IKEA Interview Questions & Reviews
Getting an Interview
Checkout Services Coworker Interview (Neutral Experience)
Interviewed at IKEA
Interview Details – About a week after I applied online I received an email requesting me to call for a phone interview. A week after the phone interview I received an email letting me know when the store was having their next hiring event. At the hiring event I completed a paper application and had to creatively "sell/market" an item. I was at the hiring event for approx 5 hours.
Interview Question – Questions were standard fair. Answer Question
Interior Design Co-worker Interview (Neutral Experience; Average Interview)
I applied online - interviewed at IKEA in July 2014.
Interview Details – Submitted my application online and heard back from HR the next day requesting an interview, which was very conversational and lasted a couple hours. The interview concluded with a tour, the whole process lasted about a week.
Interview Question – How do you work with team members? Answer Question
Negotiation Details – No negotiation, just a straight offer.
Customer Service Associate Interview (Neutral Experience)
Interviewed at IKEA
Interview Details – Apply on line, telephone interview, face to face interview usually with more than one person. Occasionally there's an immediate offer. Usually have to wait a bit for the offer by phone.
Interview Question – How do you handle difficult customers Answer Question
Cashier Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at IKEA in June 2012.
Interview Details – You get one interview to know whether they want to hire you or not. Coworkers are guaranteed an interview if they had applied for a job within the company. The interview can involve one or more managers in the room with you. They will ask you pretty typical questions, like "Tell us about a time when you really bent over backwards for a customer to be satisfied." Or "Tell us about a time you managed to work through extreme stress." Because they are not very willing to train people, they are expecting you to have at least some experience in what you applied for, unless it is an entry level position. Interviews are casual dress to make you feel more comfortable. Having family working in the company gives you a size able advantage when it comes to getting a job. If you do not get the job, they will let you know in person or over the phone.
Interview Question – They will ask if you have any questions. Ask them a few safe questions, because they see that as interest and willingness. Answer Question
Sales (Temporary) Interview (Positive Experience; Average Interview)
I applied online and the process took 2+ weeks - interviewed at IKEA in June 2014.
Interview Details – I filled out an application online and was sent an e-mail immediately. A few days later I received another e-mail about a short phone interview. I called the number but didn't get the person the first few times. I eventually did get in contact with him and had the phone interview. The questions were simple: Why do you want to work at Ikea? Tell me about a time you worked in ___ situation? etc. It took maybe 10 minutes. He said that I was invited for an in-store interview a few days later. The in-store interview actually turned out to be a "hiring event" where there were others there to be interviewed as well. I was interviewed first with someone who asked a few questions while filling out a form. Then another person came in to interview me while looking at my resume. We talked and he asked me a few more questions, complimented me, and then gave me a form for how to fill out the background check. The interviewer called not even a week later asking me to come back to the store. I was offered the job, given a drug test, and fitted for a uniform.
Ikea Cashier Interview (Positive Experience; Easy Interview)
I applied online and the process took 2 weeks - interviewed at IKEA in August 2010.
Interview Details – I applied online , and was called a week later. I went in for an interview with the Cash lanes manager. She asked a variety of questions from "why would I want to work at Ikea" to "What I was studying in school". I was called about a week later and offered the position and had to take a drug test. Passed and was at work by the next week.
Interview Question – No question was hard enough to stomp me , so you should be fine. Answer Question
Call Center Representative Interview (Negative Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at IKEA in May 2014.
Interview Details – Being a true Ikea Lover when I saw that they were hiring for a entry level call center position I was excited and promptly applied. Shortly after I applied I received an email invite to an Ikea hiring event at the same location and decided to go . In my mind I was under the impression that this was for people who applied but arrived to the location to find it was a open job fair for the position. Nevertheless I interviewed with a pair of employees and was very happy with the interview process , they were very nice and all the questions they asked where your typical run of the mill interview questions. After my interview I was asked to return for a second interview which was similar to the first only with less people. After that interview I was scheduled for a phone interview and asked to provide information in order to process a background check. When I received my phone interview I was asked why I wanted to work for ikea , What would I say my reason for coming to work was an etc. I was finally told that I would need to return to the offices to fill out paper work and do a drug test. When I arrived I was there with 4 other people , we were taken into a room where we were told that now we would be offered the job to which I accepted , we then signed paperwork and where given a mouth swab that would serve as our drug test. The hiring mananger told us our start date and said that our employment was contingent on passing the drug test and background check , confident that this would be fine on my end I left. 3 days before the start date I received an email telling me based on my experience I didnt get the job , I was very confused and upset and didnt understand why I had received the email and how my experience could not be enough if the position was entry level . I called numerous times to speak with the hiring manager very upset and confused , I was told that they couldn't tell me why over the phone and to expect a letter. I have never been through such a long , grueling process before and as someone who has been working very hard to get a job it is very misleading and upsetting to be taken through so much , given a job only to be emailed that you dont have it. I believe that this process is very unprofessional and that going through all of this for nearly a month only to be denied is very upsetting . It made me lose respect for the company , had I not been lead to believe I had recieved the job im sure my experience would have been positive
Interview Question – What would you say motivates you to come to work everyday Answer Question
Negotiation Details – I was offered the position to which I accepted only to be emailed 3 days before my start date and told I did not get the job and was not given an explanation
Visual Merchandiser Interview (Positive Experience; Difficult Interview)
I applied online and the process took 3 weeks - interviewed at IKEA in June 2010.
Interview Details – One on one interview followed by interview activity making displays in a private room while timed. If you are unable to answer the questions or comfortably implement the activity; this job is not for you. The whole experience was positive, but challenging. It took two or three weeks before I heard anything and an offer was made.
Interview Question – What power tools do you use? Answer Question
Very Easy Interview
Carts Co-Worker Interview (Negative Experience; Very Easy Interview)
I applied online and the process took 2 weeks - interviewed at IKEA in September 2010.
Interview Details – I filled out an application online followed by a phone interview. This location wasn't very organized in this part of the process. It may take two or three tries to get a phone interview.
If you manage to win a face to face interview and give good answers to interview questions, you've got the job. The interview is a formality. Carts has an extremely high turnover rate and they are desperate for new people.
Interview Question – Document your customer service experience from past jobs if you can. Answer Question
Negotiation Details – No negotiation.
Ikea Cashier Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 weeks - interviewed at IKEA.
Interview Details – I applied online. Did a phone interview with the US recruiter. Then had to interview at the store. It was a group interview that was two hours long. The first hour of the interview was devoted to questions. Each person answered about two. The second hour of the interview we were put into groups and had to build a piece of furniture out of play-doh. It was pretty fun overall.
Interview Question – What do you know about Ikea? Answer Question
Negotiation Details – Not able to negotiate. The pay started at a specific amount.
Interviews for Top Jobs at IKEA