J.P. Morgan Teller Interview Questions & Reviews

Updated Aug 8, 2014
Updated Aug 8, 2014
193 interviews

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Interview Experience

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193 Candidate Interview Reviews Back to all interviews

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  1.  

    Bank Teller Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    Took two weeks to hear back from them. I got an unexpected call from the assistance manager asking me if im still interested in the position, then we set up an interview in 2 days.

    Interview Questions
    • Tell me about yourself? A difficult situation with customer?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  2. 1 person found this helpful  

    Bank Teller- JPM Chase Interview

    Anonymous Interview Candidate  in  Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at J.P. Morgan in July 2014.

    Interview Details

    I applied online through indeed.com for the chase teller position. I went in and spoke with the branch manager and he explained that you have to pass the assessment in order to be considered. The chase career site will send you an email immediately if you failed the assessment. For all the locations you apply for it will, immediately. The email says "after careful consideration, we regret...." After the assessment the screen will say (if you failed) "you are not eligible to for the bank teller position at this time." After speaking with the manager, about a few days later I received an email from a recruiter telling me to take a video interview through an app called "HireVue" I did the interview through my iPhone and it consisted of 11 questions. This substitutes as the phone interview. The recruiter can view your video interview as many times as they like. The next day I recieved a call from the branch manager wanting to schedule me for an interview. I dressed extremely professional. Hair in ponytail, slicked back, black pencil skirt, pantyhose, blazer. Now, I dressed in black because chase only wants black blazers or suit with their blue. After the interview the branch manager asked me if I could immediately go over to a different branch and do an interview with the assistant manager, the same day. The manager told me I should here something by Friday, but Friday came and no call. I waited until Monday and called the branch mananger. Left a message and he called back wanting to schedule a third interview with the district mananger. Two days later I received a call from the same recruiter and told me I was offered the position. I went through a series of emails, accepting the offer and so on, pre-employment.

    Interview Questions
    • How did you handle a difficult customer?   View Answer
    • How have you handled a problem in which you knew would arise.   View Answer
    • If a customer wanted 3 fifty dollar bills and the check being cashed was $737.37, how would you cash it?   View Answer
    • Have you even had a problem with a superior?   View Answer
    • Was you cash drawer even short? If so, explain.   View Answer
    Negotiation Details
    Take the offer, it is a great job and looks great on a resume.
    Accepted Offer
    Average Interview
  3.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1 week - interviewed at J.P. Morgan in June 2013.

    Interview Details

    The hiring was an easy process. They have you finger printed, and reimburse you the cost. They run a background. The interview was a cake walk, very casual yet professional.

    Interview Questions
    • What are your goals for a career at chase or for your future career?   View Answer
    Negotiation Details
    I negotiated my pay, they met me 95%.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 1 person found this helpful  

    Part Time Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at J.P. Morgan.

    Interview Details

    Filled out online application with attached cover letter along with resume. Got called in for an interview with ABM a few days later. After interview, i waited almost a month until they had called back to tell me that they had chosen to hire me. begin on boarding process.

    Interview Questions
    • asked lots of situational questions mostly to see how i would do in a sales position, which essentially is what this job is. referrals   Answer Question
    Negotiation Details
    no negotiations, they offered 11/hr part time 20 hours.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person. The process took 2 weeks - interviewed at J.P. Morgan in March 2012.

    Interview Details

    It was pretty simple you apply online and then they call you to set up a date to come on in. You interview with the assistant manager first then you interview with the branch manager. they'll ask you bank related question and give you small overview of work and salaries.

    Interview Questions
    • honestly nothing to difficult just dress sharp and do not ask about pay let them talk to you about it first!   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Part Time Teller Interview

    Anonymous Interview Candidate  in  Vallejo, CA
    Anonymous Interview Candidate in Vallejo, CA
    Application Details

    I interviewed online. The process took 1+ week - interviewed at J.P. Morgan in May 2014.

    Interview Details

    Online test, then video interview. The online test was basically common sense, and personality test type questions, to make sure you aren't the kind of person that will have a meltdown if asked to make change or deal with a cranky customer. The video interview was basically to save everyone time.

    Interview Questions
    • Can't remember. It's a bit unnerving, though I can understand the need for the video interview.   Answer Question
    Negotiation Details
    You need to put an option for...something like, just interviewed, haven't had time for offer...pending, something like that.
    Accepted Offer
    Easy Interview
  8.  

    Bank Teller Interview

    Anonymous Employee  in  Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at J.P. Morgan in June 2014.

    Interview Details

    I applied online within the next week got a call from recruiter I did about a 15 min phone interview with them which went good after that she forward my app to the district manager who then called me a couple of days later to do a face to face interview i did 2 with him n a Branch manager.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  9.  

    Chase Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1+ week - interviewed at J.P. Morgan.

    Interview Details

    The interview was very positive and made me want to come to work be a part of their vision.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Part Time Teller Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    Great people and great managers

    Interview Questions
    No Offer
  11. 3 people found this helpful  

    Bank Teller Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 4+ weeks - interviewed at J.P. Morgan.

    Interview Details

    Takes about a month. Know customer service questions and you'll do fine.

    Negotiation Details
    no negotiation
    Accepted Offer

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