IKEA Interview Questions

Updated Apr 21, 2015
190 Interview Reviews

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190 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (1)  

    Home Decor Sales Interview

    Anonymous Interview Candidate in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 weeksinterviewed at IKEA (Charlotte, NC) in April 2015.

    Interview

    When applying online, I made sure to write as impressive of a cover letter as I could and was rewarded by being contacted by email about three weeks later for the position, asking to make an appointment for a phone interview the next day. At the end of the conversation the following day, the interviewer said that she would gladly recommend me for the position and setup a date and time for me to come in for the face-to-face interview the following week. Just to be extra prepared, I studied facts about the company, such as its CEO, competitors, and history, just to make sure I couldn't be thrown off by any curve ball questions and was relieved to find that I'd grossly over-prepared for the generally expected questions. For the face-to-face, I was directed to a well-decorated interviewing room, filled out a hard-copy application with the company while the two interviewers chatted among themselves, patiently waiting for me to finish. One asked the questions and the other either recorded my answers or wrote notes. They introduced themselves, were extremely friendly, and made sure that the interviewing process was a most comfortable experience for me. At the end, they informed me of further details on the position and that the next step, should I make the cut, would involve a background check, a drug test, and having a buddy coworker for the days that I'd be training.

    Interview Questions

    • What's your favorite room in your home?   1 Answer
  2.  

    Human Resources Generalist Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at IKEA.

    Interview

    lengthy, IKEA is not quick in the process or decision making when it comes to manager level positions. They are very careful to hire the right fit for the culture, organization and the position

    Negotiation

    normal

  3.  

    Flow Planner Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source – interviewed at IKEA.

    Interview

    It was very cordial an informal as far as the atmosphere was concerned. They bring in team leaders from different departments and just sort of feel tou out. Definitely not judgemental or discriminatory at all. They were very open to answering questions and providing feedback as well. Overall it was a great experience.

    Interview Questions

    • Describe a moment where you were struggling at work..how did you fix the problem   Answer Question
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  5. Helpful (2)  

    Carts Coworker - Cashier Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at IKEA.

    Interview

    I first applied for the Carts Coworker position online when I saw the listing posted. I heard back from them soon about an interview over the phone. After a quick and easy phone interview of about 15 minutes I received an email inquiring about an in-person interview. That was the first interview that was in-person and it took about an hour. I was with another candidate and we were required to fill out a similar application form to the one online. After we were engaged in a fun and short exercise where the candidates learned and talked about each other. The managers then took us separately and interviewed us asking some questions. A couple weeks later a background check was done and that's when they called for a second in-person interview. In my case I was recommended for the cashier position instead of the carts position. The second interview interview was to finish up some additional questions as well as submit a drug test and fill out an official hour sheet. Overall the interview process took a while (about a month or so), but it was pretty smooth and not the most difficult.

    Interview Questions

    • Why are you interested in working for IKEA? Explain a time where you had to provide customer service. Have you ever had to work with employees of a different culture?   1 Answer
  6.  

    Safety & Security Agent Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at IKEA.

    Interview

    Not hard at all. Prefer people with same job experience. Made you feel comfortable. Asked about 5 to 10 interview questions. Dressed professional…………………………………………… Don't know what else to say.

    Interview Questions

  7.  

    Checkout Services Team Leader Interview

    Anonymous Interview Candidate in Elizabeth, NJ
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at IKEA (Elizabeth, NJ) in February 2015.

    Interview

    I was originally called to do a group interview, but was unable to attend it. However, a couple of weeks later I was called in for a one on one interview. The interview was very laid back because I previously applied for another position with the company and I did not receive an offer. They liked me enough to call me back for this position.

    Interview Questions

  8.  

    Coworker Interview

    Anonymous Interview Candidate in Charlotte, NC
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 weeksinterviewed at IKEA (Charlotte, NC) in February 2015.

    Interview

    I applied online and received a call about a week later and had a phone interview. At the end of the interview, I was able to schedule the on-site face-to-face interview. Once there, I interviewed with the person who was in charge of the department, and it took roughly an hour (knew that was how long it was scheduled to take before arriving). At the end of the onsite interview, the manager informed me of what the next steps would be regardless of if I was selected to move forward or not.

    Interview Questions

    • What would you do if you were required to work with someone who you did not get along with?   1 Answer
  9. Helpful (2)  

    IT Coworker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at IKEA.

    Interview

    They have certain questions that they have to ask in the interview that are already pre worded. When I was hired there was no technical portion, but when I was interviewing candidates for my position I added a technical portion of the interview in order to select the right kind of candidates.

    Interview Questions

    • Describe a challenge you had at work and explain how you dealt with it.   Answer Question

    Negotiation

    They let me know about normal compensation for the role, asked if I was looking at other places and if I had any offers on the table (always say yes to this). Negotiated a little more than the average that this position makes but it was still very low comparitively.

  10.  

    Safety & Security Co-Worker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 weeksinterviewed at IKEA in January 2015.

    Interview

    I applied online and received a phone call from an IKEA recruiter about two weeks later for a phone screen. The phone screen went well and I was told that I would get a call from someone at the store within the next two weeks to schedule an in person interview. Just like the recruiter said I received a call from the Safety & Security manager at the store to schedule an interview. The first interview was with the Safety & Security manager and the person who would be training me. Both were very friendly and the interview was laid back. One week later I received a call from the HR manager to schedule a second interview which was going to be with her, which again was pretty laid back and friendly. A few days later I was offered the job and accepted. Drug test was completed at the store with HR and my manager, also filled out some paperwork.

    Interview Questions

    • There were not really any difficult or unexpected questions during the interview process, just basic situation questions that pertain to the job you are applying for. If you have experience in the job you are applying for this makes it pretty easy.   Answer Question
  11. Helpful (1)  

    Front Lines Lead Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 1+ weekinterviewed at IKEA in December 2014.

    Interview

    I had 2 total in-person interviews, no phone interview. I was initially emailed from HR asking to reply with answers to 5 specific questions...about my salary expectations, availability, my leadership style etc. I received another email the same day to schedule an interview. I met with 2 very nice managers that asked basic interview questions, and gave me a rundown of what the job entailed. the next day I received an email to complete my background check, which I completed immediately. 3 days later I received an email with a personality assessment to complete. That same day I received a phone call to schedule a 2nd interview. This was with the HR Manager and GM, both of whom were also very nice, although they asked extensive questions. They even had me go downstairs to observe the front lines for 10 minutes then come back and give them my feedback. I was hired on the spot after the observation. Then another hour of paperwork, mouth swab for drug test, and orientation was scheduled. My final interview lasted almost 3 hours.

    Interview Questions

    • What IKEA value represents you most and why
      What room is the favorite room in your house and why
      What is your experience working with people culturally different than you
      Tell me about a time you have to utilize performance management
       
      Answer Question

    Negotiation

    No negotiation, set salary.

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