JoS. A. Bank

  www.josbank.com
  www.josbank.com

JoS. A. Bank Keyholder Interview Questions

6 Interview Reviews

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  1.  

    Keyholder Interview

    Anonymous Interview Candidate in Evanston, IL
    Anonymous Interview Candidate in Evanston, IL
    Application Details

    I applied online. The process took 4 daysinterviewed at JoS. A. Bank in November 2012.

    Interview Details

    I applied online at their website. I originally applied for a Store Manager position. I never received a response about it so I moved on. Around a month later I received an email asking me to apply for a keyholder position. I applied and a day or two later I received a call from the store manager and set up an interview. During the interview we went through the normal stuff such as work history, experience, etc. Just normal interview questions. The position, really all the positions are about selling clothes. So he asked if I'd be willing to go onto the salesfloor and demonstrate upselling to him. He picked out a sport coat and asked me to sell him more. So I picked out a pair of pants, shirt and tie that coordinated with the jacket well. We finished up the interview and he offered me the position. I told him I'd need a few days to think about it and would get back to him. I did not take the position. The starting pay was too low. To earn more you have to meet a sales goal and then you earn commission, anywhere from %5-%7.

    Interview Questions
    • He took me on the sales floor and asked me to sell him some clothes. I picked out an outfit that went well with the jacket he selected. I asked him a few questions to see what he wanted the jacket for and went off that decide what the outfit would be.   Answer Question
    Reasons for Declining

    The pay rate was $9.25 per hour, full time. Once you reached a personal sales goal you earned commission anywhere from 5-7 percent.

    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Third Keyholder - Commissioned Job Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Anonymous Interview Candidate in Indianapolis, IN
    Application Details

    I applied online. The process took a dayinterviewed at JoS. A. Bank in November 2011.

    Interview Details

    The online application consisted of a rather long series of self-reflexive personality questions that likely served as a way to score a potential candidate's job performance and worth. I was asked to drive a considerable distance to have my on-on-one interview with the store manager. The interview consisted of a generic list of questions pertaining to retail experience and customer service. Some mock scenarios were introduced, such as "what would you do if...?". Nearing the end of the interview, as a final test, the manager asked me to pair a few shirts and ties with two sport coats she had picked out and vice versa. I was a little bit shocked that the manager gave me the job on the spot without a formal offer on paper or follow-up call.

    Interview Questions
    • What's your take on the timeless saying "the customer is always right"?   View Answer
    Negotiation Details
    Make sure you try to negotiate your salary during the interview, as this company is known for not offering any raises - only promotions to other roles, and only if any available. Ask for an offer to be put in writing - it will help you with formulating a counter-offer.
    Accepted Offer
    Neutral Experience
    Easy Interview
  3. 1 person found this helpful  

    Keyholder Interview

    Anonymous Interview Candidate in Baltimore, MD
    Anonymous Interview Candidate in Baltimore, MD
    Application Details

    I applied online. The process took a dayinterviewed at JoS. A. Bank in October 2011.

    Interview Details

    The interview process was totally rinky-dink . . . i should have been tipped-off by the lack of in-depth questions and discussion. I was never asked about my extensive background in the industry or what my plan was for the future. I had one 15 minute interview and I was hired. Candidates should be wary of a hiring approach which is simply intended to bring warm bodies into play for a few months until they quit in total frustration and humiliation.

    Interview Questions
    Negotiation Details
    The hiring manager promised a "hourly training rate", which he did not honor. There was no negotiation whatsoever, only a double-cross on the part of the company regarding compensation/hourly rate. Unless you don't mind working like a slave, in a suit or sport coat, for "burger flipped wages", look elsewhere. You'd be only wasting your time because you'll not find advancement opportunities or sustaining income at Jos. A. Bank. Only a terrible sense of being taken advantage of and cloying feeling of senselessness in the job overall.
    Accepted Offer
    Negative Experience
    Easy Interview
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  5. 1 person found this helpful  

    Keyholder Interview

    Anonymous Interview Candidate in Chevy Chase, MD
    Anonymous Interview Candidate in Chevy Chase, MD
    Application Details

    I applied online. The process took a dayinterviewed at JoS. A. Bank in May 2010.

    Interview Details

    I recieved more out of the on-line than in-person with the company. They called me right away after they got my information. However the position I applied for was not even being offered.

    Reasons for Declining

    Did not trust them after all.

    Declined Offer
    Neutral Experience
    Easy Interview
  6.  

    Keyholder/Manager's Assistant Interview

    Anonymous Interview Candidate in Normal, IL
    Anonymous Interview Candidate in Normal, IL
    Application Details

    I applied in-person. The process took a weekinterviewed at JoS. A. Bank in January 2010.

    Interview Details

    Applied in person. Set up an interview for the following week. Generic interview questions. People seemed like fun. Hiring and interview process took about one week, just had to give my two week notice to my previous employer.

    Interview Questions
    • Generic interview questions. Nothing out of the usual.   Answer Question
    Negotiation Details
    No negotiation necessary.
    Accepted Offer
    Neutral Experience
    Easy Interview
  7.  

    Supervisor Keyholder Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at JoS. A. Bank in July 2011.

    Interview Details

    I applied online and approximately 3 weeks later I recieved a call to come in for an interview. I met with the Store Manager and he spoke about the duties of the position of Keyholder. He asked such questions as: where else have you applied, where do you see yourself in the next 5 years, why do you want to work here, etc. I occupied the majority of the interview with my own questions so that I could get a feel of the work environment and what was expected.The atmosphere seemed too slow paced for me. I believe the area did not draw any many customers. The store itself only had 5 employees. It would have been a good starter job in management, if I had gotten a call back.

    Interview Questions
    • What other jobs have you applied for and have you heard from them?   Answer Question
    • Are you more interested in working long term for a department store or boutique style store like this one?   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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