Hyatt

  www.hyatt.com
  www.hyatt.com

Hyatt Interview Questions

Updated Dec 21, 2014
Updated Dec 21, 2014
146 Interview Reviews

Interview Experience

Interview Experience

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18%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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146 Candidate Interview Reviews Back to all interviews

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  1.  

    Anonymous Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a weekinterviewed at Hyatt.

    Interview Details

    I received a phone call about my inquiry. I was informed of a position at the time. I was given a few days notice of appointment. I was hired by G.M.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very thorough, met with a variety of people very professional- the HR manager was very kind and everyone went over all of the hiring and internal details very thoroughly, everyone knew their steps and the hiring process was very seamless

    Interview Questions
    • How would you handle an unruly or rude guest when you are in the midst of handling a full occupancy check in night?   View Answer
    Negotiation Details
    N/A
    Accepted Offer
  3.  

    Operating Engineer Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 2 weeksinterviewed at Hyatt.

    Interview Details

    Applied on line and a few days later was called to have the first interview with the Director of Engineering where a great deal of questions revolved around knowledge of mechanical systems which are critical to the operation of a NYC high rise building.
    This interview was followed by a second with the hotel's General Manager a week later and the following day there was a background check and drug test. After the results came in several days later I was offered the position.

    Interview Questions
    • was based on equipment I knew of through schooling but had actually never worked on.   View Answer
    Negotiation Details
    This is a union position. The contract was already negotiated through collective bargaining.
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Night Auditor Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 3 weeksinterviewed at Hyatt.

    Interview Details

    The interview from start to hire was 3 weeks. I applied online and 3 days later I got a call from their HR. They conducted an on the spot telephone interview which I was not ready for as my 1 year old had just woken up. It was very evident that if I did not conduct the interview on the phone I would not getn an interview in person. The phone interview was very formal and seemed like a quiz. They asked me about the years I worked from a company from 8 years prior. A week later I went in for an interview from a front desk assistant manager. The next day I had an interview with the Rooms executive and a week later had an informal interview with HR. It was a long process but I did get a job off and accepted the position.

    Interview Questions
    • I was surprised that they would conduct an interview on the spot.   Answer Question
    Negotiation Details
    There was none
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Administrative Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You will meet with HR, department managers, division heads and sometimes the GM. I had to spend 3 hours on the first day and than after waiting for 30 minutes for the final interview with the FB director I was told to come back a different day for the final interview. I also had a phone interview with the HR manager prior to meeting with the department head and assistant managers. The phone interview was the generic question and answer. The interview with the department head was casual but the final interview was very formal with professional tones.

    Interview Questions
    • How will you contribute to the success of our mission and goals   Answer Question
    Negotiation Details
    negotiation is not an option. take it or leave it.
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 2 people found this helpful  

    Front Desk Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online – interviewed at Hyatt.

    Interview Details

    I had an initial interview with the recruiting manager then she took me up to the front desk manager lastly I interviewed with assistant director of rooms. All were very friendly loved the fact I was a hospitality management graduate and had a great personality and were willing to bring me on board fresh out of school.

    Interview Questions
    Negotiation Details
    Did not negotiate but explained my long term goals of moving up in the company
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Home Agent Guest Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Hyatt in September 2014.

    Interview Details

    Completed an online application. Received a call a couple of weeks later to schedule an interview. My interview was the following day. The interviewer was pleasant. She went over the duties of the position and the requirements the hotel has set forth for home agents and well as onsite agents. Basic interview questions and the entire conversation lasted about 30-45 minutes.

    Before we ended the called, she informed me that a background check and employee verification was the next step, and that there were other applicants still needing to be interviewed and I would hear back in 5-7 days.

    6 days later I received a call offering me the position.

    Interview Questions
    • None of the questions were difficult, if you are knowledgeable of the customer service and sales field. My suggestion is to be honest and build rapport with the interviewer quickly.   Answer Question
    Negotiation Details
    The pay rate is already set. Negotiation was involved in the process.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Security Officer Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Hyatt in August 2014.

    Interview Details

    I applied on-line then drove to the hotel and presented myself and my resume to the concierge. She took me to HR and after checking that all was correct in the on-line submission an HR person screened/interviewed me. I three days later I had a second interview with the Hiring Manager, then about four days later I had a third interview with the HM and the department Director.Following the third interview there is a 5-7 day wait as they do your background check as well as reference check. The entire process was smooth and HR was extremely helpful.

    Interview Questions
    • I do not recall any difficult or unexpected questions.   Answer Question
    Negotiation Details
    They gave me my asking salary.
    Accepted Offer
    Positive Experience
    Average Interview
  10. 3 people found this helpful  

    Front Office Agent Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online. The process took 2 daysinterviewed at Hyatt.

    Interview Details

    I was contacted via phone 2 days after I applied for the position and was asked to come in for an interview. I met with the front office manager and he asked basic questions...what's your goal, why do you want to work for Hyatt...nothing difficult. A few min later I met with the assistant director of rooms and we just spoke casually about the property, company and my past experience.

    Interview Questions
    • If I could be any shoe, what kind would I be   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Assistant Banquet Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at Hyatt.

    Interview Details

    I interviewed with a recruiter at a campus job fair before graduation. The recruiter had an informational seminar they day before the job fairs and scheduled interviews at the job fair. The recruiter likes to see that you are prepared, as you should be. Fill out the application and job test online beforehand and turn in a copy in person. Recruiters are very personable and want to get an idea about the person, not necessarily about technical skills and knowledge. Also, you are asked to give the top 3 locations you would prefer and they make you offer based on those if available.

    Interview Questions
    • Examples about turning around situations with customer care, why this specific industry, etc.   Answer Question
    Negotiation Details
    I did not negotiate much, all trainees are brought in at a specific salary based on the area and hotel income. Benefits package is nice and there is a raise in 6 months and each year.
    Accepted Offer

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