Kohl's

  www.kohlscorporation.com
  www.kohlscorporation.com

Kohl's Sales Floor Associate Interview Questions

Updated Dec 7, 2014
Updated Dec 7, 2014
22 Interview Reviews

Interview Experience

Interview Experience

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22 Candidate Interview Reviews Back to all interviews

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Sales Floor Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied in-person. The process took 3 daysinterviewed at Kohl's.

Interview Details

I went on my interview literally the day after I handed in my application and was in and out in 10 minutes. The questions were very simple and mainly consisted on where i'd like to work within the store - an indicator that I had already gotten the job regardless of the questions.

Interview Questions
  • The most difficult question asked was what would I do in the situation of not having an item that a customer was looking for.   Answer Question
No Offer
Easy Interview

Other Interview Reviews for Kohl's

  1. 2 people found this helpful  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It was a group interview, asked about four questions and one of them was 'who is your idol.' It was easy, I felt confident. She called me by my name the whole time.

    I left after being the first one called back. She said she would contact me. I waited a week, nothing yet. So I called them. Turns out they told me if they didn't let me stay, I wasn't hired, but they'd 'keep me on file.'

    What a bunch of bull, right?

    Interview Questions
    No Offer
    Negative Experience
  2.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at Kohl's in August 2014.

    Interview Details

    The interview process was terrible. It is in group format and they ask you customer service scenario questions. Didn't like it at all. This company needs to reconsider their interviewing format. They also expect you to work different departments as well as register. Very understaffed. Not a good experience

    Interview Questions
    • Customer service scenario questions. Wanted everyone to "jump in" to the conversation to answer interview questions   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Kohl's.

    Interview Details

    I submitted an online resume and was called for an interview within a few days. It was a group interview. It began with us filling out applications even though we had already filled them out online. Then the interviewer went around asking each of the 4 applicants typical interview questions.

    Interview Questions
    • What would your last employer say is your greatest strength and your greatest weakness?   Answer Question
    No Offer
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  5.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Wappingers Falls, NY
    Anonymous Interview Candidate in Wappingers Falls, NY
    Application Details

    I applied online. The process took 3 daysinterviewed at Kohl's in July 2014.

    Interview Details

    I applied online and they called me a day later. The interview was a group interview. There was myself and 5 other candidates. None of them were dressed in business casual like i was which was very off-putting. One man was wearing crocks with socks. If anything the other candidates were what made the interview so horrible. None of them were prepared, none dressed appropriately, none of them answered the interviewers questions very well, a lot of them would say "I agree with her" (NEVER say that, you need to make yourself seem unique even if you do agree try to put a twist on your answer). All in all, the interview was a disaster and was a terrible experience. I tried to go in with a positive attitude but really Kohl's is just lazy for not interviewing individually. I am currently working two job and was just hoping to swap one of my current ones with Kohl's. My availability was not very good and that ended up being why i didn't get the job. My advice would be to stand out the best that you can. Wear something fashion-forward, not something plain and unmemorable. Also, answer every question as honestly as possible, if you do get the job and that type of situation comes up in the interview it does not look so great for you. Plus most of the time the interviewer can tell if you are trying to make something up.Practice answering your interview questions either by yourself or have someone ask you them and try to answer them on the fly. Yesterday i got a job offer for a supervisor position with another company so i am not too upset about this interview not going well. So if you don't get the job don't be discouraged! Something will come. Good luck everyone!

    Interview Questions
    • None, all were very basic interview questions. Literally google "basic interview questions" and those are what were asked. Such as "name a difficult situation and how you dealt with it.", "name a time you got frustrated." "name a time you had a conflict at work with either a fellow employee or a customer". "what would you do if you caught a fellow employee stealing?" and so on. Very basic.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  6.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Kohl's in June 2014.

    Interview Details

    I got a voicemail from Kohl's the day after I applied online, called back as soon as I could, and of course the hiring manager wasn't working at that time. 2 days and 4 calls later and I finally got ahold of her and set up my interview. I'd been researching Kohl's interview questions on glassdoor and expected a group interview. I felt prepared to ace it. I got to the store 20 minutes early, expecting to fill out paperwork like many other applicants had mentioned. There was no paperwork. I stood around for 50 minutes waiting for my interviewer, but it was okay because I really wanted the job. Finally, my interviewer got me and brought me back to her office. I'm pretty sure I nailed every question because I recognized them all from glassdoor and had time to study them! At the end of the interview, she pulled out some paperwork and handed me a pen and asked me which department I preferred to work in, to which I responded "wherever you see fit for me." She suggested juniors and intimates. Then she said, "You're 17, right?" I can't believe I went through that whole process without realizing you have to be 17 to work at Kohl's. I'm 16 and a half. So, to make it clear for my fellow young applicants, you have to be 17 to work at Kohl's. My interviewer was confused as to how I even got through the application process, considering I honestly answered I was 16. Weird. At least I know I would have had a good chance of being hired had I been 17.

    Interview Questions
    • What was something nice you did for someone else without being asked, be it in the workplace or in your personal life?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  7.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 daysinterviewed at Kohl's in May 2014.

    Interview Details

    Initial communication involved going to the customer service counter and asking for the person who had contacted me initially. I found it strange that the person who contacted me wouldn't be interviewing me. So, I was given directions to the break area, where I sat down with a few other interviewees. About 30 minutes later, I was interviewed by one of the managers. Very standard questions for a retail environment. It seems that unless you already have retail experience, none of the questions would apply to you, so I would suggest for those who have never worked retail, to prepare alternative answers for questions about customer service and the like. The next day, I went in for a second interview in the same location. This time, I overheard employees grumbling about work. I was interviewed by a different manager who asked many of the same questions, and was creating a tally sheet while discussing them with me. She seemed distracted during the interview.

    Interview Questions
    • Questions range from how to deal with angry customers to express a time when you've enhanced the customer's experience.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  8.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Kohl's.

    Interview Details

    Got a call for a group interview - I arrived early, and they told me to wander around the store while waiting for the other candidates. Four other people showed up, and we were led to the back room. We sat around a table, and the two interviewers asked each of us the same question (with a different person answering first every time) - a total of maybe 6-8 questions. Then we filled out some lengthy paperwork, and they explained about the company and asked if we had any questions.

    Interview Questions
    • Fairly standard questions. "What's something you disliked about your previous job?"   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Hi-Nella, NJ
    Anonymous Interview Candidate in Hi-Nella, NJ
    Application Details

    I applied online. The process took 2 daysinterviewed at Kohl's in June 2012.

    Interview Details

    They took a group of us into the back room, where they went around asking the same questions to everyone. It was a tedious process where they asked basic boring questions like describe a great work environment.

    Interview Questions
    • Explain a time where you had to do something you didn't want to do? or something along those lines.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Sales Floor Associate Interview

    Anonymous Interview Candidate in Fresno, CA
    Anonymous Interview Candidate in Fresno, CA
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Kohl's in June 2012.

    Interview Details

    Applied in person, received a phone call asking for an interview a week later. It was a group interview, one of 5 they were conducting that day. There were around 7 people in my group, and 3 didn't show up.

    Interview Questions
    No Offer
    Average Interview

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