KeyBank Relationship Manager Interview Questions

Updated Sep 22, 2014
Updated Sep 22, 2014
15 Interview Reviews

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  1.  

    Relationship Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very elementary questions asked during my interview. First step through their hr group which basically describes the position, asked about my salary requirements. Second interview was basically the same except for more basic questions.

    Interview Questions
    No Offer
  2.  

    Relationship Manager Associate Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at KeyBank.

    Interview Details

    1 hour lunch, followed by three 30 minute interviews, and a 1 hour Q&A session

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Relationship Manager Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied through college or university – interviewed at KeyBank in March 2014.

    Interview Details

    There was a phone interview and then you get interviewed by corporate leaders. Asked behavioral questions like:
    How did you handle a difficult customer and what was the outcome?
    How did you handle a disagreement or confrontation and what was the outcome?

     I had an 1:1 interview on campus that went well and was called a few days later to be invited to interview in the final round in Portland, OR.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Licensed Relationship Manager Interview

    Anonymous Interview Candidate in Nyack, NY
    Anonymous Interview Candidate in Nyack, NY
    Application Details

    I applied online. The process took 4+ weeksinterviewed at KeyBank in February 2014.

    Interview Details

    Third Party Contractor calls to provide first interview. Then hiring manager, then district manager. All have to give you the OK. Then background check, drug screening, and licence validations. Once you prove your competence on the interview process and that you had good performance at your previous employer, you go to the negotiating phase. (Which is more of a take it or leave it offer.)

    Interview Questions
    Negotiation Details
    Short and limited. Be ready to say yes or no.
    Accepted Offer
    Positive Experience
    Difficult Interview
  6. 1 person found this helpful  

    Licensed Relationship Manager Interview

    Anonymous Interview Candidate in Denver, CO
    Anonymous Interview Candidate in Denver, CO
    Application Details

    I applied online. The process took 2+ monthsinterviewed at KeyBank.

    Interview Details

    Started with HR contact. That was followed by two interviews. Total on-boarding of job took almost three months. Interviewed with Branch Manager, District Manager and HR Rep first. They asked about how you would bring business to the branch and what methods you would use. Keybank is a proponent of using you Centers of Influence. They would also like to see sales results from your current job. Second interview was with the banks branch managers in training and a District Operations Manager. Past that there is an application, test, and drug testing as all banks have. I have Health, Life and 6 and 63 investment licensing.

    Interview Questions
    • What COI's in the community would you use and why.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  7. 2 people found this helpful  

    Relationship Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    4 interviews

    Interview Questions
    • How soon can you be producing and adding to the bottom line?   Answer Question
    Accepted Offer
  8. 1 person found this helpful  

    Relationship Manager Interview

    Anonymous Interview Candidate in Bellevue, WA
    Anonymous Interview Candidate in Bellevue, WA
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at KeyBank in November 2012.

    Interview Details

    I was invited to a panel interview with 20 other applicants. The panel consisted of 5 KeyBank employees. 3 District Managers, 1 HR, and 1 Regional Manager. Corporate meeting room and very well organized and professional. I was impressed with their structure and professionalism. We all found our assigned seats and small talked amongst overselves (applicants). Suit and Tie necessary! KeyBank interviewers entered room and gave a detailed explanation of the interview process. They would go around the room and ask a behavioral question.... Tell me about a time when.... and often ask for clarity or further details.
    Each applicant was asked 2 questions.
    Then they would call names of applicants to meet in a side room. I didn't perform well and I knew it. They asked me how I thought I did and I was honest and said I didn't feel great about my performance. This was my first panel interview and behavioral interview process, ever.

    Interview Questions
    • Tell me about your time management and follow up process and give an example?   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  9.  

    Relationship Manager Interview

    Anonymous Interview Candidate in Fairbanks, AK
    Anonymous Interview Candidate in Fairbanks, AK
    Application Details

    I applied through an employee referral. The process took 3 weeksinterviewed at KeyBank in June 2011.

    Interview Details

    Interviewed with Retail VP and two local branch managers. Everyone was very nice and personable. The VP would throw some unique questions that I hadn't heard before, so be prepared in that regard. I got the strong sense they genuinely care about what they do and want to hire people that fit their mold. Overall, great experience.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Relationship Manager Interview

    Anonymous Interview Candidate in Boise, ID
    Anonymous Interview Candidate in Boise, ID
    Application Details

    I applied online. The process took 3 daysinterviewed at KeyBank in February 2011.

    Interview Details

    There is an online test that you need to take before hand. This is really important so they know what kind of employee you are going to be.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Licensed Relationship Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 4+ weeksinterviewed at KeyBank in January 2010.

    Interview Details

    There is an electronic assessment. If you don't answer ALL the questions exactly how Keybank wants you to, the HR Recruiting dept. will fail the test. They aren't at all interested in real people. My Branch Manager routinely told potential employees to make sure they answered all the questions in the most "perfect person" way, or they wouldn't be approved by HR to even get an interview. Relationship Managers typically have 2-3 interviews. Tellers routinely had 4+ interviews. Strange that a $10-$12/hr job has more interviews than the higher paid staff.

    Interview Questions
    • I was surprised that most managers don't have any coaching or training on interview skills. They tend to ask questions that are illegal according to the EEOA   Answer Question
    Negotiation Details
    I countered the first offer and accepted the second.
    Accepted Offer
    Neutral Experience
    Average Interview

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