Kohl's Interview Questions

Updated Jul 5, 2015
921 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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921 Candidate Interview Reviews Back to all Interviews

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  1. Helpful (30)  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    I applied for the jobs on online. Part (2) was the personality test. A few days later I called in for a interview. I was advised they had other applicants and I would hear from the Hiring Manager at a later time. Two days later I was called with a job offer.

    Interview Questions

    • Why should we consider you as an associate?   1 Answer
  2. Helpful (2)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Kohl's.

    Interview

    It was very laid back, we all took turns answering the same questions. Sometimes the answers were repeated a few times but that didnt seem to matter to the interviewers. I interviewed on a Monday and got a job offer by phone the next day.

    Interview Questions

    • Tell us about a time you had a conflict and how you handled it?
      Give us two words that describe you.
       
      Answer Question
  3.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Columbus, OH
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Kohl's (Columbus, OH).

    Interview

    I applied online for a different position. I went into the interview and was hired within a day or so. When I went in for training I was then informed I would be working at the customer service desk.... I was not happy that they offered me a job, then switched the position.

    Interview Questions

    • Tell us a time when you had an issue and how did you solve it.   Answer Question
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  5. Helpful (10)  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Kohl's.

    Interview

    I got a call to attend a group interview a week after I applied online. My interview was actually a very pleasant experience! It was SUPPOSED to be a group interview, but I was the only one who showed up! I suppose the idea of a group interview freaked some people out. The manager was thorough, competent, and very nice. After filling out paper work (consent for drug testing and background check, etc.), I got an offer a week later! It was just that simple!

    Interview Questions

    • Describe an instance where you went "above and beyond" for a customer.   Answer Question
    • Why do you want to work at Kohl's versus someplace else?   Answer Question
  6.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Peoria, AZ
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Kohl's (Peoria, AZ).

    Interview

    One on one interview with the manager, felt like a conversation rather than an official interview. The management is really friendly and they're usually really desperate for people. It's best to know somebody who works there as that will speed up the process.

    Interview Questions

    • How do you feel about working in a busy, non-stop environment?   Answer Question
  7.  

    Replenishment Associate Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1+ weekinterviewed at Kohl's (Ann Arbor, MI) in June 2015.

    Interview

    The interview was very simple, it probably took if too much 20 minutes, I wasn't feeling nervous at all because the supervisors are so awesome. I came in 10 minutes earlier, I was called to an office and talked to one of the supervisors, her name was Mary Jane, awesome lady very friendly, she asked me about me, about my past experience with retail stores, my thoughts about what it means to give good customer service, questions about how I responded to difficult situations in the past, she asked me about my availability of course, and I noticed they like to see you open minded to be flexible, and possibly change roles or activities around the store. But in general they seem to be very stable.

    Interview Questions

  8.  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Princeton, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Kohl's (Princeton, NJ) in June 2015.

    Interview

    Called in from an application I did on SnagaJob. Group interview. The hiring manager called the day of to set up the interview and orientation. Thank God I was free at night. There was about 3 other people being interviewed.

    Interview Questions

    • If a customer comes up to you and asks you a question you don't know the answer to, what would you do?   1 Answer
    • Tell me about yourself.   Answer Question
  9.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in West Palm Beach, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Kohl's (West Palm Beach, FL) in June 2015.

    Interview

    Had an group interview with about 9 other people's manger was great was a little scared at first, but everything was great told everyone they would give a call a day or two later and received a call the next day for a second interview

    Interview Questions

    • What is good customer service to you?   1 Answer
  10.  

    Kohls Sales Associate Interview

    Anonymous Interview Candidate in Porterville, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Kohl's (Porterville, CA) in June 2015.

    Interview

    After reading a lot of reviews I thought that it would be a group interview but my interview was one on one. The started like 30 minutes late and made me fill out another application. The interview was pretty basic. They really just want someone who is available a lot. She told me right off the bat that the pay is $9.05 and they only hire part time.She also made me fill some papers after the interview to write down info and 4 references. They never told me that I was hired but I got called in for orientation so I guess I got the job. Also they never called my references.

    Interview Questions

    • How would you handle a rude customer?
      What would you do if you didn't know the answer to a question a customer asked you.
       
      Answer Question
  11.  

    Kohls Sales Associate Interview

    Anonymous Interview Candidate in Strongsville, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Kohl's (Strongsville, OH) in June 2015.

    Interview

    It was very quick and the women I interviewed with was super nice. She asked me a few questions and then I filed out some paper work and then I was finished. I got a call a few days later with a job offer

    Interview Questions

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