J. C. Penney
3.0 of 5 1,857 reviews
www.jcpenney.com Plano, TX 5000+ Employees

J. C. Penney Sales Manager Interview Questions & Reviews

All Interviews Received Offers

Getting the Interview 

38%
26%
14%

Interview Experience 

70%
20%
10%

Interview Difficulty 

Average Difficulty
14 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Sales Support Manager Interview

Sales Support Manager

I applied online and the process took a day - interviewed at J. C. Penney.

Interview Details – Very structured interview.

Interview Question – Very easy questions. Mostly regarding candidate's personality   Answer Question

Negotiation Details – No.

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Accepted Offer

Neutral Experience

Sales Manager Intern Interview

Sales Manager Intern

I applied through college or university and interviewed at J. C. Penney.

Interview Details – Easy questions. Talk about your resume, tell me about a time you showed leadership, were involved in a group, tell me about project you worked on with difficult group members what did you do, why would you be fit for this position

Interview Question – Nothing too difficult- make sure you can talk about past projects and past experience   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Manager Interview

Sales Manager

I applied through a recruiter and the process took 2 weeks - interviewed at J. C. Penney in June 2009.

Interview Details – 1 phone screen, interview with Store Manager and offer

Interview Question – SAR questions what is your weakness and how do you improve daily give an example   Answer Question

Negotiation Details – Set rates based on experience

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Accepted Offer

Positive Experience

Average Interview

Sales Manager Interview

Sales Manager
Lakewood, CA

I applied online and the process took 4+ weeks - interviewed at J. C. Penney.

Interview Details – I had 4 interviews before I was hired. Only one of them was a face to face interview. it took almost a month.

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Accepted Offer

Positive Experience

Average Interview

Sales Manager Interview

Sales Manager
Matteson, IL

I applied in-person and the process took 1 week - interviewed at J. C. Penney in July 2009.

Interview Details – interview with store manager
then second interview with district manager

Interview Question – will you relocate   View Answer

Negotiation Details – corporate made all salary decisions

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1 person found this helpful

Accepted Offer

Neutral Experience

Very Easy Interview

Sales Manager Interview

Sales Manager
Corpus Christi, TX

I applied online and the process took 2 weeks - interviewed at J. C. Penney.

Interview Details – The whole process from start to finish was easy. The only concerned I had with the hiring process is how they questioned me about my degrees. Fortunately, I explained it to them as best possible and it worked.

Interview Question – Nothing difficult.   Answer Question

Negotiation Details – I was able negotiate a higher salary.

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Declined Offer

Neutral Experience

Easy Interview

Sales Manager Trainee Interview

Sales Manager Trainee
Dallas, TX

I applied through college or university and the process took 3 weeks - interviewed at J. C. Penney in November 2011.

Interview Details – Interview took a few weeks total. I was first given a phone interview where they asked basic personality questions such as "Where do you see yourself in 5 years" and "What kind of retail experiences you have". Questions such as what is sales margin, and retail formulas were asked. Then they flew me out to their corpoate offices in Dallas and we went through a panel, and then more interviews and questions.

Interview Question – Please list 3 strengths and 3 weaknesses.   Answer Question

Reason for Declining – I had a better offer with their competitors

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Accepted Offer

Positive Experience

Average Interview

Sales Manager Intern Interview

Sales Manager Intern
Frisco, TX

The process took 2 weeks - interviewed at J. C. Penney in June 2011.

Interview Details – Applied online. First there was a phone interview with the HR rep. Then a one on one interview with the store manager of the JCPenney you would be interning at. And then there was another phone interview with the district manager.

The first interview was the most nerve wracking and intense but after that it actually got much easier

Interview Question – Tell about a time you had to solve a problem when the solution wasnt intially clear   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Sales Manager Trainee Interview

Sales Manager Trainee
Tucson, AZ

The process took 3 days - interviewed at J. C. Penney in February 2010.

Interview Details – You will first either apply online or submit your resume to a manager at a career fair. You will first be contacted by a recruiter from the home office, and he will conduct the preliminary interview. Then, you will be set up with a one-on-one interview within a store with a store manager. After this second interview, you will find out within a few weeks if you got the job or not. You give them your top three location preferences, and they are never honored. You will likely get placed somewhere you do not want to be.

Interview Question – Tell me about a time you had to go against company policy in order to please a customer.   View Answer

Negotiation Details – No negotiation. Set salary. If you are thinking about accepting an offer, really weigh the options with the other, likely better companies you are interviewing with. JCPenney is definitely on the low-end of the payscale for recent college graduates. If you are going for an in-store job, be aware that there is very little opportunity for promotion after you become a department manager. My store manager had been with the company almost 25 years, and had only received the one promotion from department manager to store manager. The district manager had been with the company over 40 years, which is the next step up. And the pay differences are nothing special.

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Accepted Offer

Positive Experience

Difficult Interview

Sales Manager Intern Interview

Sales Manager Intern
Miami, FL

I applied through college or university and the process took 3 weeks - interviewed at J. C. Penney in May 2011.

Interview Details – There were 3 interviews in total. The first was with the campus recruiter over the phone which lasted about 30 minutes. If you pass that one she schedules an interview with the Store Manager. It is a 2 hour long interview all behavioral based questions. If you move on to the last interview she schedules a phone interview with the District Manager of the the geographic location you want to work. This interview last around 30-45 mins and is also all behavioral questions.

Interview Questions

Negotiation Details – There was no negotiation. It is a set wage at $14/hr. Which isn't bad at all for an internship.

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