J.P. Morgan Personal Banker Interview Questions

Updated Jul 1, 2015
310 Interview Reviews

Interview Experience

Interview Experience

55%
29%
14%

Getting an Interview

Getting an Interview

58%
20%
7%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

310 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at J.P. Morgan.

    Interview

    Focus on being up beat, organized and well presented. They do intensive training so knowing their products are not important.
    Questions are around how well organized you are and your focus on customer satisfaction.

    Interview Questions

  2.  

    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at J.P. Morgan.

    Interview

    Interview was great. Lots of interaction. Met with branch manager. Only took about 30 minutes. Would be in contact soon. Was a good experience. Wasn't as tough as I was expecting.

    Interview Questions

  3. Helpful (1)  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Accepted Offer
    Average Interview

    Application

    I applied online – interviewed at J.P. Morgan.

    Interview

    Online test with initial application
    Phone with Hr -standard background questions
    Branch manager interview / district manger -(if more than one branch hiring they will have all branch managers -so it's like a board room interview )

    Interview Questions

    • Sell me this stapler ?(any random object in desk)   1 Answer
    • Where do you see your self in 5 years ?   1 Answer

    Negotiation

    Pretty standard ..base pay not real room for negotiation but commission potential awesome

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Personal Banker II Interview

    Anonymous Interview Candidate in Lafayette, LA
    Accepted Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at J.P. Morgan (Lafayette, LA) in October 2014.

    Interview

    Extremely thorough background and credit check will be performed. Expect 2-3 interviews before landing the job; this will most likely include a video interview. The video interview will consist of generic customer service questions and you will record a response to each one. The in person interviews are pretty standard behavioral questions along with some role play.

    Interview Questions

    • Describe a time when you had to deal with a difficult customer.   Answer Question
  6. Helpful (1)  

    Personal Banker II Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    online application and assessment, person to person interview with Branch Manager and District Manager, background check, and you're hired! After being hired, there is quite a bit of training that you go to (this stays constant through employment)

  7.  

    Personal Banker II Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    I had to do an online application and complete personal banker test (behavioral questions and math test). After that I received a phone call from the recruiter and was invited for an interview. After 2 weeks received another phone call for the second interview. 3 days later recruiter called me with a job offer.

    Interview Questions

  8. Helpful (5)  

    Personal Banker Interview

    Anonymous Employee
    No Offer

    Interview

    Long process. 3 interviews( 2 with manager, 1 with district manager)

    Interview Questions

  9. Helpful (2)  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in Chicago, IL
    Accepted Offer

    Interview

    Applied online, used college mate as a referral, got a call from the recruiter very quickly - had a phone interview with the recruiter; got invited to the branch, spoke to the manager. behavioral/personal type of interview.

    Interview Questions

    • How would you sell to me this piece of (whatever office supply)?   Answer Question

    Negotiation

    no negotiation

  10.  

    Personal Banker II Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online – interviewed at J.P. Morgan.

    Interview

    Role Play, Why Chase. Interview with 6 managers

    Interview Questions

  11.  

    Personal Banker II Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied in-person. The process took 2 weeksinterviewed at J.P. Morgan.

    Interview

    was very easy because i have already worked for the company.The computer hiring system was great because it kept you up to date on how the process is going

    Interview Questions

    • i had more of a discussion than interview with my hiring manager   Answer Question

    Negotiation

    35000 non neg

Work at J.P. Morgan? Share Your Experiences

J.P. Morgan

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.