Iron Mountain Inc
Iron Mountain Inc Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Account Manager (8)
- Sales Representative (8)
- Inside Sales (4)
- Operations Supervisor (4)
- Business Development Executive (3)
- Sales Operations Intern (2)
- Engineer (2)
- Customer Service Associate (2)
- Customer Service Representative (2)
- CSA I (1)
- Production Specialist (1)
- Business Analyst (1)
- Marketing Strategy Manager (1)
- Inside Sales Professional (1)
- Vender Manager (1)
- Director Six Sigma Deployment (1)
- Operation and Transportation Service Specialist (1)
- Record Center Specialist (1)
- Shared Service (1)
- Cdl B Driver (1)
- Transportation Service Specialist (1)
- Director - Delivery Management (1)
- Innound Telesales (1)
- • Document Preparer & Data Entry (1)
- Territory Finance Manager (1)
- Expense Analyst (1)
- Human Resources (1)
- Document Review (1)
- Fulfillment Specialist (1)
- Director (1)
Territory Finance Manager Interview (Negative Experience; Average Interview)
I applied through a recruiter - interviewed at Iron Mountain Inc in May 2014.
Interview Details – I initially had a phone interview with Field Recruiting for Iron Mountain's North American Operations. The phone interview went well and it led to a face to face interview with 4 people from the Iron Mountain. I interviewed with the four people, two at a time in a conference room. The interviews went well and I was complemented on being prepared. The people I met were open, friendly (during our meeting) and I sent each of the interviewers a follow up email to thank them for the opportunity to talk with them about the position. I also reaffirmed my interest. I received one response thanking me for the preparation and interview and saying I would be notified of their decision. I believe 4 people were being interviewed that day. That's where the professionalism stopped. I did not hear anything back from any of the five people who interviewed for Iron Mountain. I followed up again in a week to ten days via email. No Response (from anyone)! I followed up again , this time with a phone call and left a message. No Response. I followed up again with no response.
My conclusion. They are either too busy to be professional or aren't professionals. Unfortunately it left me with a bad feeling about Iron Mountain's lack of professionalism.
Interview Question – Asked to provide examples of profitability analysis & improvements you've done in past experiences. Answer Question
Sales Representative Interview (Neutral Experience; Easy Interview)
I applied through an employee referral and the process took 5+ weeks - interviewed at Iron Mountain Inc in February 2014.
Interview Details – My interview process took 6 weeks and I didn't get the job, but was later hired by a different division - it's a better fit. I took a personality test, 2 in-person interviews. Two phone interviews with different people. Then a dinner. A personality test, powerpoint with people in multiple time zones, Several email questions, a drug test, background check and several calls.
Interview Question – Can you envision yourself in this role in 5 years or would you want to move up to management? View Answer
Sales Operations Intern Interview (Positive Experience; Easy Interview)
I applied through college or university and the process took 2 weeks - interviewed at Iron Mountain Inc in March 2014.
Interview Details – One interview with Head of Sales Operations Consultant. Relatively easy interview.
Interview Question – Interview Questions: What do you know about the company?
If you had a large sum of money how would you spend it? Answer Question
Business Process Analyst Interview (Negative Experience; Difficult Interview)
I applied through a recruiter and the process took 3 days - interviewed at Iron Mountain Inc in April 2009.
Interview Details – I was contacted by a recruiter for this position, which was a new role for the company. The initial phone screen conducted by one of the Senior BA's seemed like they were reading questions from a script - mostly yes or no questions ("Do you have experience with..."). That was followed by a 10 page written questionnaire of the same questions, leading to an in-person interview. The interview was conducted as a group/panel interview, with 6-8 team members dropping out or being added in over the nearly three hours process. After a group questioning, two of the interviewers then conducted a case study session, with three case studies. One of the interviewers admitted that this was a "new process" for them to conduct interviews this way. When it was over, I was escorted to the lobby and not told anything about next steps; it was just "over". Very strange and disorganized process.
Customer Service Representative Interview (Neutral Experience; Average Interview)
I applied online and the process took 1 week - interviewed at Iron Mountain Inc in July 2013.
Interview Details – Received Call from HR dept were I answered general questions about my experience. Received call a few days later to schedule face to face interview. After wowing the lead Customer Support person I was asked to interview with the hiring manager. After waiting more than 30 minutes I was asked if they schedule for another day. A couple days later I was back in front hiring who seemed impress with hat i could bring to the table. Both were very nice and the interviews were both informative and very promising.
Interview Question – What type of manager do you work best with? View Answer
Innound Telesales Interview (Negative Experience; Average Interview)
I applied in-person and the process took 1 week - interviewed at Iron Mountain Inc.
Interview Details – Interviewed with a guy who looked like Macklemore. Couldn't give me a straight answer and seemed disengaged the entire conversation. Also noticed as we walked in, he greeted the sales team and was met back with looks of disgust.
Interview Question – What was my greatest professional goal thus far, I wanted to say meeting you; Macklemore Answer Question
Operations Supervisor Interview (Negative Experience; Difficult Interview)
I applied online and interviewed at Iron Mountain Inc.
Interview Details – The interview process was months without hearing from the company or any decisions being made regarding the filling of open positions.
Interview Question – The most difficult question was regarding future family planning. View Answer
Very Easy Interview
Client Services Representative Interview (Neutral Experience; Very Easy Interview)
I applied online - interviewed at Iron Mountain Inc in December 2010.
Interview Details – Extensive interview w/ HR Director. Seemed to answer all his questions well, very encouraging reactions from him. When can you start, which shift, we have openings, you're local, your background is a great fit for our company and culture. etc. Seemed very promising, took me around to show me various CSR depts, introduced me to people, we'll be in touch, will be making decision by the end of the week.
No word for at least two weeks. Sent email, no reply. Went into the new year, still no word. Sent another email, came back as failed message. Turns out the HR Director had left the company!!
Interview Question – Didn't ask any specific questions....general CSR experiences based on what was on resume. Answer Question
Inside Sales Representative Interview (Neutral Experience; Average Interview)
I applied online and the process took 2 months - interviewed at Iron Mountain Inc in June 2012.
Interview Details – I had a total of 5 interviews with IM; A phone interview with their recruiter, a phone interview with a sales manager, then a face to face with that manager. I was told in that face to face that they had filled the position internally, but she had me sit and listen to calls with a rep anyway. She then told me afterwards that she would pass my info along as she thought I'd be a good fit for other departments.
I had another phone interview with a different dept manager who set me up with another face to face. When I got to IM the second time, I met with a 3rd, completely different dept manager. If it sounds convoluted, it's because it was.
After having, what I felt, was a great interview, I started get the feeling that it was going no where again, so I asked when I would hear from someone. I was told that they weren't making hiring decisions until the end of the year; close to 6 months after that interview.
I understand the need to fill the pipeline if changes are being made, but I felt like I'd wasted my time, especially since I had to take time off twice, then had to reschedule after they changed the date.
Otherwise, everyone I spoke to, from beginning to end, was great. I even had the chance to chat with some employees as I was waiting for my interview. The office was nice for a cube farm (which is a standard call center environment). I would interview there again, as long as there was a position to interview for.
Interview Question – Pretty standard interview questions. Answer Question
Inside Sales Interview (Negative Experience; Average Interview)
I applied online and the process took 3 days - interviewed at Iron Mountain Inc in June 2012.
Interview Details – Position: Driver
Santa Maria, CA.
Dressed in Suit,
I Followed up with a Letter.
Went back 2 days later to let him know I'm still interested.
Interview Question – He asked the right questions and I gave him the correct answers.
I'd been through the interview routine a several times, that I've become a pro.
My issue is that he never contacted me back to say no or get lost.
Very sad company in my opinion to have a manager that is a procrastinator or simply does not like to face up to responsibilities. Answer Question
Interviews for Top Jobs at Iron Mountain Inc