Kohl's Sales Associate/Cashier Interview Questions

Updated Apr 14, 2015
Updated Apr 14, 2015
119 Interview Reviews

Interview Experience

Interview Experience

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Sales Associate/Cashier Interview

No Offer
Negative Experience
Difficult Interview
No Offer
Negative Experience
Difficult Interview

Application

I applied online. The process took 2 weeksinterviewed at Kohl's (Florence, SC).

Interview

Online application then received a phone call for an interview which they do not tell you that it is a group interview! They ask simple questions you really have to stand out keep smiling and be confident

Interview Questions

Other Interview Reviews for Kohl's

  1. Helpful (2)  

    Sales Associate/Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at Kohl's.

    Interview

    Applied via Snagajob, was called two days later to schedule for an interview the following week. The interview was a group interview with 3 other people, the questions were very easy. Why do you want to work here, what would you do if you didn't know a customer's question, what's a time where you worked with a difficult person an how did you handle it. I got called back two days later to fill out paperwork regarding my availability and to write more references. The manager said she would call my references and then offer me a position, so now I'm just waiting.

    Interview Questions

    • Why do you want to work at Kohls   1 Answer
  2. Helpful (1)  

    Sales Associate/Cashier Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    I applied online and got called the same day to schedule an interview. I scheduled an interview for the following Thursday. It was a group interview (all college students, me being the only one with no work experience) with a manager leading the interview and another taking notes on our responses. Overall the interview was fairly easy. The interviewer asked simple questions and it went well. Now I'm just waiting to hear if I got the job.

    Interview Questions

    • Describe a time you had to deal with a difficult customer   Answer Question
  3.  

    Sales Associate/Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Kohl's.

    Interview

    I applied Nov 10th 2014 and was called to set up an interview two days later. Although it was a seasonal position this interview was surprisingly solo and not group. It was probably the easiest interview I've ever been to.
    Also, to my surprise it was only one interview.

    Interview Questions

    • Tell me about yourself?
      Previous experience?
      Am I comfortable offering credit
       
      Answer Question
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  5.  

    Sales Associate/Cashier Interview

    Accepted Offer
    Easy Interview
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Kohl's (Atlanta, GA) in November 2014.

    Interview

    The interview was very easy, relaxed and mostly about you. What you like to do, school and stuff like that. I.applied on a Saturday and got called that.Monday. Unfortunately, the management at Khols is very.rude. They show lots of favoritism and talk about you bad. especially if you are of color.

    Interview Questions

    • What would you do with an angry customer   1 Answer

    Negotiation

    not worth it.

  6. Helpful (1)  

    Sales Associate/Cashier Interview

    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Kohl's in October 2014.

    Interview

    Filled out the online application and received a call for a group interview a month later. The group interview was with a store manager and there were four other applicants being interviewed as well. The questions were easy and simple basically about current employment, what your availability was, and if you could particularly work weekends and holidays. It's a little over a week later and I still haven't heard back.

  7.  

    Sales Associate/Cashier Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 daysinterviewed at Kohl's (Beaumont, CA) in October 2014.

    Interview

    I applied online through Snagajob and the hiring manager reached out to me 2 days later which took me out of surprise because usually I'm the one reaching out to companies I apply to. She called me Tuesday morning, left a message because I was out. I called her the next morning and I was scheduled an interview for Thursday 3pm (I had two time options). I spent the whole day researching all I could about kohls and the interview process.

    I arrived super early (almost an hour early!) and as a result I got to meet the hiring manager. I think that worked to my advantage. She was super nice and told me I could look around the store while the others arrived. From reading the interview processes on here, I knew this was going to be a group interview. After some time when I was sure others had arrived I headed back to the employees room. Sure enough there was 3 other people. We sat around a table. There ended up being a total of 8 of us. Two of the managers including the hiring manager interviewed us.

    I was fully prepared because from the questions on here. Thanks Glassdoor! Now because we sat around the table, they went around the table and each gave our own responses. Because I was the second person I was still able to give my own responses whereas the others behind me had similar answers or would say "I agree with what she said" or "like she said" That is one disadvantage about group interviews is being able to come up with your own responses. Regardless all but 2 got the job. One of them being a girl with a full sleeved tattoo and several piercings on her face. She also wore a sleeveless shirt. com'on common sense girl! After they asked us questions, the two managers left the room to "look" over our applications. They don't tell you directly you didn't get the job. For those they intend on hiring they say something like "your application was incomplete. Stay behind to complete them" After the 2 that didn't get hired left the room, they told us they wanted to hire us. They had us sign the background form and availability and told us they would call us in a week to start our orientation. One thing I really liked was the managers made us feel welcomed.

    Interview Questions

    • 1) Tell us a bit about yourself.
      2) Tell us about a time you went up and beyond a customer?
      3) Is the customer always right? (Note: you're supposed to say they're always right)
       
      Answer Question

    Negotiation

    9.05 and since this is a seasonal position, no negotiation is allowed.

  8.  

    Sales Associate/Cashier Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 6 daysinterviewed at Kohl's (Fuquay-Varina, NC) in October 2014.

    Interview

    We had a group interview and group orientation.
    I was hired for holiday help in November.
    It was a two month holiday position.
    After the two months were up, they kept a few employees.
    The next group of employees were not in a group interview - they were individual.

    Interview Questions

    • Explain a time in a previous job where you went above and beyond for a customer.   Answer Question
  9.  

    Sales Associate/Cashier Interview

    Accepted Offer
    Easy Interview
    Accepted Offer
    Easy Interview

    Application

    I applied in-person – interviewed at Kohl's (Medford, OR) in September 2014.

    Interview

    They do group interviews and a lot of times hire you and have you fill out paperwork pending on your background coming back clean. They will hire anyone for part time work as long as you have good availability.

    Interview Questions

    • Have you ever worked retail before?   Answer Question
    • Do you like working with people?   Answer Question
    • Do you understand that Black Friday, Christmas Eve, and the day after Christmas are mandatory work days?   Answer Question

    Negotiation

    No negotiations

  10. Helpful (1)  

    Sales Associate/Cashier Interview

    Declined Offer
    Negative Experience
    Easy Interview
    Declined Offer
    Negative Experience
    Easy Interview

    Interview

    Group Interview. It was very general questions which produced very general answers. Wasn't areas where you could stand out in the interview. Pay is non negotiable at 7.45 an hour. I thought that the interview was not a big hit because you couldn't get to know the person nor show the manager what you could bring to the table.

    Interview Questions

    • The questions were general such as: when was a time you went above and beyond for a customer or when was a time when you had a difficult customer and how did you handle it. The questions didn't really get to be tailored to a specific person so they just kept it general.   1 Answer

    Reasons for Declining

    the pay rate was ridiculously low from what I was asking and was told that it wouldn't be an issue to meet my requirements.

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