Kohl's Sales Cashier Interview Questions & Reviews

Interview Details – I was called for an interview within a day, and I did my interview within 10 minutes. It was a series of basic questions, and added to the very situational questions they've asked. Namely, what experience I've had and the times I've had to go beyond the line of duty.

Interview Details – It was fairly easy. I showed up early, dressed nicely, and they hired me.

Interview Details – After completing the online application I learned two days later I missed a phone call to set up an interview. The next day I contacted the store and I managed to get penciled in about 2 weeks later due to the fact I was only able to visit my hometown (where the store is located) a certain time between my college schedule.
The day of the interview, I came in 10 minutes early and felt prepares. Unfortunately, the person that I talked to could not come to the store and interview me at that time, and I wasn't sure if I could reschedule again. Luckily for me, he was able to let his assistant give me the interview instead and it went pretty smoothly.
However, it took almost a month before the interviewer mailed me whether or not I would get a position there.

Interview Details – Applied in store with the HR person, had an interview and then got the job on the spot

Negotiation Details – none

Interview Details – I got a call about two weeks after applying online. They told me to come in and only had certain dates they were interviewing and certain times. Ended up being a group interview with about 4 other people. He asked us all the same questions, and we went in line basically and ordered them. It took about 2 hours for the interview. I am not a big fan of group interviews and I also wasn't told it was going to be one, so I wasn't exactly excited for it.

Reason for Declining – I did not apply for Cashier, I applied to work on the sales floor, but instead they offered me a cashier job. They start everyone out at minimum wage. I have three years of experience as a cashier, and I should be getting paid more than that.

Interview Details – It was a group interview for the holiday season. There were about 8 of us in the back room aroudn a table. One manager presented. They talked about the general expectations . They asked each person what hours they would be available to work. The manager talked about how to curb shop lifting

Negotiation Details – There was no negotiation.

Interview Details – Applied online at snagajob.com and within a few days was called for a interview. It was a group interview with about 10-12 of us. We sat in a circle and one of the managers and the secretary asked us about six questions and we went around the circle one by one answering the questions. Some of the questions included:
1. Tell me your name.
A: Give your name and a very brief history of work experience/ why Kohl's interest you/ at least one strength you have that relates to the job (ex: I enjoy giving customers a rewarding shopping experience or I love solving a customers, or persons, problem so they are completely satisfied). Make sure to keep the answer brief though.
2. Tell me about a time you went above and beyond for a customer.
A: I did not have experience in retail (first job) but I did explain how I went above and beyond for the people I volunteered for. Not having experience is alright as long as you give compelling answers that relate to the job.
3. What does good team work mean?
A: Explain the positive attributes that make a good team (great communication, positive attitudes, willing to work with one another to accomplish a common goal for the customer, building one another up).
4. What if you had to help a customer but they were out of your department?
A: Explain that you would do the best you could, however, you may need to consult someone from the department to help. Make sure you say that you would do whatever necessary to make the customer extremely satisfied (extremely satisfied is their tagline so they would probably love it if you mentioned that).

The interview was around twenty minutes and we were informed that they would call us within the next few hours to see if they wanted us for a second interview. I was called back soon and came for a second interview. I met with the head manager and the manager that was there for the first interview. I was asked four questions, one of the questions included:
1. How do you feel selling a Kohl's credit card?
A: My answer was that I loved giving customers something would add value to their lives. Explain why you think the card is beneficial to customers and that you are determined to sell that card (Tip: If hired, your job *is* to sell the Kohl's card and collect emails, they do value customer service but selling the card and emails is extremely important).
Note: This was not so much an interview as it was me being told more information about the company and being told you are hired. I would make sure to do research on the company, the card and good answers to interview questions, though I worked the holiday season and they almost hired anyone really good interview answers make you stand out and become an instant hit among the managers.

Negotiation Details – There was not a negotiation phase, I was told how much I was going to get paid and accepted.

Interview Details – Very easy and relaxed. Very common questions, nothing difficult.

Interview Details – I applied online, recieve a phone call. Went in for a group interview (4 other people were present). The interviewer would ask a question, then we would go around the table and give our answers.

Negotiation Details – No negotiation, I was told what I would be paid.