J.P. Morgan

  www.jpmorganchase.com
  www.jpmorganchase.com

J.P. Morgan Licensed Personal Banker Interview Questions

30 Interview Reviews

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Licensed Personal Banker Interview

Anonymous Interview Candidate in New York, NY
Anonymous Interview Candidate in New York, NY
Application Details

I applied online. The process took 4+ weeksinterviewed at J.P. Morgan.

Interview Details

"Sell me this pen". That's probably sums up the entire interview. If you can sell the pen, you get the job.

One phase that they want to hear during the interview is "CUSTOMER EXPERIENCE". The company make customer satisfication a top priority over anything else. Tell them that you want to provide customers with the best possible experience and you will stand out immediately.

Other than that, it's a standard interview. A branch manager will interview you. There will be someone else behind him/her listening and taking notes, maybe even adding in additional questions/comments. Once you pass this interview, there's a 2nd interview with the distrinct manager. Once you pass that, then you're good to go.

Interview Questions
No Offer
Neutral Experience
Average Interview

Other Interview Reviews for J.P. Morgan

  1.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in Fresno, CA
    Anonymous Interview Candidate in Fresno, CA
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at J.P. Morgan in September 2013.

    Interview Details

    I was called by a recruiter that explained that Chase wanted to hire prior military. I went on-line filled out application and completed assessment. Was called by asst. branch manager and scheduled a face to face interview with branch manager and asst. branch manager. The interview was typical with information and structured interview questions. I felt I had successfully answered all the questions.

    Interview Questions
    • Describe what you think good customer service is.   View Answer
    No Offer
    Negative Experience
    Easy Interview
  2.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at J.P. Morgan.

    Interview Details

    online assesement was easy...

    Interview Questions
    No Offer
  3.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through college or university. The process took 4+ weeksinterviewed at J.P. Morgan in February 2013.

    Interview Details

    While the initial interviewing process was good, I found the final round of the interview not as fair as the previous two. My final round of the interview was very short (10 min) as opposed to the allotted time of 30 minutes. I felt that my interviewer was trying to rush me at the door, rather than actually decide if I was the right person for the job.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview
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  5.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Just applied. Had to do a test and have the interview next week.

    Interview Questions
    No Offer
  6.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in Dayton, OH
    Anonymous Interview Candidate in Dayton, OH
    Application Details

    I applied online. The process took 3 daysinterviewed at J.P. Morgan in July 2012.

    Interview Details

    I apply for personal banker (bilingual) 2 days later i receive a call to set up a phone interview i did the call pass it (don't freak out they will just ask what makes a good sells man, how would you deal whit a mad customer ans little staff like that and than she offer me the interview going to the Kettering town center balding in downtown Dayton wait there for about 30 minutes on a 10 by 10 ft room i swear i felt so uncomfortable than i get a interviewer who was A Mexican born in the united states (Chicano) and i felt that when he was interviewing me he was being a little sarcastic as well as the fact that he acted like he couldn't understand me i have a degree on IT. as well as business administration. i believe i answer all the questions in a correct matter and also nail the roll play because of this site make sure you have knowledge on financial products that chase offers don't lack on that.
    the interview was about 45 minutes long and at the end he say he dint think that was the job for me. he told me to go to the website and look up other jobs and than he star talking about Columbus Ohio jobs that there are alot of opening and that i might have a chance and than he say that there was a teller position available about 1:20 minutes from where i live i was really mad and i dint show it i just say that fine i'll do that than just walked out! that was my experience guys i hope it helps.

    Interview Questions
    No Offer
    Negative Experience
  7.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    The process took a weekinterviewed at J.P. Morgan in June 2012.

    Interview Details

    Filled out the application online took the I/Q test passed it received an email the next day from the recruiter for an phone interview. The recruiter scheduled the interview but never called. I emailed her and no response until a week later. Had the phone interview the recruiter said that the Branch Manager would contact me and they never did. I received an email a couple of days later telling me that the position has been filled.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in Riverside, CA
    Anonymous Interview Candidate in Riverside, CA
    Application Details

    I applied online. The process took 3 daysinterviewed at J.P. Morgan in June 2012.

    Interview Details

    Applied online, waited 2-3 days and got a phone call from HR to set up a phone interview. Got a confirmation email and they called on time.

    Interview Questions
    • Describe a situation when you had a difficult customer and how did you handle it?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took a dayinterviewed at J.P. Morgan in May 2012.

    Interview Details

    It was an Interview with 4 different Branch managers from different locations all in one location which they called an interview session. After filling out the application online I received a call a few days later with a date, time and location of the interview session. There were like 6 people there waiting and the managers just took turns calling names to meet with them until everyone was interviewed by 3 different managers. All the managers asked for you to pitch them, two asked as if they were an actual customer and pitch them on Chase services, and one asked me to sell them a pen.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  10.  

    Licensed Personal Banker Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied through a recruiter. The process took a dayinterviewed at J.P. Morgan in April 2012.

    Interview Details

    The interview went well but I never heard back from the recruiter as I was promised. I found it odd that I never received a call or email even though I emailed my interviewer to thank him for his time. I wasn't too excited to be in sales so I didn't push the issue further but it seems unprofessional to not reach out to a candidate to let them know "yea" or "nay"

    Interview Questions
    • What do you think a personal banker does?   View Answer
    No Offer
    Negative Experience
    Easy Interview

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