JoS. A. Bank Keyholder Interview Questions

Updated Jul 23, 2015
7 Interview Reviews

Interview Experience

Interview Experience

14%
57%
28%

Getting an Interview

Getting an Interview

75%
25%

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy

7 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty
  1.  

    Keyholder Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at JoS. A. Bank in October 2013.

    Interview

    Process was simple, the manager tried to act intimidating but that was fail, he asks the basic sales interview questions then asks you to wardrobe a suit. They usually give 5 mins. The guy called me back the very next day for assistant manager instead of the role I applied for, which was great.

    Interview Questions

    • What would do if you notice you were behind in the sales goals?   Answer Question
  2.  

    Keyholder Interview

    Anonymous Employee in Evanston, IL
    Declined Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at JoS. A. Bank (Evanston, IL) in November 2012.

    Interview

    I applied online at their website. I originally applied for a Store Manager position. I never received a response about it so I moved on. Around a month later I received an email asking me to apply for a keyholder position. I applied and a day or two later I received a call from the store manager and set up an interview. During the interview we went through the normal stuff such as work history, experience, etc. Just normal interview questions. The position, really all the positions are about selling clothes. So he asked if I'd be willing to go onto the salesfloor and demonstrate upselling to him. He picked out a sport coat and asked me to sell him more. So I picked out a pair of pants, shirt and tie that coordinated with the jacket well. We finished up the interview and he offered me the position. I told him I'd need a few days to think about it and would get back to him. I did not take the position. The starting pay was too low. To earn more you have to meet a sales goal and then you earn commission, anywhere from %5-%7.

    Interview Questions

    • He took me on the sales floor and asked me to sell him some clothes. I picked out an outfit that went well with the jacket he selected. I asked him a few questions to see what he wanted the jacket for and went off that decide what the outfit would be.   Answer Question

    Reasons for Declining

    The pay rate was $9.25 per hour, full time. Once you reached a personal sales goal you earned commission anywhere from 5-7 percent.

  3.  

    Third Keyholder - Commissioned Job Interview

    Anonymous Interview Candidate in Indianapolis, IN
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at JoS. A. Bank (Indianapolis, IN) in November 2011.

    Interview

    The online application consisted of a rather long series of self-reflexive personality questions that likely served as a way to score a potential candidate's job performance and worth. I was asked to drive a considerable distance to have my on-on-one interview with the store manager. The interview consisted of a generic list of questions pertaining to retail experience and customer service. Some mock scenarios were introduced, such as "what would you do if...?". Nearing the end of the interview, as a final test, the manager asked me to pair a few shirts and ties with two sport coats she had picked out and vice versa. I was a little bit shocked that the manager gave me the job on the spot without a formal offer on paper or follow-up call.

    Interview Questions

    • What's your take on the timeless saying "the customer is always right"?   1 Answer

    Negotiation

    Make sure you try to negotiate your salary during the interview, as this company is known for not offering any raises - only promotions to other roles, and only if any available. Ask for an offer to be put in writing - it will help you with formulating a counter-offer.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5. Helpful (1)  

    Keyholder Interview

    Anonymous Interview Candidate in Baltimore, MD
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at JoS. A. Bank (Baltimore, MD) in October 2011.

    Interview

    The interview process was totally rinky-dink . . . i should have been tipped-off by the lack of in-depth questions and discussion. I was never asked about my extensive background in the industry or what my plan was for the future. I had one 15 minute interview and I was hired. Candidates should be wary of a hiring approach which is simply intended to bring warm bodies into play for a few months until they quit in total frustration and humiliation.

    Interview Questions

    • What would you do if someone brought back a defective product?   3 Answers

    Negotiation

    The hiring manager promised a "hourly training rate", which he did not honor. There was no negotiation whatsoever, only a double-cross on the part of the company regarding compensation/hourly rate. Unless you don't mind working like a slave, in a suit or sport coat, for "burger flipped wages", look elsewhere. You'd be only wasting your time because you'll not find advancement opportunities or sustaining income at Jos. A. Bank. Only a terrible sense of being taken advantage of and cloying feeling of senselessness in the job overall.

  6. Helpful (1)  

    Keyholder Interview

    Anonymous Employee in Chevy Chase, MD
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at JoS. A. Bank (Chevy Chase, MD) in May 2010.

    Interview

    I recieved more out of the on-line than in-person with the company. They called me right away after they got my information. However the position I applied for was not even being offered.

    Reasons for Declining

    Did not trust them after all.

  7.  

    Keyholder/Manager's Assistant Interview

    Anonymous Interview Candidate in Normal, IL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took a weekinterviewed at JoS. A. Bank (Normal, IL) in January 2010.

    Interview

    Applied in person. Set up an interview for the following week. Generic interview questions. People seemed like fun. Hiring and interview process took about one week, just had to give my two week notice to my previous employer.

    Interview Questions

    • Generic interview questions. Nothing out of the usual.   Answer Question

    Negotiation

    No negotiation necessary.

  8.  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at JoS. A. Bank in July 2011.

    Interview

    I applied online and approximately 3 weeks later I recieved a call to come in for an interview. I met with the Store Manager and he spoke about the duties of the position of Keyholder. He asked such questions as: where else have you applied, where do you see yourself in the next 5 years, why do you want to work here, etc. I occupied the majority of the interview with my own questions so that I could get a feel of the work environment and what was expected.The atmosphere seemed too slow paced for me. I believe the area did not draw any many customers. The store itself only had 5 employees. It would have been a good starter job in management, if I had gotten a call back.

    Interview Questions

    • What other jobs have you applied for and have you heard from them?   Answer Question
    • Are you more interested in working long term for a department store or boutique style store like this one?   Answer Question
Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.