Kaiser Permanente Interview Questions

Updated Aug 22, 2015
197 Interview Reviews

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197 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (1)  

    Inpatient Pharmacy Technician Interview

    Anonymous Employee in Daly City, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Kaiser Permanente (Daly City, CA).

    Interview

    Panel or group interview with a number of pharmacists and/or which includes the director of inpatient pharmacy, and lead technician. The interview is a gamut of questions that may be of subjective to objective in nature and usually lasts an hour.

    Interview Questions

  2. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Hillsboro, OR
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Kaiser Permanente (Hillsboro, OR) in July 2015.

    Interview

    I applied online for one of the 100 positions to come available for the new call center. 2 days later, I received a request for an online skills test/call practice session. After passing this portion, I received a follow up email asking me to answer 5 situational questions. Another week goes by and I receive a phone call to set up an interview. I arrive at the local interview and of one of several people there for the interview that day (I probably saw about 10-15 people in my hour's time) I meet first with a current employee of Kaiser who is also a union steward. He tells me about the Kaiser position and the role that the union has with Kaiser. We talk about some general information. I am then called for my actual interview. I meet with two women in a large room where other interviews are going on. I am asked 6-8 questions, each interviewer taking turns asking me questions. Lastly, I am asked if I have any questions of them. I am asked to sit in the lobby and told I will meet someone from HR. The representative comes by and says she wants to make sure that she has the correct email and phone number for me so that they can be sure to contact me. She tells me that I will hear back on my status within 48 hours. I thought that the interview went really well and that I had a good rapport with the interviewers (interviewing is usually my strong area), but it has now been 2 weeks since I've had my interview and I've heard nothing. I left 2 messages for the new hire coordinator last week and neither has been returned. Information on the job posting said that a drug test and background check would be required before beginning employment, but I never reached that point.

    Interview Questions

    • Tell me 2 times where you went above and beyond a customer's expectations.   14 Answers
    • Please describe a situation where you had to deal with someone from a different culture.   Answer Question
    • Why do you want to work for Kaiser and why do you think you would be a good fit for the company?   Answer Question
  3. Helpful (1)  

    Claims Analyst Interview

    Anonymous Employee in Oakland, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Kaiser Permanente (Oakland, CA) in July 2015.

    Interview

    Panel Interview and questions about past experiences. How to prioritize and manage work. Are you a team player, How to handle difficult customers, How do you work to resolve conflict within the department, Where do you see yourself in 5 years.

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  5. Helpful (1)  

    Analyst, Commercial Segment Interview

    Anonymous Employee in Atlanta, GA
    No Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied through college or university. The process took 2+ weeks. I interviewed at Kaiser Permanente (Atlanta, GA) in July 2015.

    Interview

    Started with an initial contact by a recruiter asking me to take an online diagnostic. The online diagnostic took approximately two hours to complete and consists of a logic section, personality section, and a multitasking test. The second step was a thirty minute behavioral phone interview with a recruiter. The third step was a take home case study which you are given 48 hours to complete which tests your ability to handle / manipulate data and draw conclusions through analysis. The fourth step was an on site interview consisting of two rounds; the first round was a discussion of the conclusions drawn from the take home case study, the second round was a behavioral interview with an analyst and the manager. They informed me the next step would be an additional interview, but I was cut at this point.

    Interview Questions

    • Many questions from the logic section are very much like LSAT questions. Behavioral questions were very generic and included things like "where do you see yourself in five years?" "why healthcare?" etc.   Answer Question
  6.  

    Creative and Production Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Kaiser Permanente (Los Angeles, CA) in July 2015.

    Interview

    Straight forward and simple interview. They told you about the company and the background information of the position. Then they asked you how you would fit into this position. Overall, just wanted to see your personality.

    Interview Questions

    • Explained scope of the duties and how you think you can help?   Answer Question
  7.  

    Marketing Editor/Writer Interview

    Anonymous Employee in Los Angeles, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a staffing agency. The process took 4 days. I interviewed at Kaiser Permanente (Los Angeles, CA) in July 2015.

    Interview

    I had a phone interview with the manager of marketing content. Seemed friendly and all went well. Then they sent out a writing test and said do this when you can. The test wasn't that hard--- writing a basic info sheet for a KP service based on the info they gave me. I had spent about 3 hours working on it, when they informed me they already selected a candidate. Early bird gets the worm apparently, but it was quite a shock and humiliation. Why make me work and jump hoops if you're not even going to take the time to consider my test? How much more poorly can a company treats applicants?

    Interview Questions

  8. Helpful (3)  

    Teleservice Representative Interview

    Anonymous Employee in San Jose, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Kaiser Permanente (San Jose, CA) in June 2015.

    Interview

    1. 30minute phone screening with recruiter 2. Panel Interview with 2 Managers: Informed about the job, the duties and what they are seeking in candidates. Was asked a series of 12 questions (situational, tell me about a time when etc ...) 3. Waiting Game now Aced 2 assessments prior to recruiter contacting me.

    Interview Questions

    • Tell me about a time you were faced with a difficult situation, how did you handle it and what was the outcome ?   Answer Question
  9.  

    Staff Nurse II Interview

    Anonymous Employee in San Jose, CA
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied in-person. The process took 2+ weeks. I interviewed at Kaiser Permanente (San Jose, CA) in June 2015.

    Interview

    Recruiter called, did phone screen, then emailed computer medication assessment, then next was phone interview, then scheduled for 1:1 interview with a nurse manager. Was promised to hear back in 3 days- it's been 10 and nothing. I left message and email for recruiter, no response. So guess I didn't get it but really thought I had! Also regardless, would've great to at least receive response of no so I could process it and move on! Very disappointed at the lack of communication! It was a great experience until after the interview and now it's just like wow, really? So unprofessional! I don't want to apply for any other kaiser jobs it's just left such a bad taste in my mouth.

    Interview Questions

    • Different clinical situations/experiences.   1 Answer
  10.  

    Project Coordinator Interview

    Anonymous Employee in Denver, CO
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3+ weeks. I interviewed at Kaiser Permanente (Denver, CO) in June 2015.

    Interview

    Couple interviews and they dont get back to you when your not selected. Had to find recruiter and contact directly to get initial interview and fill out prescient questionnaire

    Interview Questions

    • What level excel and analytic skills do you have and what are examples of detailed work?   Answer Question
  11.  

    Staffing Coordinator Interview

    Anonymous Employee in Riverside, CA
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Kaiser Permanente (Riverside, CA) in June 2015.

    Interview

    This was a group interview with a panel of four. Their were 7 candidates and they process began with a overview than introduction of each candidate. Then we pair up with a candidates to share our work experience and accomplishment and the candidates reintroduce each other and describe the other experience and accomplishment. The next process was to draw two question and then each candidate must answer.

    Interview Questions

    • Describe a stressful situation on the job?   1 Answer
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