J.P. Morgan Branch Manager Interview Questions

Updated May 2, 2014
Updated May 2, 2014
16 Interview Reviews

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Branch Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

online application, phone interview, district manager interview, market manager interview

Interview Questions
  • what is customer service to you? what does it look like feel like?   Answer Question
Negotiation Details
they hire anon with banking experience
Accepted Offer

Other Interview Reviews for J.P. Morgan

  1.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There is an assessment that has to be passed first. Then wait for a a call in for an interview then it will be first the hiring manager then the manager above them.

    Interview Questions
    • All questions discussed are involved with a "Tell me about a time"   Answer Question
    Accepted Offer
  2.  

    Branch Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 5 daysinterviewed at J.P. Morgan.

    Interview Details

    As an internal candidate the decision is communicated to you before you actually get the position. So you should be very aware if it is going to happen or not. If you haven't had the decision communicated to you by the DM, its not going to happen.

    Interview Questions
    Negotiation Details
    There is no negotiation, it is just an offer - accept or decline.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Branch Manager Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 3 weeksinterviewed at J.P. Morgan in October 2012.

    Interview Details

    In branch interview two hours with three Bank managers

    Interview Questions
    Reasons for Declining

    better offer came in

    Declined Offer
    Positive Experience
    Difficult Interview
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  5.  

    Branch Manager Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 3+ monthsinterviewed at J.P. Morgan in October 2012.

    Interview Details

    Very lengthy. Consisted of a phone interview followed by two in-person interviews over the course of 3 months.

    Interview Questions
    • Everything was pretty forward and normal for a business interview e.g. how would you handle this situation, what kind of leader are you, what would you do if...   Answer Question
    Negotiation Details
    Very straight forward, no negotiating.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6. 1 person found this helpful  

    Branch Manager Interview

    Anonymous Interview Candidate in White Plains, NY
    Anonymous Interview Candidate in White Plains, NY
    Application Details

    I applied online. The process took a weekinterviewed at J.P. Morgan in July 2011.

    Interview Details

    Great Phone Call from recruiter, very flexible and set up interview with District Executive. DE was very professional and looking to make interview very professional. Was more interested in why I was no longer with my previous employer of ten years than what my skills and what I could do for Chase. Interview lasted an hour, I had excellent references and had previous experience with position I was interviewing for. DE did not extend an offer but stated I could interview for an entry level personal banker position. Stated I could work myself up in organization from this position. If you can't see that I have the experience (sixteen years of retail branch banking) then I don't want to work for your organization.

    Interview Questions
    • Give me an example of how you would grow deposits in your branch ?   View Answer
    • How would you coach an employee who is not meeting performance goals ?   View Answer
    Reasons for Declining

    Would have to interview with a branch manager for entry level position. If you are the DE and feel I was a good candidate there should be no reason for another interview. If you can't make up your mind don't pass a candidate on to someone else. Have some guts and make the decision yes or no.

    Declined Offer
    Negative Experience
    Average Interview
  7. 1 person found this helpful  

    Branch Manager Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 4+ weeksinterviewed at J.P. Morgan in November 2010.

    Interview Details

    1 interview with a panel of 12 District Managers. Intimidating YES. They are trying to see if all parties agree that they are willing to have you in their district. They must have more than half of the District Managers say yes to offer a position.

    Interview Questions
    • All questions were typical for the position, situational is there style of question, tell me about a time when you had to break policy to help a customer? what was the situation? what was the outcome?   Answer Question
    Negotiation Details
    Chase really does not like to negotiate at all. you have a much better chance if you are coming from outside the firm but as I was an internal candidate there was no potential for negotiation. If fact my manager has retracted offers to multiple people trying to negotiate. Right now companies can afford to hire less expensive with the same or better quality.
    Accepted Offer
    Neutral Experience
    Difficult Interview
  8. 1 person found this helpful  

    Branch Manager Interview

    Anonymous Interview Candidate in Rolling Meadows, IL
    Anonymous Interview Candidate in Rolling Meadows, IL
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at J.P. Morgan in August 2010.

    Interview Details

    I was contacted by a recruiter. She invited me to apply to one of her openings. After applying, she followed up to schedule the interview. She told me that it was about 1 1/2 hour long process, it ended up taking over 3 hours. I was interviewed by two different DMs, then the market manager. Besides the long wait with no reading materials, it was a very pleasant experience. Mostly behavior based questions and role plays.

    Interview Questions
    • Tell me about a time you had to coach a banker who was unsuccessful.   Answer Question
    • Tell me about a time you were able to get an upsell out of a difficult customer.   Answer Question
    Declined Offer
    Positive Experience
    Average Interview
  9. 2 people found this helpful  

    Branch Manager Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at J.P. Morgan in June 2010.

    Interview Details

    First contact will be via email, asking you to call a specific recruiter to set up a phone screen. The phone screen is pretty basic, no real interview questions- just a review of your experience. In person interview is with 3-4 different people in a round robin format. You'll meet with several DM's and their boss.

    Interview Questions
    Reasons for Declining

    One of the DM's and the Market Mgr were complete morons. Both of them were extremely process and number oriented. Anytime I spoke about managing "people", they were at a loss. It was very obvious they didn't have a clue and were used to managing as opposed to leading. The scary thing is that both of them were chase lifers and had been in leadership positions for a long time. Its no wonder that Chase has high turn over, low job satisfaction, and terrible moral. I was extremely turned off by my interaction with their chicago leadership, it felt more like I was interviewing at a manufacturing plant or something.

    Declined Offer
    Negative Experience
    Easy Interview
  10.  

    Branch Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took 5 daysinterviewed at J.P. Morgan in April 2010.

    Interview Details

    Have you information together... know you stuff about how to manager a brach

    Interview Questions
    Negotiation Details
    there was none
    Accepted Offer
    Positive Experience
    Average Interview

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