Kaplan University Financial Aid Interview Questions

6 Interview Reviews

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  1.  

    Financial Aid Servicing Counselor Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kaplan University.

    Interview Details

    The interview process consisted of a phone interview and then two face to face interviews with hiring managers. The interview process was good. I received a phone interview about a week after applying online. It was about 10-15 minutes long. During the phone interview, the recruiter informed me of the salary (not that competitive). Then the recruiter invited me for a face-to-face interview. Since, I was coming from out of town, the manager conducted the initial interview and then requested I stay for the second interview since she was please with my skills. Before the second interview, the manager gave me a tour of the facility (nice facility) and explained what I'd be doing there in depth. After the second interview, I was offered the job on the spot.

    Interview Questions
    • All of the questions were pretty straigt forward. I will say that they did like the fact that I knew background infrmation about the company.   View Answer
    Negotiation Details
    No, the pay was the pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Financial Aid Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    Anonymous Interview Candidate in Fort Lauderdale, FL
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Kaplan University in February 2012.

    Interview Details

    I applied online and the recruiter contacted me the next day. We talked for approx. 30 minutes which made up a "pre-interview" or screening. We discussed job qualifications, requirements and salary expectations.Then that week I had my first official phone interview with someone in the financial aid office in Chicago. After that I had a 1:1 interview with the director of financial aid that was really simple and lasted 10 minutes. Overall not too stressful.

    Interview Questions
    • What do you expect to me the most difficult part of your job if you were hired by Kaplan?   View Answer
    Negotiation Details
    Some room for negotiaition. Take advantage of shift differential.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Financial Aid Specialist Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    Anonymous Interview Candidate in Fort Lauderdale, FL
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kaplan University in November 2011.

    Interview Details

    I was interviewed by 6 different members of financial aid management at the same time, with them all sitting around me and starring me down from the end of the table. It was a very nerve racking experience and meant to intimidate you. Luckily I don't scare easily. It took them about a week to get back to me and I had to make my decision right away.

    Interview Questions
    Negotiation Details
    There was not any negotiation, I was transferring from another department
    Accepted Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Financial Aid Officer Interview

    Anonymous Employee in Arlington, TX
    Anonymous Employee in Arlington, TX
    Application Details

    I applied online. The process took 5 daysinterviewed at Kaplan University in August 2009.

    Interview Details

    I was contacted through email to interview for the company. I had a one on one interview for my first and second interview. I had to fill out a seven page application in the receptionist area. Make sure you know all your past employer information including address and phone numbers. You need to list four professional references and their addresses and phone numbers.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6. 1 person found this helpful  

    Financial Aid Servicing Counselor Interview

    Anonymous Interview Candidate in Orlando, FL
    Anonymous Interview Candidate in Orlando, FL
    Application Details

    I applied online – interviewed at Kaplan University in June 2009.

    Interview Details

    It was a basic interview with basic quesstions asked by most interviewers. Done with a panel.

    Interview Questions
    • How did you personally contribute to your previous position?   Answer Question
    Negotiation Details
    There was a base pay and I was advised that we would have quartly reviews and increases based on retention. This was not the case. Base scale was all there was and only very small merit increases yearly.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Financial Aid Officer Interview

    Anonymous Interview Candidate in Fort Lauderdale, FL
    Anonymous Interview Candidate in Fort Lauderdale, FL
    Application Details

    I applied in-person. The process took 2 daysinterviewed at Kaplan University in November 2008.

    Interview Details

    This process was very simple initially and comparable to most other companies but once you get hired and you want to move around internally there is a ridiculas interview process. They even verify degrees if you're moving around internally even though they verified the degree before

    Interview Questions
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Easy Interview

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