JoS. A. Bank
2.3 of 5 328 reviews
www.josbank.com Hampstead, MD 5000+ Employees

JoS. A. Bank Keyholder Interview Questions & Reviews

Updated May 15, 2014
All Interviews Received Offers

Getting the Interview 

80%
20%

Interview Experience 

16%
66%
16%

Interview Difficulty 

Average Difficulty
6 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Keyholder/Manager's Assistant Interview

Keyholder/Manager's Assistant
Normal, IL

I applied in-person and the process took 1 week - interviewed at JoS. A. Bank in January 2010.

Interview Details – Applied in person. Set up an interview for the following week. Generic interview questions. People seemed like fun. Hiring and interview process took about one week, just had to give my two week notice to my previous employer.

Interview Question – Generic interview questions. Nothing out of the usual.   Answer Question

Negotiation Details – No negotiation necessary.

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Declined Offer

Positive Experience

Average Interview

Keyholder Interview

Keyholder
Evanston, IL

I applied online and the process took 4 days - interviewed at JoS. A. Bank in November 2012.

Interview Details – I applied online at their website. I originally applied for a Store Manager position. I never received a response about it so I moved on. Around a month later I received an email asking me to apply for a keyholder position. I applied and a day or two later I received a call from the store manager and set up an interview. During the interview we went through the normal stuff such as work history, experience, etc. Just normal interview questions. The position, really all the positions are about selling clothes. So he asked if I'd be willing to go onto the salesfloor and demonstrate upselling to him. He picked out a sport coat and asked me to sell him more. So I picked out a pair of pants, shirt and tie that coordinated with the jacket well. We finished up the interview and he offered me the position. I told him I'd need a few days to think about it and would get back to him. I did not take the position. The starting pay was too low. To earn more you have to meet a sales goal and then you earn commission, anywhere from %5-%7.

Interview Question – He took me on the sales floor and asked me to sell him some clothes. I picked out an outfit that went well with the jacket he selected. I asked him a few questions to see what he wanted the jacket for and went off that decide what the outfit would be.   Answer Question

Reason for Declining – The pay rate was $9.25 per hour, full time. Once you reached a personal sales goal you earned commission anywhere from 5-7 percent.

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Accepted Offer

Neutral Experience

Easy Interview

Third Keyholder - Commissioned Job Interview

Third Keyholder - Commissioned Job
Indianapolis, IN

I applied online and the process took a day - interviewed at JoS. A. Bank in November 2011.

Interview Details – The online application consisted of a rather long series of self-reflexive personality questions that likely served as a way to score a potential candidate's job performance and worth. I was asked to drive a considerable distance to have my on-on-one interview with the store manager. The interview consisted of a generic list of questions pertaining to retail experience and customer service. Some mock scenarios were introduced, such as "what would you do if...?". Nearing the end of the interview, as a final test, the manager asked me to pair a few shirts and ties with two sport coats she had picked out and vice versa. I was a little bit shocked that the manager gave me the job on the spot without a formal offer on paper or follow-up call.

Interview Question – What's your take on the timeless saying "the customer is always right"?   View Answer

Negotiation Details – Make sure you try to negotiate your salary during the interview, as this company is known for not offering any raises - only promotions to other roles, and only if any available. Ask for an offer to be put in writing - it will help you with formulating a counter-offer.

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1 person found this helpful

Accepted Offer

Negative Experience

Very Easy Interview

Keyholder Interview

Keyholder
Baltimore, MD

I applied online and the process took a day - interviewed at JoS. A. Bank in October 2011.

Interview Details – The interview process was totally rinky-dink . . . i should have been tipped-off by the lack of in-depth questions and discussion. I was never asked about my extensive background in the industry or what my plan was for the future. I had one 15 minute interview and I was hired. Candidates should be wary of a hiring approach which is simply intended to bring warm bodies into play for a few months until they quit in total frustration and humiliation.

Interview Question – What would you do if someone brought back a defective product?   View Answers (3)

Negotiation Details – The hiring manager promised a "hourly training rate", which he did not honor. There was no negotiation whatsoever, only a double-cross on the part of the company regarding compensation/hourly rate. Unless you don't mind working like a slave, in a suit or sport coat, for "burger flipped wages", look elsewhere. You'd be only wasting your time because you'll not find advancement opportunities or sustaining income at Jos. A. Bank. Only a terrible sense of being taken advantage of and cloying feeling of senselessness in the job overall.

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1 person found this helpful

Declined Offer

Neutral Experience

Very Easy Interview

Keyholder Interview

Keyholder
Chevy Chase, MD

I applied online and the process took a day - interviewed at JoS. A. Bank in May 2010.

Interview Details – I recieved more out of the on-line than in-person with the company. They called me right away after they got my information. However the position I applied for was not even being offered.

Reason for Declining – Did not trust them after all.

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No Offer

Neutral Experience

Average Interview

Supervisor Keyholder Interview

Supervisor Keyholder

I applied online and the process took a day - interviewed at JoS. A. Bank in July 2011.

Interview Details – I applied online and approximately 3 weeks later I recieved a call to come in for an interview. I met with the Store Manager and he spoke about the duties of the position of Keyholder. He asked such questions as: where else have you applied, where do you see yourself in the next 5 years, why do you want to work here, etc. I occupied the majority of the interview with my own questions so that I could get a feel of the work environment and what was expected.The atmosphere seemed too slow paced for me. I believe the area did not draw any many customers. The store itself only had 5 employees. It would have been a good starter job in management, if I had gotten a call back.

Interview Questions

  • What other jobs have you applied for and have you heard from them?   Answer Question
  • Are you more interested in working long term for a department store or boutique style store like this one?   Answer Question

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JoS. A. Bank – Why Work for Us?

As one of the nation’s premier clothiers, our reputation for beautifully made, classically styled, tailored and casual clothing has earned us the trust and confidence of generations of customers. Our team members are… Full Overview

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