Kaplan University
2.5 of 5 158 reviews
www.kaplan.edu Cedar Rapids, IA 50 to 149 Employees

Kaplan University Interview Questions & Reviews

Updated Jan 17, 2014

Getting the Interview 

63%
9%
9%

Interview Experience 

57%
21%
21%

Interview Difficulty 

Average Difficulty
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1 person found this helpful

No Offer

Neutral Experience

Admissions Advisor Interview

Admissions Advisor

Interviewed at Kaplan University

Interview Details – Was called to set-up what I believed to be an interview after I submitted my resume' and application online. What it turned out to be was a "group" interview with about 9 other candidate. During our hour long presentation, the director explained that this position though it is titled "Admissions Ad visor" it is not inf act an advisory position, rather it is a sales position. During the presentation we were told that there would b e a short break and if the job wasn't for us or what we had expected then we could leave at that time.

I found this to be an odd procedure. Wouldn't it just be easier to be upfront in the job description rather than reverting to a certain amount of deception to get candidates in the door?

I felt this to be an unfair way of handling a position, though I do give points for creativity!

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No Offer

Positive Experience

Average Interview

Admissions Advisor II Interview

Admissions Advisor II

I applied online and interviewed at Kaplan University.

Interview Details – I applied online and was then contacted by email to set up a phone interview. The phone interview was about 30 minutes with standard behavioral questions after which I was invited in for a 1:1 interview. The in person interview was more of an information session about the position and a tour of the learning center. I was asked some questions about my background and specifics about my last position.

Interview Question – Describe a challenging situation and what you did to overcome it.   Answer Question

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No Offer

Positive Experience

Training Position Interview

Training Position
Fort Lauderdale, FL

I applied through an employee referral and interviewed at Kaplan University.

Interview Details – The interview process was very organized and the recruiter had excellent follow up with me leading up to my first face to face interview.

Interview Question – The most challenging questions had to do with actual scenarios that were happening in the company.   Answer Question

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No Offer

Neutral Experience

Very Easy Interview

Admissions Representative Interview

Admissions Representative

I applied online and the process took 6 days - interviewed at Kaplan University.

Interview Details – Highly unprofessional hiring process. I was called for an interview and the initial personality questionnaire. However, they never actually followed through and scheduled an interview. When I called to follow up, the receptionist hung up on me.

Interview Question – There were odd questions on the personality assessment regarding political affiliation.   Answer Question

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No Offer

Neutral Experience

Average Interview

Librarian Interview

Librarian
Sacramento, CA

I applied online and the process took 2 days - interviewed at Kaplan University in November 2011.

Interview Details – I was interviewed by two different administrators. The first one was the usual questions and a tour of the place. Then I was invited for a second interview/meeting with the vice-president. He told me there was one more candidate other than me that was being considered. The decision was expected to be made "in a few days." I wrote thank you messages to both people, said that I was looking forward to hearing about the decision. I did not hear _anything_ back. That's bad manners and bad professional behaviour. I wonder how they run the daily affairs of the school.

Interview Question – This is not a question, but a comment made about the previous person in the position. Was I able to get along with people, because there had been a problem with the librarian before and it had not worked out.   Answer Question

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No Offer

Positive Experience

Average Interview

Admission Advisor Interview

Admission Advisor
Fort Lauderdale, FL

I applied online and the process took 6 days - interviewed at Kaplan University in February 2011.

Interview Details – Filled out for the position approximately a week ago, and got a call the following week to set up a phone interview, after initial phone interview a request was asked of me to come in to take a timed assessment test. This is as far as I've gotten. I have my assessment today.

Interview Questions

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No Offer

Neutral Experience

Easy Interview

Assistant Admissions Advisor Interview

Assistant Admissions Advisor
Houston, TX

The process took a day - interviewed at Kaplan University in September 2010.

Interview Details – When I arrived to the interview, there was a man who took me up to a room that had about 20other people in the room. When the speaker entered the room she told us that we were not here for an individual interview but a group interview. She told us a little about the position as an admissions advisor and then told us that each of us had to give a 2 minute presentation in front of the class on why we were the best canidate for the job. Then we had to say what we would be doing if we didn't get the job.

After everyone was finished we were told that if we were still interested that we should go home and take the Chally test and they would then call us for a one on one interview if we passed the exam.

Interview Questions

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No Offer

Positive Experience

Average Interview

Director, Call Center Operations Interview

Director, Call Center Operations
Orlando, FL

I applied through other source and the process took a day - interviewed at Kaplan University in July 2010.

Interview Details – The recruiter made a cold call; asked if this was a good time to talk. Covered every aspect and position on my resume, wanted more detail. Spent over an hour reviewing my jobs and my background. Interesting technique – using a cold call.

Interview Questions

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No Offer

Neutral Experience

Average Interview

Admissions Advisor Interview

Admissions Advisor
Plantation, FL

The process took a day - interviewed at Kaplan University in February 2010.

Interview Details – phone interview then in person. I decided I didn't want the job.

Interview Question – what has been your biggest dissappointment in business   View Answer

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1 person found this helpful

No Offer

Positive Experience

Average Interview

Admissions Advisor Interview

Admissions Advisor
Orlando, FL

I applied online and the process took 2 weeks - interviewed at Kaplan University in March 2010.

Interview Details – I applied online for a different position in Kaplan and was contacted by recruiter stating that I don't have enough experience for this position, but they would like to interview me for the Admissions Advisor position. She scheduled the interview for the same day few hours later. The recruiter was very friendly and interview went very well. Standard questions about my experience, examples of selling something, describe difficult situation and how I deal with it. Also she asked what I know about Kaplan. I was invited for the second in person interview wi recruiter. The first part of the interview was a simple Outlook test: to compose an email, attach file and send it. The second part of the interview were standard behavioral questions. Make see you use STAR method (situation, task, action, result). She said she would contact me within 2 weeks and the next and last step is an interview with HR manager. Very sales oriented job. Make sure you dress up very conservative.

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