Kohl's Interview Questions

Updated Apr 23, 2015
830 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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830 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (3)  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    I applied for the jobs on online. Part (2) was the personality test. A few days later I called in for a interview. I was advised they had other applicants and I would hear from the Hiring Manager at a later time. Two days later I was called with a job offer.

    Interview Questions

  2.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Kohl's.

    Interview

    Short interview with the head store manager. Asked what I liked to do for fun. Took a while to get an interview because they lost my application. Luckily, I called the week they were doing interviews and gave me one.

    Interview Questions

  3. Helpful (2)  

    Point of Sale Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    It was a group interview with 3 other people. 2 managers asked the questions. We interviewees each went around and answered every question, even if we didn't have much to add. It helped to try to reword something someone had already said, if that was the case.

    Interview Questions

    • Customer B wants something Customer A has. What do you do?   Answer Question
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  5.  

    Customer Service Advocate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    I applied online and had a phone interview, in the phone interview they told me that there was a hiring fai at a hotel and invited me. Had my interview for about 15 minutes. They called back about 3 days later letting me know I was hired.

    Interview Questions

    Negotiation

    No negotiation.

  6.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    Group interview, have open availability and be at least 18 years of age and you are hired. Try to sit near the back you get to listen to everyone else's answers to their questions first. Don't say you like working with kids even if you do because they will put you in the kids department.

    Interview Questions

  7. Helpful (1)  

    Material Handler Interview

    Anonymous Interview Candidate in San Bernardino, CA
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 daysinterviewed at Kohl's (San Bernardino, CA).

    Interview

    Submit application online.

    Received email the following day showing available shifts and interview dates for that shift (AM vs PM.)

    Interview day consisted of a PowerPoint presentation showing job specs, tour of the distribution floor, and individual interviews.

    After canidates are weeded out, you will proceed with a final background check & on-site saliva drug test.

    Will get orientation (first day) when this process is complete.

    Interview Questions

  8.  

    Freight Associate Interview

    Anonymous Interview Candidate in Federal Way, WA
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Kohl's (Federal Way, WA).

    Interview

    Well, it's been awhile. I applied online through snagajob.com. I can't remember evrry single detail about the interview. But, what I do remember is that it was a group interview. Me and several other peopl took turns answering the interview questions. I made sure to have my resume to stand out. I want to say a week or two later, I got a call being offered the job

    Interview Questions

    • Name a time when you and somebody you worked with on a project were having diffculties. How did you handle it?   1 Answer
  9.  

    LP Supervisor Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Kohl's.

    Interview

    it was long but not difficult. there were no tests, no groups. there were very nice people. very thorough orientation too. not hard at all. typical questions asked

    Interview Questions

  10.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Irving, TX
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Kohl's (Irving, TX) in April 2015.

    Interview

    A group of about a dozen people were put in the break room area for about 5 mins. Then we were all asked to move to, another room by the store manager. He was nice, informed all of us of the need for great people willing to give great customer service. Asked what availability to work is one person at a time. Described what each title meant, advised most people work 26-30 hrs per week for $8.05 per hour. He addressed the group with a few questions and requested our individual response.
    Do you feel the customer is always right and what to do if the customer is unhappy?
    What would you do if you saw an employee stealing and what do you feel the consequences should be.

    Interview Questions

    • How would you handle an unhappy customer?   1 Answer
  11.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Fort Gratiot, MI
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Kohl's (Fort Gratiot, MI) in April 2015.

    Interview

    Was a group interview, they went around the room and asked everyone the same question, was very professional, and a good reflection of the store. The store manager conducted the interview and any nerves decreased relatively quick.

    Interview Questions

    • What is a way to make a customer feel welcome and appreciated in the store?   1 Answer

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