Hyatt

  www.hyatt.com
  www.hyatt.com

Hyatt Interview Questions

Updated Oct 1, 2014
Updated Oct 1, 2014
138 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Administrative Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You will meet with HR, department managers, division heads and sometimes the GM. I had to spend 3 hours on the first day and than after waiting for 30 minutes for the final interview with the FB director I was told to come back a different day for the final interview. I also had a phone interview with the HR manager prior to meeting with the department head and assistant managers. The phone interview was the generic question and answer. The interview with the department head was casual but the final interview was very formal with professional tones.

    Interview Questions
    • How will you contribute to the success of our mission and goals   Answer Question
    Negotiation Details
    negotiation is not an option. take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
  2. 2 people found this helpful  

    Front Desk Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online – interviewed at Hyatt.

    Interview Details

    I had an initial interview with the recruiting manager then she took me up to the front desk manager lastly I interviewed with assistant director of rooms. All were very friendly loved the fact I was a hospitality management graduate and had a great personality and were willing to bring me on board fresh out of school.

    Interview Questions
    Negotiation Details
    Did not negotiate but explained my long term goals of moving up in the company
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Home Agent Guest Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Hyatt in September 2014.

    Interview Details

    Completed an online application. Received a call a couple of weeks later to schedule an interview. My interview was the following day. The interviewer was pleasant. She went over the duties of the position and the requirements the hotel has set forth for home agents and well as onsite agents. Basic interview questions and the entire conversation lasted about 30-45 minutes.

    Before we ended the called, she informed me that a background check and employee verification was the next step, and that there were other applicants still needing to be interviewed and I would hear back in 5-7 days.

    6 days later I received a call offering me the position.

    Interview Questions
    • None of the questions were difficult, if you are knowledgeable of the customer service and sales field. My suggestion is to be honest and build rapport with the interviewer quickly.   Answer Question
    Negotiation Details
    The pay rate is already set. Negotiation was involved in the process.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5. 3 people found this helpful  

    Front Office Agent Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online. The process took 2 daysinterviewed at Hyatt.

    Interview Details

    I was contacted via phone 2 days after I applied for the position and was asked to come in for an interview. I met with the front office manager and he asked basic questions...what's your goal, why do you want to work for Hyatt...nothing difficult. A few min later I met with the assistant director of rooms and we just spoke casually about the property, company and my past experience.

    Interview Questions
    • If I could be any shoe, what kind would I be   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Security Officer Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Hyatt in August 2014.

    Interview Details

    I applied on-line then drove to the hotel and presented myself and my resume to the concierge. She took me to HR and after checking that all was correct in the on-line submission an HR person screened/interviewed me. I three days later I had a second interview with the Hiring Manager, then about four days later I had a third interview with the HM and the department Director.Following the third interview there is a 5-7 day wait as they do your background check as well as reference check. The entire process was smooth and HR was extremely helpful.

    Interview Questions
    • I do not recall any difficult or unexpected questions.   Answer Question
    Negotiation Details
    They gave me my asking salary.
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Assistant Banquet Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at Hyatt.

    Interview Details

    I interviewed with a recruiter at a campus job fair before graduation. The recruiter had an informational seminar they day before the job fairs and scheduled interviews at the job fair. The recruiter likes to see that you are prepared, as you should be. Fill out the application and job test online beforehand and turn in a copy in person. Recruiters are very personable and want to get an idea about the person, not necessarily about technical skills and knowledge. Also, you are asked to give the top 3 locations you would prefer and they make you offer based on those if available.

    Interview Questions
    • Examples about turning around situations with customer care, why this specific industry, etc.   Answer Question
    Negotiation Details
    I did not negotiate much, all trainees are brought in at a specific salary based on the area and hotel income. Benefits package is nice and there is a raise in 6 months and each year.
    Accepted Offer
  8.  

    Gallery Host Interview

    Anonymous Interview Candidate in Schaumburg, IL
    Anonymous Interview Candidate in Schaumburg, IL
    Application Details

    I applied online. The process took a weekinterviewed at Hyatt.

    Interview Details

    Very easy interview process...phone with GM. Face to face with food and bev supervisor. Was offered the job after 24 hrs..background ck took about 2 days. Started as soon as he background ck and have been offered more hours already.

    Interview Questions
    Negotiation Details
    There was none
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 2 people found this helpful  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    typicall interview nothing extensive or any difficult questions you go through 3 interviews very easy typical questions it felt like the interview is just to see what type of personality you have and what type of person you are

    Accepted Offer
  10. 2 people found this helpful  

    Sales Administrative Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Hyatt in July 2014.

    Interview Details

    I applied online and was contacted 1.5 weeks later by phone. I conducted an on-phone interview with the assistant director of sales. The interview was very relaxed but that is the tell-tale trait of hyatt interviews. Its relaxed but the questions can be serious. I was told after the phone interview to expect a call to set up an in-person interview.

    I was contacted by HR a week later and scheduled the onsite interview. It was very relaxed as well but I would recommend wearing your best business attire for this interview. I was interviewed by the director of sales for the hotel. It took place outside and was very nice. The typical kinds of questions were asked pertaining to sales history and computer related tasks as well as hospitality centered questions. An emphasis was placed on being able to multitask with multiple sales managers and be able to be interrupted many times throughout the day.

    I was told that I would be contacted within the week if I was going to go to the next round of interviews and I was called the next morning by the director of sales to setup the final round which was two days later.

    In this interview I met with two of the four sales managers that I would be working with on a daily basis. The interview was held outside and also was very relaxed however many important questions were asked. Be mindful that the most important thing I found for ALL the interviews that were in person was that you are given ample opportunity to pose several of your own questions. Do your homework as this might be a real chance to show you care about the job.

    Finally I was told that they would meet with the director to give their feedback the following Monday. I was contacted for a background check Monday afternoon and was offered the job on Friday.

    Interview Questions
    • There were no questions that made me think "OH NO!" Just basics like 2-5year plan, why the hyatt, and how are my technical skills with computers.   Answer Question
    Negotiation Details
    There was none as this was not management, but entry level
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Team Leader Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Two Step interview process, starting with a group interview and then a two person panel interview. Very standard behavioral and competency based interview questions on both. Waiting time for a hiring decision is not too long, usually within a week or so.

    Interview Questions
    Accepted Offer

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