J.P. Morgan Customer Assistance Specialist Interview Questions

4 Interview Reviews

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Helpful (1)  

Customer Assistance Specialist Interview

Anonymous Interview Candidate in Coppell, TX
Accepted Offer
Positive Experience
Average Interview
Accepted Offer
Positive Experience
Average Interview

Application

I applied online. The process took 4 daysinterviewed at J.P. Morgan (Coppell, TX) in July 2013.

Interview

Well I applied July 8th & got a call July 11th to have a phone interview & set up an in person interview for the follwing Monday, July 15th. Everyone was so nice & very friendly. I was asked normal interview behavioral questions & had to explain what kind of person I was. After my interview I some with the Asst Vice President who was also very friendly but really really intimidating. Got a call the nxt day with a offer. My start date isn't until August but there are a lot of steps you have to take before starting. Have drug testing, background & finger printing

Interview Questions

Negotiation

Didn't need to, pay was awesome

Other Interview Reviews for J.P. Morgan

  1.  

    Customer Assistance Specialist Interview

    Anonymous Employee
    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at J.P. Morgan in July 2013.

    Interview

    After I applied online I received a phone call from a recruiter had a short interview and scheduled a one one meeting with a hiring manager.
    Very friendly and professional. direct questions about communication skills and how to handle certain situations.

    Interview Questions

    • All questions were direct and related to the positions.   Answer Question

    Reasons for Declining

    Pending counter offer reply.

  2. Helpful (1)  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate in Tempe, AZ
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at J.P. Morgan (Tempe, AZ) in December 2012.

    Interview

    2 interviews; first was a phone interview that lasted about 15min, it was a joke the person on the phone did not appear to have any interview experence and asked basic questions about previous employment.

    second interview was a face-to-face with an AVP this was a behavioral and lets get to know one an other interview. Nothing difficult I would consider it a typical interview.

    Negotiation

    There was no negotiation it was a take it or leave it offer

  3.  

    Customer Assistance Specialist Interview

    Anonymous Interview Candidate in Tempe, AZ
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 6+ monthsinterviewed at J.P. Morgan (Tempe, AZ) in August 2011.

    Interview

    I applied several times and was declined, I then contacted the recruiter and requested an interview and was scheduled for one, I then got the job. When I was hired they offered me 1 amount, then after they saw my performance and knowledge of the field, they gave me a salary increase.

    Interview Questions

    • What are your biggest weaknesses   1 Answer
    • Why should chase hire you   1 Answer

    Negotiation

    Nothing. It was a take it or leave it type deal.

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