "I'm very knowledgeable in music & TV shows. I'm really excited for the new season of walking dead to start next week!" They might also ask you questions after you answer something pertaining to your answer, so do NOT make up what you are knowledgeable in. I don't think many people would, but I just wanted to throw that out there. A good example of a follow up question might be: You answer "I'm very knowledgeable in music and TV shows." then they might ask "what are you top 3 favorite bands and shows?" These questions are perfect ones to strike up a conversation with. During the interview I was asked, after dropping that I love comic books, if I preferred DC or Marvel. I told them "I'd have to say Marvel because I love batman but I'm a HUGE fan of spider-man and x-men!" The manager & I then talked for awhile about our favorite x-men During the interview they will ask you to sell them things They don't expect you to be perfect but to know the basics. They train you for a reason. Another thing they do is ask you to put together an outfit which can be a lot of fun. During the interview they want you to dress like you work there However, even if you are & they think the outfit you picked is perfect they still want to make sure you know the image they're trying to give. aside from having you put together an outfit they may ask "If it were your first day working here & you could pick anything in the store to wear what would you pick?" Another fashion question they may ask is what things might fit a certain style. ex: punk fashion would be band shirts, leather jackets, spike bracelets, combat boots, etc. Music is a HUGE part of HotTopic. They'll ask you music questions. ex: What types of music do you like? What are your 3 favorite bands?The music questions are a great opportunity to strike up conversation as well. ex "one of my favorite bands is Mindless self indulgence. I've actually seen them live a couple times & they give an awesome performance." Like I said the interviews at HotTopic are pretty laid back & fun, so just relax, be your self and smile. It is an interview so have fun but be somewhat professional (Don't cuss, wear drug related stuff, or mention how wasted you were a few nights before.) . Good Luck!
Interview Question – I wasn't expecting this question: "What is one thing we sell that you hate?" View Answer
Negotiation Details – You can not negotiate pay.
I applied in-person and the process took 4 days - interviewed at Hot Topic in October 2010.
Interview Details – Most important: Can you add on to sales naturally? Do you ask open ended questions? How important is product knowledge? How do you handle customer objections? How important is greeting to you? Are you a self starter? How motivated are you?
Interview Question – Why do you want to work here? View Answer
Negotiation Details – There is 0 negotiating. In the end I was not getting paid enough for all the responsibilities and expectations put on me. Also, after 3.5 years I only saw 1 raise and that was only from a promotion.
Very Easy Interview
I interviewed at Hot Topic in March 2012.
Interview Details – Two interviews. mostly my prior knowledge about pop culture and past manager expierience
Interview Question – something that was difficult and also challenging in my past employer job Answer Question
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