Kaiser Permanente Director Interview Questions

Updated Jun 6, 2015
31 Interview Reviews

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  1. Helpful (1)  

    Clinical Service Director Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. The process took 3 weeksinterviewed at Kaiser Permanente (Los Angeles, CA) in April 2015.

    Interview

    Met with CNO and other clinical service directors. Panel interview - good discussions, Directors very open and friendly but asked tough questions. Lots of discussion around patient experience, employee and physician satisfaction. Discussion and questions regarding experience in building a service line in a union environment with serious space restrictions. New hospital planned but still many years away.
    Good interview

    Interview Questions

    • How would you handle pt experience scores   1 Answer

    Negotiation

    Good

  2. Helpful (2)  

    Director Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2+ monthsinterviewed at Kaiser Permanente in January 2015.

    Interview

    Messy. HR didn't seem to know what they were doing and what all the options were. The people who did the interview and overall recruitment process varied and didn't seem to have their stories aligned. Once I did accept the job, understanding the benefits, the re-location package, and even the start date and whether or not there was an orientation seemed like novel questions. Very disappointing that in a company this size they can't figure out how to block and tackle. It makes me concerned that I won't be able to recruit the talent I need in my department unless I already know them (as was the case with me and how I ended up here).

    Interview Questions

    • The type of culture I'm looking to work in.   1 Answer
    • What type of manager do I like to work with?   1 Answer
  3.  

    Director Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Kaiser Permanente in January 2015.

    Interview

    Very slow and minimal communication...recruiter asked a lot of meaningless questions and did not follow-up after for several weeks. This is not an ideal or innovative company by any means.

    Interview Questions

    • Talk about a difficult situation you dealt with at work   Answer Question
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  5.  

    Senior Director Interview

    Anonymous Employee
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter – interviewed at Kaiser Permanente in July 2014.

    Interview

    HR couldn't get the interviews scheduled and kept cancelling. Finally schedule everyone with 6 hours notice. After the interview, no follow-up. A simple email saying thanks would have been nice. I followed up with multiple emails. I think larger company's forget that potential employees also are performing an interview.

    Interview Questions

    • None. The interviewers really didn't interview for subject matter experience.   Answer Question
  6.  

    Director Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    Behavioral Interview. Tell us about an experience. Tell us what you did.... How would you approach this... Just give them the best high level answer. Don't ramble.

    Interview Questions

    Negotiation

    Set range.

  7. Helpful (1)  

    Director of Finance Interview

    Anonymous Employee
    No Offer

    Application

    I applied through an employee referral. The process took 3+ monthsinterviewed at Kaiser Permanente.

    Interview

    Cumbersome. HR is slow to respond or completely non responsive. As a manager, the hiring tools and HR staff make it difficult for you to review resumes personally except those they pass on, many of which are not ones you would choose for the role and dont fit because humans dont review most of them and good people are screened out by computers,

    Interview Questions

    • How would you describe what I do? Not a trick question.   1 Answer
  8. Helpful (6)  

    Director Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through other source. The process took 6 weeksinterviewed at Kaiser Permanente.

    Interview

    The recruiting and hiring process at Kaiser is a disaster. As both a hiring manager and as an applicant, I have seen qualified applicants routinely "lost" in system. The online application process is outdated and decidedly user-unfriendly. The job database (Taleo-based) is extremely difficult to search. Each position has to be applied for separately. Applicants rarely receive acknowledgements and almost never get status updates from HR. The hiring process is extremely protracted, inefficient and almost hostile.

    Interview Questions

    • There is NO standard interview or screening process at this company. Most managers recruit their own candidates because the system is so broken. In 10 years of hiring, only once did I get a qualified applicant from HR.   Answer Question

    Negotiation

    Don't be afraid to counter the initial salary offer if you are an exempt employee. The initial offer is almost the only time you will be able to ask for more money. The annual raises are very minimal no matter how high your performance ratings.

  9.  

    Senior Director Interview

    Anonymous Employee
    No Offer
    Negative Experience

    Application

    I applied online – interviewed at Kaiser Permanente in February 2014.

    Interview

    I have no idea...the initial recruiter never answered my return phone calls or voice mails that I left on her voice mail system. This was very disappointing after she left a message on my answering machine to give her a call back about my my experience and skills and to arrange a further time for a more delailled phone conversation.

    Interview Questions

    • Can you please contact me at the following phone number so that I can learn more about your skills, experience, and background? I also want to explore setting up another phone interview to discuss your experiences in greater detail. Can you please give me a call back at your earliest opportunity?   1 Answer
  10.  

    Director - Product Management Interview

    Anonymous Employee in Oakland, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 daysinterviewed at Kaiser Permanente (Oakland, CA).

    Interview

    Interview process was quick in 2-3 days. I had 3 rounds and an other informal round. The first two were Telephonic, then 1 with the actual team and 1 with a Senior Consultant. It was quick but I can't say was very well organized.

    Interview Questions

    • There were no odd questions, it was along my experience and what my expectations are from the role. I had done some earlier analysis on the popularity of the platform among the Physicians at KP. I felt quite soon there was a culture mismatch. This group seemed very close-minded.   2 Answers
  11. Helpful (1)  

    Director Interview

    Anonymous Employee in San Francisco, CA
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through other source. The process took 4+ monthsinterviewed at Kaiser Permanente (San Francisco, CA) in October 2013.

    Interview

    This firm took 4 months to make a hiring decision. It took me almost 3 months to be reimbursed for travel expenses related to the interview. The process included phone screens and panel interviews. There was an initial phone screen by recruiter, phone screen by hiring manager, face to face panel interview and multiple additional phone screens as follow up. Copies of presentations and communications were requested as work samples.

    Interview Questions

    • Detail the change management process that was used in an implementation that you conducted.   Answer Question

    Reasons for Declining

    Company fit.

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