Intrado Interview Questions

Updated Apr 21, 2015
7 Interview Reviews

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  1.  

    Service Desk Supervisor Interview

    Anonymous Employee in Longmont, CO
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took a week. I interviewed at Intrado (Longmont, CO) in March 2015.

    Interview

    Went through a preliminary phone interview with the HR Recruiter. I was then invited to the office for a face-to-fact interview; first meeting with the HR Recruiter to discuss benefits and other HR related topic and then with 2 others; the Manager, Product Support, and a Sr. Tech Support Specialist.

    Interview Questions

    • I don't recall the exact questions but they were very well thought out and behavioral in nature.   Answer Question
  2.  

    No Offer
    Negative Experience

    Interview

    One of their recruiters contacted me for a job I applied to on their careers site. He then immediately informed me that I didn't have one cert he claimed the position required (whatever, didn't you read my resume?). He then began to tell me all about these great 24x7x365 jobs he had instead (doing me a favor?), that could lead to something. I've spoken with this person before, and it was the same dishonest, disappointing experience.

  3.  

    DIU Supervisor Interview

    Anonymous Employee in Longmont, CO
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Intrado (Longmont, CO) in February 2014.

    Interview

    The process consisted of an initial telephone screen by the recruiter/HR representative. Initial questions were linked to the resume, i.e., tell me about this job and why did you leave, tell me about your next job and why did you leave, etc. She then followed-up with some behavioral style interview questions. Questions such as... tell me about a time when you had to motivate your team and what was the outcome. The interview lasted about 45 minutes. I was then contacted approximately one week later to attend an onsite interview. The onsite interview was a panel style. Specifically, there were four interviewers each of which asked behavioral type interview questions. There were a LOT of questions (20 - 25) and I felt rushed through the entire process. Following the interview process I was told that I would need to complete some case studies and that they would be emailed to me. They were in my email box before I got home from the interview. There were seven case studies and I had two days to complete them. Questions geared towards project management, people management and performance, customer satisfaction, etc. Some were easier than others.

    Interview Questions

    • The question I struggled most with was... tell me about a time when your team failed and how did you handle it.   1 Answer
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  5.  

    Associate Data Analyst 979650 Interview

    Anonymous Employee in Longmont, CO
    No Offer
    Negative Experience

    Application

    I applied online. The process took 6 days. I interviewed at Intrado (Longmont, CO) in November 2013.

    Interview

    I had previously been interviewed for this position and did not get the job. I applied again and received a call to schedule a phone interview. I made sure to tell them I had previously applied. On the day of the interview, I had prepared notes and was waiting by the phone. An hour passed and the phone didn't ring. I called the number back and left a message wondering what was going on. Five minutes later, I get an email saying I can't apply for the same job more than once every six months. Great, but MAYBE YOU SHOULD HAVE TOLD ME THAT INSTEAD OF SCHEDULING AN INTERVIEW, STANDING ME UP AND WASTING MY TIME. I called and left a message with the head of their Human Resources department and received no call back. This is simply another company that pays lip service to ideas like professionalism, attention to detail and personal accountability, but can't bring themselves to actually display or support those values, even in their initial contact with prospective employees. I actually feel like I dodged a bullet here, esp. looking at a lot of other comments about this company here on Glassdoor.

    Interview Questions

  6.  

    Senior Director of Operations Interview

    Anonymous Employee in Longmont, CO
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 3+ months. I interviewed at Intrado (Longmont, CO) in July 2013.

    Interview

    Couple of Tips for Intrado: Don't event THINK about "networking" your way into a position here. EVERYTHING goes through HR, and they will cut you off at the knees if they find you have been trying to directly contact hiring managers. EVERYTHING in your interview will be scripted. They us an antiquated interviewing technique from the 90's called "Top Grading" and they come in with laminated/color coded questions and you WILL answer those questions. You are not going to be able to engage anyone in the process in conversation. They treat you as though you are the enemy and you are trying to infiltrate their company. Do not expect them to treat you warmly or be welcoming in any way. This is a psychological game and most companies have long since abandoned this format of interviews. Even the EXECUTIVES at Intrado follow this strictly regimented, scripted interview. They will likely double-team you; one shooting questions at you while the other writes down answers. They will NOT deviate from this script. You WILL NOT hear from them ever again if you are not chosen for the position. They treat candidates like cattle. You are there for them to chose from. They are NOT there to keep you updated, give you any information or respond to your phone calls or emails. If they want you, you will know it. If they don't, you will be ignored. Overall, I feel like I dodged a bullet. I don't think that I could work for a company whose HR department clearly runs everything, including the executive staff, with an antiquated HR methodology. IF you are dead set in trying to get into this viper's nest, I'd suggest you google "Top Grading Interview Questions" first. This is the method they use and you will have to be proficient at it to pass muster.

    Interview Questions

    • Nothing unusual. Typical "tell me a bout a time you failed." "tell me about your greatest weakness."   Answer Question
  7.  

    Senior Technical Project Manager Interview

    Anonymous Employee in Longmont, CO
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Intrado (Longmont, CO) in July 2013.

    Interview

    Intrado reached out to me after I submitted my resume and cover letter in response to their Craigslist advertisement. I received a call from human resources, who went through a series of detailed questions specifically related to the job position. This was not simply an initial screening, but could be considered a skills assessment. I passed the phone interview, and went onsite and was interviewed by three existing project managers, who had prepared questions, all quite technical and challenging. I then met with the hiring manager, who conducted a more "interpersonal" interview. Total phone interview time was about 30 minutes. Total personal interview was about 2.5 hours.

    Interview Questions

    • Describe your most challenging project, and how you overcame the challenges.   Answer Question
  8.  

    Technical Support Interview

    Anonymous Employee in Longmont, CO
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Intrado (Longmont, CO) in October 2009.

    Interview

    Phone interview was a qualifier, ie can you travel for training, do you have vacation time in the next 6 months, etc. Following the 5 minute phone qualifier were interview questionair forms to fill out. Following that was a paper application. Following that was an in person interview with a team supervisor. Interview was very low pressure, given info about the company and the position followed by some technical questions. I'm not bitter about being passed over for the position but when I asked about their schedule for making a decision I was given some very vague answers and told to wait two weeks. I called two weeks later for status and was told a decision would be made that week and I would be informed 'good, bad or indifferent'. I had to make two more phone calls Thursday and Friday to get the info I had been passed over. Employer needs to follow through with the communication for all applicants.

    Interview Questions

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