KeyBank
3.1 of 5 345 reviews
www.key.com Cleveland, OH 5000+ Employees

KeyBank Relationship Manager Interview Questions & Reviews

Updated Jul 3, 2014
All Interviews Received Offers

Getting the Interview 

37%
33%
29%

Interview Experience 

81%
9%
9%

Interview Difficulty 

Average Difficulty
13 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Relationship Manager Interview

Relationship Manager
Portland, OR

I applied through college or university - interviewed at KeyBank in March 2014.

Interview Details – There was a phone interview and then you get interviewed by corporate leaders. Asked behavioral questions like:
How did you handle a difficult customer and what was the outcome?
How did you handle a disagreement or confrontation and what was the outcome?

 I had an 1:1 interview on campus that went well and was called a few days later to be invited to interview in the final round in Portland, OR.

Interview Question – What is your greatest weakness?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

No Offer

Neutral Experience

Relationship Manager Interview

Relationship Manager

Interviewed at KeyBank

Interview Details – Very elementary questions asked during my interview. First step through their hr group which basically describes the position, asked about my salary requirements. Second interview was basically the same except for more basic questions.

Interview Question – No difficult questions.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Relationship Manager Associate Interview

Relationship Manager Associate
Portland, OR

I applied through college or university and the process took 3 weeks - interviewed at KeyBank.

Interview Details – 1 hour lunch, followed by three 30 minute interviews, and a 1 hour Q&A session

Interview Question – Have you visited a Key Bank before?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

We want your feedback – Is this interview information helpful to you?  Yes | No
1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Licensed Relationship Manager Interview

Licensed Relationship Manager
Denver, CO

I applied online and the process took 2 months - interviewed at KeyBank.

Interview Details – Started with HR contact. That was followed by two interviews. Total on-boarding of job took almost three months. Interviewed with Branch Manager, District Manager and HR Rep first. They asked about how you would bring business to the branch and what methods you would use. Keybank is a proponent of using you Centers of Influence. They would also like to see sales results from your current job. Second interview was with the banks branch managers in training and a District Operations Manager. Past that there is an application, test, and drug testing as all banks have. I have Health, Life and 6 and 63 investment licensing.

Interview Question – What COI's in the community would you use and why.   View Answer

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Neutral Experience

Relationship Manager Interview

Relationship Manager

Interviewed at KeyBank

Interview Details – 4 interviews

Interview Question – How soon can you be producing and adding to the bottom line?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

No Offer

Positive Experience

Difficult Interview

Relationship Manager Interview

Relationship Manager
Bellevue, WA

I applied through an employee referral and the process took a day - interviewed at KeyBank in November 2012.

Interview Details – I was invited to a panel interview with 20 other applicants. The panel consisted of 5 KeyBank employees. 3 District Managers, 1 HR, and 1 Regional Manager. Corporate meeting room and very well organized and professional. I was impressed with their structure and professionalism. We all found our assigned seats and small talked amongst overselves (applicants). Suit and Tie necessary! KeyBank interviewers entered room and gave a detailed explanation of the interview process. They would go around the room and ask a behavioral question.... Tell me about a time when.... and often ask for clarity or further details.
Each applicant was asked 2 questions.
Then they would call names of applicants to meet in a side room. I didn't perform well and I knew it. They asked me how I thought I did and I was honest and said I didn't feel great about my performance. This was my first panel interview and behavioral interview process, ever.

Interview Question – Tell me about your time management and follow up process and give an example?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Relationship Manager Interview

Relationship Manager
Boise, ID

I applied online and the process took 3 days - interviewed at KeyBank in February 2011.

Interview Details – There is an online test that you need to take before hand. This is really important so they know what kind of employee you are going to be.

Interview Question – How would you develop your COI list?   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Difficult Interview

Relationship Manager Interview

Relationship Manager
Fairbanks, AK

I applied through an employee referral and the process took 3 weeks - interviewed at KeyBank in June 2011.

Interview Details – Interviewed with Retail VP and two local branch managers. Everyone was very nice and personable. The VP would throw some unique questions that I hadn't heard before, so be prepared in that regard. I got the strong sense they genuinely care about what they do and want to hire people that fit their mold. Overall, great experience.

Interview Questions

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Relationship Manager Interview

Relationship Manager
Seattle, WA

The process took 2 weeks - interviewed at KeyBank in October 2009.

Interview Details – Had a phone interview with the local recruiter. After that I met with the branch manager. She quickly advanced me to meet with the Area Manager. After this I was called back a few days later and offered a job. Be prepared to sell an item, sell yourself, and prove that you can profile clients.

Interview Question – Please choose and item and sell it to me to the best of your abilities.   Answer Question

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response

Accepted Offer

Positive Experience

Average Interview

Relationship Manager Interview

Relationship Manager
Portland, OR

I applied through an employee referral and the process took 2 days - interviewed at KeyBank in May 2009.

Interview Details – I had a phone interview and then another panel interview a couple of weeks later. I didn't hear back for a few days and then I received an offer. There were several positions open and they put me where they wanted to, I didn't get much say in which branch I was hired or at which position.

Interview Question – What are your weaknesses?   View Answer

Negotiation Details – Take it or leave it

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed
Interviews for Top Jobs at KeyBank

Worked for KeyBank? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at KeyBank Relationship Manager interview questions and advice. All 13 interview reviews posted anonymously by KeyBank employees and interview candidates.