Insurance Australia Group Interview Questions

Updated Jul 1, 2015
5 Interview Reviews

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  1.  

    Customer Claim Consultant Interview

    Anonymous Interview Candidate in Auckland (New Zealand)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeks. I interviewed at Insurance Australia Group (Auckland (New Zealand)) in June 2015.

    Interview

    Filled online application at the end of May, the application needed your recording of "why you want to apply for this role". Then had a face to face interview on the mid-June. Asked to complete reference check the following week. Got offer on 22nd June.

    Interview Questions

    • All about behavioural questions. eg. describe a time you had an angry customer, are you consider yourself an organized person and etc.   Answer Question
  2.  

    Claims Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Insurance Australia Group.

    Interview

    Initially there was an online form and sections where your would have to phone in and leave answers to specific questions (What do you know about IAG? Why do you want to work there?). From there you get an offer to attend an information session with about 20 other candidates. You will meet staff from different sections of the department (some senior consultants, quality control etc) and they offer a Q&A session afterwards. There is normally some sort of "ice breaker" question for each member of the group. From there; you will get an interview offer. You will be with about 5 other candidates for some group work (giving a presentation about one of the company's attitudes - Inspire, Team, Real or Achieving) a 2 on 1 interview (on staff member will interview you while another takes notes) and finally a mock phone call where they will test your ability to find information.

    Interview Questions

    • They ask a lot about problem-solving and require real life examples.   1 Answer

    Negotiation

    There was no negotiation; but the starting wage was very competitive.

  3.  

    Security Consultant Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online. The process took 2 weeks. I interviewed at Insurance Australia Group.

    Interview

    3 interview. 1. HR, 2. Technical and 3. manager

    Interview Questions

    Negotiation

    Be technically equip.

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  5.  

    Recruitment Consultant Interview

    Anonymous Interview Candidate in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Insurance Australia Group (Sydney (Australia)) in March 2012.

    Interview

    I applied for the role, got a call 3 days later and had an interview the next day. I then had a coffee with another employee and was offered subject to ref checks about 3 days later. Very quick & seamless process!

    Interview Questions

    • Be prepared for behavioral based questions - Situation, Action, Outcome   Answer Question
  6.  

    Service and Sales Interview

    Anonymous Interview Candidate in Sydney (Australia)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Insurance Australia Group (Sydney (Australia)) in January 2009.

    Interview

    Telephone, interview, group interview, and one on one interview

    Interview Questions

    • Mostly situational type questions. What did you do when you had a really tough customer?   1 Answer

    Negotiation

    NO. negotiation. take it or leave it

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