Kaplan University
2.5 of 5 158 reviews
www.kaplan.edu Cedar Rapids, IA 50 to 149 Employees

Kaplan University Interview Questions & Reviews

Updated Apr 29, 2014
All Interviews Received Offers

Getting the Interview 

59%
32%
2%

Interview Experience 

64%
24%
12%

Interview Difficulty 

Average Difficulty
26 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Neutral Experience

Difficult Interview

Financial Aid Specialist Interview

Financial Aid Specialist
Fort Lauderdale, FL

I applied online and the process took 2 weeks - interviewed at Kaplan University in November 2011.

Interview Details – I was interviewed by 6 different members of financial aid management at the same time, with them all sitting around me and starring me down from the end of the table. It was a very nerve racking experience and meant to intimidate you. Luckily I don't scare easily. It took them about a week to get back to me and I had to make my decision right away.

Interview Question – Where do you see yourself in 5 years   View Answer

Negotiation Details – There was not any negotiation, I was transferring from another department

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Accepted Offer

Positive Experience

Difficult Interview

Specialist Interview

Specialist
Fort Lauderdale, FL

I applied online and the process took 2 weeks - interviewed at Kaplan University in March 2012.

Interview Details – Thorough and detailed with multiple interviews.

Interview Question – Same as most companies.   Answer Question

Negotiation Details – Fine.

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1 person found this helpful

Accepted Offer

Neutral Experience

Difficult Interview

Adjunct Professor Interview

Adjunct Professor
Saint Louis, MO

I applied online and the process took 3 weeks - interviewed at Kaplan University.

Interview Details – I interviewed for the job, although the interview was pretty casual. Once I passed that step, I had to come back in to audition for the job by delivering a short lesson. Attendees completed a written evaluation of my presentation, then the Dean discussed my scores with me. I was evaluated on presentation style, vocal projection, use of the whiteboard, clarity of the lesson itself, and more. Once hired, I had to submit official transcripts and complete a lot of onboarding paperwork and required online training (sexual harassment, security, etc.). The whole process from the call for the interview to being ready to teach my first class was probably close to three weeks.

Interview Question – I was graded down for mentioning that I was tired (I worked a night job at the time, so I had had very little sleep) to a few people before the actual lesson began. Since I had not been aware that I was already being evaluated, I was somewhat taken aback by this.   Answer Question

Negotiation Details – There was no negotiation. For each course, the professor signs a contract for that ten week term. Salary starts out at $1,000 per course.

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Accepted Offer

Positive Experience

Easy Interview

Senior Manager Interview

Senior Manager
Fort Lauderdale, FL

I applied online and the process took 4+ weeks - interviewed at Kaplan University in July 2010.

Interview Details – Phone Interview and then a face to face - easy process

Negotiation Details – Not a lot of room to negociate.

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Accepted Offer

Positive Experience

Average Interview

Admissions Representative Interview

Admissions Representative

I applied online and the process took 2+ weeks - interviewed at Kaplan University.

Interview Details – Name a time when you didn't get along with your employee and how did you handle it?

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Accepted Offer

Negative Experience

Average Interview

Admissions Specialist Interview

Admissions Specialist
Fort Lauderdale, FL

I applied online - interviewed at Kaplan University in November 2009.

Interview Details – Kaplan interviews thru Human Resources then allows the candidate to sit with reps and listen to calls. KAPLAN (in South Florida) MOSTLY HIRES JAMAICANS, CARIBBEAN BLACKS AND HISPANICS. Very few white applicants are hired, because ethnic Managers have last approval.

Interview Question – Ethnic Managers will ask embarassing questions about how a white applicant "gets along" with workers of different backrounds. Unethical and quite illegal.   View Answer

Negotiation Details – Kaplan starts white applicants with Bachelor Degrees at 29,000. They are willing to hire ethnics that are "working on their degree".

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Declined Offer

Neutral Experience

Average Interview

Executive Director Interview

Executive Director

Interviewed at Kaplan University

Interview Details – Pretty standard. Initial screening interview with HR, and follow up by phone by member of management team. A series of in-person interviews follow, mostly in Chicago. Kaplan believes that it's best to have many opinions on a hire. There wasn't really any specific order or hierarchy in interviewers; more based on their availability that day.

Interview Question – There were no unusual questions. A few behavioral (STAR) questions by HR, but otherwise pretty open and general. Some interviewers preferred to describe their own role and abilities.   View Answer

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Accepted Offer

Positive Experience

Easy Interview

Financial Aid Servicing Counselor Interview

Financial Aid Servicing Counselor
Orlando, FL

I applied online - interviewed at Kaplan University in June 2009.

Interview Details – It was a basic interview with basic quesstions asked by most interviewers. Done with a panel.

Interview Question – How did you personally contribute to your previous position?   Answer Question

Negotiation Details – There was a base pay and I was advised that we would have quartly reviews and increases based on retention. This was not the case. Base scale was all there was and only very small merit increases yearly.

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Admissions Representative Interview

Admissions Representative
Phoenix, AZ

I applied online and the process took 2+ weeks - interviewed at Kaplan University in February 2009.

Interview Details – It was a three stage process. Submit resume, interview with HR, interview with first line manager. Since I was hired they've moved to "group" interviews where a candidate will sit with three to four managers.

Interview Question – No difficult questions if you have solid sales experience   Answer Question

Negotiation Details – There wasn't any. They made the offer I could accept it or turn it down.

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Accepted Offer

Positive Experience

Very Easy Interview

Financial Aid Servicing Counselor Interview

Financial Aid Servicing Counselor
Orlando, FL

I applied online and the process took 2 weeks - interviewed at Kaplan University.

Interview Details – The interview process consisted of a phone interview and then two face to face interviews with hiring managers. The interview process was good. I received a phone interview about a week after applying online. It was about 10-15 minutes long. During the phone interview, the recruiter informed me of the salary (not that competitive). Then the recruiter invited me for a face-to-face interview. Since, I was coming from out of town, the manager conducted the initial interview and then requested I stay for the second interview since she was please with my skills. Before the second interview, the manager gave me a tour of the facility (nice facility) and explained what I'd be doing there in depth. After the second interview, I was offered the job on the spot.

Interview Question – All of the questions were pretty straigt forward. I will say that they did like the fact that I knew background infrmation about the company.   View Answer

Negotiation Details – No, the pay was the pay.

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