J.P. Morgan Personal Banker Interview Questions & Reviews

Updated Mar 10, 2014
Updated Mar 10, 2014
99 interviews

Interview Experience

Interview Experience

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Personal Banker Interview

Anonymous Interview Candidate  in  Flushing, NY
Anonymous Interview Candidate in Flushing, NY
Application Details

I interviewed online - interviewed at J.P. Morgan in January 2013.

Interview Details

I had two sets of three phone interviews on separate days. After this I had another set of three in person interviews and two different locations

Interview Questions
Accepted Offer
Negative Experience
Easy Interview

Other Interview Reviews for J.P. Morgan

  1.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at J.P. Morgan.

    Interview Details

    application online. Questionnaire online.
    Got a recruiter called 3 weeks later, invited to come over Chase Plaza in NY for an interview with recruiter and a computer test; passed the test, waited 1 week, 2 interviews with 2 different Branch Managers, last interview with Regional Mgr. Job offered.

    Interview Questions
    • Why should I give the job to you and to the other candidates?   Answer Question
    Accepted Offer
    Average Interview
  2.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Must take an assessment test to apply. You'll be contacted by a recruiter to schedule an phone interview, pass the phone interview and get an interview with District Manager.

    Interview Questions
    • Roll play. Customer "I want to make a payment." Customer doesn't have their checking with Chase.   Answer Question
    Accepted Offer
    Average Interview
  3.  

    Personal Banker Interview

    Anonymous Interview Candidate  in  Kenmore, WA
    Anonymous Interview Candidate in Kenmore, WA
    Application Details

    I interviewed through an employee referral. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    1-2 Phone Interviews
    1 In-Person interview
    Both the phone and in-person (1:1) interviews were low-pressure, natural and conversational tone. All my interviews were conducted by the branch manager. The in-person interview was done at the branch, which made it comfortable, and not intimidating. The questions were not overly difficult nor stressful, but rather conversational. The only drawback was that health benefits regarding family leave were not initially explained too clearly. But that was addressed and handled during the hiring process.

    Interview Questions
    • What have you done in your past to exceed a customer's expectations?   Answer Question
    Negotiation Details
    The compensation offer was a firm offer from the employer, not negotiated
    Accepted Offer
    Average Interview
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  5.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Quick and simple, planed out and straight to the point.

    Interview Questions
    • If I was interested in going to a different branch other then the one I put an application in for   View Answer
    Negotiation Details
    They just laid the offer out and waited for me to say yes or no.
    Accepted Offer
  6.  

    Personal Banker Interview

    Anonymous Interview Candidate  in  Detroit, MI
    Anonymous Interview Candidate in Detroit, MI
    Application Details

    I interviewed through an employee referral. The process took 1 week - interviewed at J.P. Morgan in November 2011.

    Interview Details

    Online application followed by a phone screening and a 1:1 interview with district manager.

    Interview Questions
    Negotiation Details
    there was no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through a recruiter. The process took 1 week - interviewed at J.P. Morgan.

    Interview Details

    I was recruited by a manager and went through an informal interview with the branch manager, then a formal interview with the regional manager. It was pretty standard questioning. When I was hired they were focusing almost exclusively on customer-service

    Interview Questions
    • How much would you like to make this year?   View Answer
    Negotiation Details
    They said salary was $30k without much wiggle room. I knew other people who work there who started at $32k, but they all had a college degree, and I did not. I didn't try to negotiate any more.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Personal Banker Interview

    Anonymous Interview Candidate  in  San Diego, CA
    Anonymous Interview Candidate in San Diego, CA
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at J.P. Morgan in February 2011.

    Interview Details

    The interview process was tiring. I had 6 interviews in a month in various areas of San Diego. Everyone asked me the same questions, as it seemed Chase has a standard form for that. They often have a District Manager and a Branch Manager interview you who are not even hiring. You basically get passed around and recommened until someone who is actually hiring, hires you. The culture was sterile and not warm at all.

    Interview Questions
    • How did you assist an angry customer without telling them "No"?   View Answer
    Negotiation Details
    There was no negotiation. Chase has a standard salary they present everyone.
    Accepted Offer
    Negative Experience
    Average Interview
  9.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 4 weeks - interviewed at J.P. Morgan.

    Interview Details

    Submitted application online, got the phone HR. Next day interview with branch manager. Then one week later another interview with district manager and then final interview with market manager. Almost after three-four weeks later got the job offer.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Personal Banker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at J.P. Morgan.

    Interview Details

    tough interview process, but they are really just looking for a minion to boss around.

    Interview Questions
    • tell us about a time you performed a procedure incorrectly. How did you handle the outcome?   Answer Question
    Negotiation Details
    flat rate
    Accepted Offer

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