IKEA

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IKEA Interview Questions

Updated Nov 17, 2014
Updated Nov 17, 2014
68 Interview Reviews

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  1.  

    Sales Manager Interview

    Anonymous Interview Candidate in Elizabeth, NJ
    Anonymous Interview Candidate in Elizabeth, NJ
    Application Details

    I applied online. The process took a weekinterviewed at IKEA.

    Interview Details

    Completed application on-line then received an email to schedule an interview. Took only a couple of days. I met first with HR and it was a pleasant experience. I was asked questions that were geared toward me personally and what I was looking to achieve within the company. I immediately met with the Store Manager and that interview lasted well over an hour. You sit in a comfortable room with couch and chairs so it feels informal. Questions were based on situations and how I would handle them or how I had dealt with them. When I asked what the number one concern was I was stunned to hear honestly and openly "their managers". Probing further it was revealed that about half the managers had been with the company over 10+ to 20+ years and only knew of the Ikea way. They didn't work as a team as the Store Manager would like and as I dived deeper found that there was really no set plan in place to correct the team attitude or guidance on leadership. It was mentioned several times during the interview and in the job posting about "coaching" and as I defined coaching I was finding this was not the focus of the store manager. It was talk the talk but came down to talk only and when the Store manager when questioned about his/her coaching it was evident that they themselves lacked the leadership they needed to keep their managers on one page and working together. The Store manager was more concerned about "not doing" someone's job and that coaching consisted of a conversation or two then if you don't get it, they start disciplinary actions.

    Their problem is definitely the Executive Level Managers and the Sales Managers. The lack of concern over their sales associates showed in offering customer service. Their leadership is evident when I left I bought some food and a mistake was made the manager was called over not once did she acknowledge me, look at me or apologize and walked away. The sales associates were too busy talking about chicken wings at the party they just had in the break room. Clearly a store running without clear expectations or standards. Sad their upper management is not engaged with its' store managers, if so the Store Manager would recognize they needed a leader, not just a pencil pusher.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Application Details

    I applied online. The process took 3 weeksinterviewed at IKEA in November 2014.

    Interview Details

    I applied for a full time sales position and was contacted for an interview a few weeks later. And by "contacted" I mean the manager happened to see me and wanted to do the interview right then. There was no real planning on his part.

    After answering some generic questions, the interview took a sour turn. His demeanor was very pompous and arrogant. Additionally, he made snide remarks about my career aspirations and answers to his questions. I withdrew my application the same day; no job is worth that disrespect.

    Interview Questions
    • "What are your career goals/do you have any other job besides working at IKEA?"

      "If hired when can you begin?"
        View Answer
    No Offer
    Negative Experience
  3.  

    Middle Management Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6+ weeksinterviewed at IKEA in October 2014.

    Interview Details

    Job was posted, application was submitted within time frame allowed. Did not hear about it for 2 months, while the steering team kept complaining that nothing was getting done and that we needed someone for the position right away. Interview was a joke, the interviewers, to whom i reported for some time, did not even read my employee file beforehand, did not have a copy of my resume (which I provided several times), did not know what a 30/60/90 was and did not read a detailed 5+ page action plan on how I would improve the department.

    Interview Questions
    • The fact that they ran out of questions goes to prove one thing: Either it is just a dog and pony show or they really just DGAF.   View Answer
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Store Visual Co-worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 weeksinterviewed at IKEA.

    Interview Details

    I applied for a seasonal (holiday) visual co-worker position and was contacted next day by someone from HR for a quick phone screen. Easy questions "why do you want to work for Ikea" etc. It went well and she said she would refer me to the next interview and that I would be contacted by the store's hiring manager within two weeks.

    Three weeks went by and I still had not been scheduled for a second interview. I contacted the recruiter via email and still no answer.

    Five weeks after my original phone interview, someone from hr finally emailed me only to tell me they were not hiring for the position and that it was "on hold"

    Interview Questions
    • "what was something you were proud of in your past experience" "Tell me about a time when you worked within a group and as an individual"   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Interior Designer Interview

    Anonymous Interview Candidate in Tempe, AZ
    Anonymous Interview Candidate in Tempe, AZ
    Application Details

    I applied online – interviewed at IKEA in September 2014.

    Interview Details

    August 2014- Received phone call about one week after i submitted online application. This was a pre-screening interview. I passed the phone screening interview and was told that a hiring manager would be in touch via email to set up first interview.

    End August 2014. One week later email arrives and i am to choose an interview time slot. Long story short, i was playing email tag with the HR guy since every time i chose a slot it was taken. Seriously?? Why not just assign a time and date, what an inconvenience this was. So I chose a time slot exactly an entire month away.

    Late September 2014- Finally interview day! I arrived 20 min early, the Receptionist had me fill out a ton of paper work including all the application info already done on line. Inconvenience again not to mention that it interfered with the interview process. The two interviewers stepped into the interview room i was in still filling out paperwork and they were early walking in there. The greeting was so cold and informal. I didn't get a chance to say much when they came in, as they told me , " oh we will let you finish that paperwork before we get started. " They saw that I brought my portfolio with me as it sat on table. They just grabbed it and sifted through it not giving me the time to share it and walk through it. I brought my examples of presentation boards which they took no interest in either, i wasn't given an opportunity to even present them. The HR guy bluntly stated that interior design wasn't his thing. How unprofessional to state a remark like that. Their interviewing skills were terrible and with no confidence. No interior design questions were asked. Just your basic standard interview reading from a paper. So informal i was disgusted. I was then given a tour of the facility and back offices including design center. Aside from such a terrible unorganized interview, i was still very interested in this position. Upon wrapping things up i was told that I would receive a call by the following Friday which was a week and a half away.

    Two weeks later into October 2014-- I receive a phone call from one of the interviewers apologizing for not contacting within the time promised. " He stated that the extended another week of interviews that had to be done. He said to me that he would have an answer for me by early next week. Ok......

    Two and half weeks later Ending October here----- still no correspondence. ....................

    Interview Questions
    • Questions asked related to business scenerios   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  7.  

    Home Furnishing Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at IKEA.

    Interview Details

    Applied online, got email to set up phone interview for home furnishing sales associate. Emailed back with time and day. Received call from a phone number in maryland, took around 10 minutes.

    No Offer
  8. 2 people found this helpful  

    Recovery (As-Is Area) Coworker-HL3 Interview

    Anonymous Interview Candidate in East Palo Alto, CA
    Anonymous Interview Candidate in East Palo Alto, CA
    Application Details

    I applied online. The process took 1+ weekinterviewed at IKEA in May 2014.

    Interview Details

    Overall process is very negative and confusing. I applied online and received an Email with instructions to attend the IKEA coworker event. On the day of the event I only find out my name was not even on the list. They told me the person who emailed me is only doing screening online and does not even work in IKEA, so I had no person to talk to about my situation.
    Then I was greeted by a person who told me he's neither a recovery manager or sales manager, since both of them are too busy interviewing other people. He told me he doesn't usually do the interviews, but since they both are busy, he would interview me on that day.

    So, I talked to him, and from the very first sentence I can immediately feel that the guy does not trust my words at all. I don't know why and how should I react, so I just tried to be myself. I can feel that "this guy is BS'ing" facial expression constantly from the interviewer throughout the whole conversation, even though he tried to pretend he's actually listening to me. He does not ask about IKEA history at all.

    the guy is trying to pretend that he does value you and he just tried to kick you out as soon as the interview is done, and still tries to put on his mask of excitement of seeing you for interview and professionally.

    Few days later, I had the opportunity to speak with other coworkers and only find out that the job descriptions posted online only gives out a very vague and misleading tasks of what a recover coworker should do, and what I expected to do for the job is very different.

    The overall experience is very disappointing to me, and the person who interviewed me was unprofessional. The IKEA Concept and IKEA Group values are theoretically very good, but they fail to be realized within the company management

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  9. 1 person found this helpful  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at IKEA in May 2014.

    Interview Details

    About a week after applying, got an email requesting a phone interview. The questions were easy, and included ones like "When is it best to work as part of a team/individually?" and "Describe a time when you worked with someone who was culturally different than you." A few days after that, I was called in for an in-person interview. Again, easy questions like "Describe a time when you faced a problem at work."

    Interview Questions
    • All questions were standard interview questions. Nothing surprising.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at IKEA in May 2014.

    Interview Details

    Applied online, was called back for an impromptu phone interview. Questions were standard job interview questions, with some about my knowledge and opinion of the company. Was called again about a week later for another impromptu interview with similar questions, after which I scheduled an in-store interview. That interview is tomorrow and I'm hopeful about my chances.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  11.  

    Cookshop Associate Interview

    Anonymous Interview Candidate in Miami, FL
    Anonymous Interview Candidate in Miami, FL
    Application Details

    I applied online. The process took 2+ monthsinterviewed at IKEA in April 2014.

    Interview Details

    Applied online. Received email from recruiter to conduct a telephone call interview. Set up date and time. Phone interview was about thirty minutes. Received a followup email after the phone interview for an in person interview. The in person interview consisted of filling out a physical application and attach resume. During this interview there were several phycological evaluations with hands on tools and puzzles. Finally I had to come up with a new product and sell it to them. There were about 12 candidates, the groups were separated, my group of 5 were chosen as qualified for the position. This was 4 months ago. The store opens in August. I never received a call, or email to at least inform me of the outcome or rejection. This was callous and inexcusable of the recruiter to do this after so many interactions.

    Interview Questions
    • Invent a new product that can be sold here. Make it, list it's functions, market it, give it a price and sell it.   View Answer
    No Offer
    Negative Experience
    Difficult Interview

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