Kaplan Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Staff Accountant (3)
- Teacher (3)
- Student Advisor (3)
- Instructor (3)
- Admissions Advisor (2)
- Marketing Manager (2)
- Manager (2)
- SAT Tutor (2)
- LSAT Instructor (2)
- Receptionist (1)
- Marketing Coordinator (1)
- Technical Support Representative (1)
- Design Architect (1)
- Business Analyst - IT (1)
- Marketing Manager (1)
- GRE Instructor (1)
- Educational Sales (1)
- ACT Instructor (1)
- MCAT Instructor (1)
- Part Time GMAT Instructor (1)
- Graduate Admissions Advisor II (1)
- CS Facilitator (1)
- UI Developer/Designer (1)
- Accommodation Coordinator (1)
- Marketing Representative (1)
- MCAT Teacher (1)
- Adjunct Instructor (1)
- Adjunct Online Instructor (1)
- Advisor (1)
- Oracle Applications Developer (1)
Teacher/Tutor Interview (Neutral Experience; Average Interview)
I applied online and the process took 5 weeks - interviewed at Kaplan.
Interview Details – There are three separate "interviews." The first is a video audition (~2 min). The second is an interview with a current tutor; you have to teach him or her a few problems and answer some questions. The third interview is with a hiring manager, and that covers more of your educational and previous work experience.
Interview Question – What would you do if someone you were tutoring had someone else sit in on your tutoring session? Answer Question
Staff Accountant Interview (Positive Experience; Average Interview)
I applied online - interviewed at Kaplan in January 2014.
Interview Details – Well the interview process was not very difficult. They emailed shortly after I applied to set up interview time. He called and asked some questions about my experience and goals. Also where do I see myself type question.
Interview Question – Where do I see myself in the next 5 years? View Answer
Manager Interview (Neutral Experience)
I applied through an employee referral and the process took 3 weeks - interviewed at Kaplan.
Interview Details – Had a Human Resource phone screen that was very lengthy. After that, a face-to-face interview was scheduled. There was more than on person for the interview and walk through the campus.
Interview Question – Gainful employment questions Answer Question
Staff Accountant Interview (Positive Experience; Average Interview)
I applied online - interviewed at Kaplan in July 2013.
Interview Details – I applied online for the staff accountant position, and about a week later I got an email requesting a phone interview. I responded the same day and set the interview up for the next day. The interview went well. He asked me questions based off of my resume. Questions like what were your duties at this position? Why do you want to work for Kaplan?
Interview Question – There wasn't any really difficult questions. Answer Question
Accommodation Coordinator Interview (Positive Experience; Easy Interview)
I applied online and the process took 6 days - interviewed at Kaplan in August 2013.
Interview Details – After applying on line I heard back from them asking for an interview within five days. I went in for the interview, and both the "School Director" (site director) and the incumbent in the position I was applying for interviewed me. It was a cordial interview and I thought it went well. They asked the normal sorts of questions. It pays about $20-22 and hour and is only 25 hours per week.
Interview Question – This position is working with students who are coming to the US to learn English and helping them plan where they'll stay and other logistics. They did ask how I would communicate with people if neither of us spoke any of the other's language. I had some strategies that they seemed satisfied with (but since I wasn't sure of their policies, that was a bit difficult. Interestingly they don't require that you speak specific languages for the job. They said that about 30% of their participants are Japanese. View Answer
GMAT Instructor Interview (Neutral Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Kaplan.
Interview Details – They asked me to audition less than 24 hours after I applied. They asked me to interview less than 24 hours after I sent in my audition. Then they didn't get back to me about the interview for over 2 weeks. After I finally had the first interview they asked me to do the second interview and they would send me the details. They never did and I contacted my only contact there several times but never heard back again. Oh well.
Interview Question – How do you deal with challenges? Answer Question
Kaplan PT Instrctuor Interview (Negative Experience; Easy Interview)
I applied online and the process took 3 weeks - interviewed at Kaplan in April 2013.
Interview Details – It was a weird process. I filled out an application where I submitted my resume. They liked my score enough to proceed with the audition where I had to film and upload a video of myself going over two questions for 2 minutes each. Once I passed the audition, they had me fill out another detailed application about my work experience with three references. I had a "virtual" interview where the hiring manager from NY arranged to talk to me on Google Hangout. She cancelled half an hour before the scheduled interview citing she was sick so we had to reschedule for next week. The interview was pretty bad. I could tell she wasn't really paying attention, and she didn't even have my video up on her screen (saw from the reflection of her glasses). It lasted 20 minutes, and apparently I needed to do another technical interview for my area if I passed this interview. Rejection was pretty swift so at least that's a positive.
Interview Question – How would you teach or encourage struggling students if they are not showing expected results? Apparently hard work isn't a good enough answer. Answer Question
Very Easy Interview
UI Developer/Designer Interview (Negative Experience; Very Easy Interview)
I applied through a recruiter and the process took 5 days - interviewed at Kaplan in December 2012.
Interview Details – I was contacted via LinkedIn by the Kaplan recruiter, I replied and we had a phone interview first. Overall, very professional, straight to the point and questions were relevant to the position. We setup a second interview within the next 3 days to meet with 3 people, a director and two developers. As I arrived, I felt a bit uneasy because a couple of my answers on the phone interview were not at 100%, you know when you get the feeling, but nevertheless I decided to be positive and continue on the second phase. Now, before I get into details, let me just say that I read almost everyday articles related to the industry, keep up with trends, and know a thing or two about interviewing designers and developers, I have been doing so for almost 15 years now.
Here are the particulars, first of the room was very small with no visuals setup; secondly, one of the interviewers didn't show up; third, they came in opened-laptops-in-hand which tends to eliminate eye contact and actual human interaction; fourth, director left the room for another meeting 15 minutes after we started which leads me to believe they had already made up their minds about not hiring me; fifth, they lied to me.
I understand that we are in times were time is one of the most precious assets, to me is invaluable because I hold a full time job, I freelance and I am a father of multiples. I said they lied to me because they told me that the decision would be made in early January to give time for more interviews, after sending a thank you email to the recruiter the next day, he replied that they decided to go with another candidate. Well, I would understand that they interviewed they best candidate after me, but then I see that they have re-posted the job at multiple job sites which means they are still interviewing.
I have already spent enough time here telling you my story. I believe Kaplan is a great organization and they are doing top notch advances in the Education industry. The reason why this wen down this way, and I was not told right away or getting a courtesy email, would the recruiter had send me the dismissive reply regardless of my thank you message? It does not matter, what matters is that be Kaplan, Google, GM, ABC, Disney; job seekers should not get discouraged, do not fall of the workforce because they say no, if you fall ten times then ten times you get back up.
Interview Question – None really, if you know what you do. They were all standard questions for UI. I do recall them asking me about my biggest challenge in past work. View Answer
Admissions Advisor Interview (Negative Experience; Difficult Interview)
I applied online and the process took 2 weeks - interviewed at Kaplan in January 2012.
Interview Details – First there was a a phone interview with a recruiter. I then was emailed a link to take a series of tests mostly concerning spelling, nouns, adverbs....this took about an hour to complete. The recruiter called me and said I did very well and invited me in for a 1 on 1. I felt this interview went well and was invited for a second with the Director and Supervisor (2 on 1).
They alternated with questions that were read directly from a sheet of paper. Most questions were geared towards how I handled situations with previous clients.
Technical Support Representative Interview (Neutral Experience; Average Interview)
I applied online and the process took a day - interviewed at Kaplan in January 2011.
Interview Details – The interview was fairly easy. They called me first and took a brief interview over the phone. I was called for an in person interview. Two people from the level 2 support (I believe) took the interview. It went fairly well and they said they'd get back to me very soon. I heard back from them after two weeks saying that the role had not materialized yet.
Interview Question – Tell us about your past work experiences. Answer Question
Interviews for Top Jobs at Kaplan