J. C. Penney Sales Support/Replenishment Interview Questions

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Sales Support/Replenishment Interview

Anonymous Interview Candidate in Philadelphia, PA
Anonymous Interview Candidate in Philadelphia, PA
Application Details

I applied online. The process took 5 daysinterviewed at J. C. Penney in October 2012.

Interview Details

Applied online got a call back within a week from department manager. Missed the call but returned the message with the call back number which wasn't her direct number so I had to call the main number and ask for her. After I transferred around I finally spoke to her colleague in another department who then scheduled a face to face interview. I get to the interview and am told to wait in the area by the bathrooms after the manager on duty is called and notified. I wait like a good little candidate for about 15-20 minutes. Associates on break would ask me if anyone knew I was there. Really? So I finally meet the manager and am told he was busy with customer relations and such. I cant tell you how empty this newly remodeled store was. The interview was straightforward, easy questions that were read from a script, the same script that I had just answered at at previous interview at another store.
He went over the history of the company and the new changes which I was knowledgeable of as we dialogued back and forth smoothly. I have a degree in retail management and fashion buying so I was familiar with the back story of the company. The website said full time but he informed me that the work was part time and seasonal,WOW. He explained the job details and asked me some customer service questions. The interview wasnt awkward at all. The interview was on Thursday he told me that I would be called back whether or not I got the job by Tuesday. No call, email nothing.

Interview Questions
  • If I contacted your previous managers what would they say about you?   Answer Question
No Offer
Neutral Experience
Easy Interview

Other Interview Reviews for J. C. Penney

  1.  

    Sales Support/Replenishment Interview

    Anonymous Interview Candidate in Poughkeepsie, NY
    Anonymous Interview Candidate in Poughkeepsie, NY
    Application Details

    I applied in-person – interviewed at J. C. Penney in October 2012.

    Interview Details

    Interview process was about 30 minutes long and not a whole lot of information was given about the job description.

    Interview Questions
    • There was no difficult question just basically if you are flexible and if you drive because the hours change daily.   Answer Question
    Negotiation Details
    there was not negotiation a computer figured out the base pay and management told the new hire what it was.
    Accepted Offer
    Neutral Experience
    Easy Interview
  2.  

    Sales Support/Replenishment Interview

    Anonymous Interview Candidate in Valley Stream, NY
    Anonymous Interview Candidate in Valley Stream, NY
    Application Details

    I applied in-person. The process took a dayinterviewed at J. C. Penney in July 2009.

    Interview Details

    I first filled out the application online at the JC Penney website. A couple of days later, I went to the store because I was told that a recruiter would be there and people could walk in for the interview. So, I went in and waited and in about five minutes, the interviewer called me and another girl in. He asked us both questions--about 95% of them were the same question for us. It lasted about ten minutes, then he asked if we had any questions, then said we should be contacted in about a week, but I wasn't contacted.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  3.  

    Sales Support/Replenishment Interview

    Anonymous Interview Candidate in Joplin, MO
    Anonymous Interview Candidate in Joplin, MO
    Application Details

    I applied online. The process took a dayinterviewed at J. C. Penney in September 2008.

    Interview Details

    Applied online at jcp.com. They called me 3 hours later and set up interview for next day. Got hired on the spot and started my training an hour later. Interview was pretty standard, asked questions about customer service and past work experience. I got hired for a different position than applied for, but ended up transferring to my first choice a year later.

    Interview Questions
    • Describe a previous experience in which you had to please a disgruntled customer.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
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    Sales Support/Replenishment Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at J. C. Penney in June 2012.

    Interview Details

    HR called, scheduled a group interview which consisted of 5 other people. Hiring manager interviewed us, went around the room asking the same question. Made sure that we knew the position was only $7.75, was to change depending on sales of credit cards. If we couldnt be available to them at all times, then you wouldn't get hired. You also have to work for your hours (ex, if you didnt open up any credit cards, you won't get any hours) you can earn as little a "zero" hours.

    Interview Questions
    • How would you treat an associate stealing? and how do you feel their punishment should be and why?   View Answer
    • Tell us about our new changes   View Answer
    No Offer
    Neutral Experience
    Easy Interview

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