Kohl's

  www.kohlscorporation.com
  www.kohlscorporation.com

Kohl's Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
728 Interview Reviews

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Interview Experience

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Getting an Interview

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  1.  

    Seaonal Sales Associate | Part-Time Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's.

    Interview Details

    I received a call from Kohl's about 2 weeks after applying online. They told me to come in for an interview. I thought it was going to be a group interview after reading all the reviews on GlassDoor. However, my interview was 1-on-1. As I walked in, the manager asked for my availability and asked a few questions including: Tell me about your retail experience, What skills should a sales associate possess, and Is it ever acceptable to be late. I was offered the position on the spot.

    Interview Questions
    Negotiation Details
    No negotiations since it was a part-time seasonal job.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's.

    Interview Details

    I applied online and two weeks later they called me for an interview. It was a group interview of 6 and I believe 4 out of 6 were hired. The questions were all pretty basic.. and two days later I received an offer.

    *you must consent to drug test*

    Interview Questions: Do you agree with the statement "the customer is always right?" How do you feel about being late to work and/or is it acceptable? Tell me about a time you worked for a stressful job and what did you do to help? Have you ever had an employee not follow the rules and if so what did you do to stop it? ... i'm not sure what the others were but I know one was like what do you do to keep structure in the workplace.

    Interview Questions
    • no questions were difficult, but I wasn't told it was a group interview so just be prepared   Answer Question
    Negotiation Details
    I requested minimum wage on my app and was offered 5 cents over so that was nice.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Kohl's.

    Interview Details

    About a month process - Got invited for an interview, two weeks later, interview process went great. Got asked to come in for a final interview, which was about two weeks after the first interview. Had to complete an assessment that included behavioral assessment about yourself and some statistic problems. Had a great time at the final interview, which included a case study as a group interview that was pretty easy to solve and had to present it to regional VP and district managers. Had one-on-one interview with the regional VP and one of the district managers and I can not stress enough how nice these ladies were. They were amazing ladies.

    Interview Questions
    • Most difficult part was allowing the other interviewers getting the chance to talk while trying to stand out also.   Answer Question
    Accepted Offer
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  5.  

    Merchandiser Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a weekinterviewed at Kohl's.

    Interview Details

    very general.. not difficult at all.. general questions.. do you like retail.. do you have retailexperiencecan you follow instructions.. can you stand for long periods of time.. is your schedule very flexible.. do you have customer service experience..have you ever solicited credit from a customer..

    Interview Questions
    Negotiation Details
    there was no negatiation
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    POS Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Kohl's.

    Interview Details

    Interview was a big group interview. They were clearly desperate because everybody was hired, even people that did not come dressed up. Very little training, basically put you to work soon after.

    Negotiation Details
    no negation
    Accepted Offer
    Neutral Experience
  7.  

    Sales Associate (Customer Service, MJM, Jewelry, POS) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Kohl's.

    Interview Details

    I applied online and eventually got a call to set up an interview and come in. The interview was extremely easy - tell me about yourself, how do you deal with a difficult customer, etc. After a little while the HR manager told me what was expected in my position and I was immediately given paperwork to fill out and offered the job.

    Interview Questions
    Negotiation Details
    No negotiation - start at minimum wage, reviews every August (no matter when you're hired) to determine a raise
    Accepted Offer
    Easy Interview
  8. 2 people found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's.

    Interview Details

    It is a group interview, so the interviewer asks one question and goes around the room to ask the same question. He does not always choose the same person to ask first, so be prepared to answer first at least once. The questions were relatively easy, mainly based on past experiences and different situations.

    Interview Questions
    • What is great customer service?   Answer Question
    • Describe an overwhelming experience and how you handled it.   Answer Question
    • Describe a time when your supervisor told you something you didn't agree with and what you did about it.   Answer Question
    • Why do you want to work at Kohl's and what are some qualities you think a Sales Associate needs to have?   Answer Question
    • Tell me about yourself.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's in November 2014.

    Interview Details

    Came approx. 10 minutes earlier than scheduled, was on time and I dressed neatly. Was asked to wait outside of interview room then the manager came and escort me inside where other applicants were there and we were told to filled out employment forms prior to the interview. It was a fun, comfortable group interview. The manager was a very nice friendly lady. She asked about 10 questions which we all take turns answering. Nothing too hard, but we were told to answer the questions as different from the others as possible, in our own perspective. After that, we were allow to asked her any question regarding the store and her personal experience. At the end, she talked to each of us privately, and when it was my turn, I was told I got the job. The entire process took an hour.

    Interview Questions
    • Do you think the customer is always right?   View Answer
    • Name one time when you went above and beyond to help someone.   Answer Question
    • Explain a time when you got into a conflict with another co-worker or peers, how did you deal with it?   Answer Question
    • What would you do if a customer asked you a question which you dont know the answer to?   Answer Question
    • What do you think "No Call, No Show" mean?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Springfield, PA
    Anonymous Interview Candidate in Springfield, PA
    Application Details

    I applied online – interviewed at Kohl's in November 2014.

    Interview Details

    Applied online about 2 months before kohl's contacted me for an interview. Set up an interview time, thought it was going to be one on one but it was a group interview with 7 other people. I was the only one dressed professionally, which I thought was odd. The interviewer asked all of us to fill out an availability form, then she checked them and went around the table were we had to talk about our retail experience. 2 of the people had to leave because they weren't over 18, felt bad for them because on the online application it stated that you had to be over 18 to apply so they should have been flagged from the start. After we said our experience the interviewer talked about the next step, basically we had to wait on an email to consent to a background check and whatnot. And that we were all hired if we passed. However I did not think the job would be minimum wage since it was seasonal, and usually seasonal jobs pay somewhat well. So I was disappointed about the rate, and that there would be no overtime whatsoever. The interview process was somewhat quick. As soon as you walked in though you were basically forced to open a kohls charge before you were brought back to the interview room.

    Interview Questions
    Reasons for Declining

    Pay rate too low.

    Declined Offer
    Neutral Experience
    Easy Interview
  11.  

    Human Resources Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at Kohl's in November 2014.

    Interview Details

    I had a phone interview and then went in for a face to face. Meet with three people who are in leadership positions and they completed a group interview. Then I meet with the Human Resources Manager in a different room. The questions were general and easy. They were mostly talking about the job itself. It was an easy interview.

    Interview Questions
    • What will you bring to the table to make it easier for us?   Answer Question
    Negotiation Details
    It was non-negotiable.
    Accepted Offer
    Positive Experience
    Easy Interview

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