Kohl's

  www.kohlscorporation.com
  www.kohlscorporation.com

Kohl's Seasonal Sales Associate Interview Questions

Updated Nov 14, 2014
Updated Nov 14, 2014
27 Interview Reviews

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Seasonal Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at Kohl's.

Interview Details

I applied online and two weeks later they called me for an interview. It was a group interview of 6 and I believe 4 out of 6 were hired. The questions were all pretty basic.. and two days later I received an offer.

*you must consent to drug test*

Interview Questions: Do you agree with the statement "the customer is always right?" How do you feel about being late to work and/or is it acceptable? Tell me about a time you worked for a stressful job and what did you do to help? Have you ever had an employee not follow the rules and if so what did you do to stop it? ... i'm not sure what the others were but I know one was like what do you do to keep structure in the workplace.

Interview Questions
  • no questions were difficult, but I wasn't told it was a group interview so just be prepared   Answer Question
Negotiation Details
I requested minimum wage on my app and was offered 5 cents over so that was nice.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Kohl's

  1. 2 people found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's.

    Interview Details

    It is a group interview, so the interviewer asks one question and goes around the room to ask the same question. He does not always choose the same person to ask first, so be prepared to answer first at least once. The questions were relatively easy, mainly based on past experiences and different situations.

    Interview Questions
    • What is great customer service?   Answer Question
    • Describe an overwhelming experience and how you handled it.   Answer Question
    • Describe a time when your supervisor told you something you didn't agree with and what you did about it.   Answer Question
    • Why do you want to work at Kohl's and what are some qualities you think a Sales Associate needs to have?   Answer Question
    • Tell me about yourself.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Springfield, PA
    Anonymous Interview Candidate in Springfield, PA
    Application Details

    I applied online – interviewed at Kohl's in November 2014.

    Interview Details

    Applied online about 2 months before kohl's contacted me for an interview. Set up an interview time, thought it was going to be one on one but it was a group interview with 7 other people. I was the only one dressed professionally, which I thought was odd. The interviewer asked all of us to fill out an availability form, then she checked them and went around the table were we had to talk about our retail experience. 2 of the people had to leave because they weren't over 18, felt bad for them because on the online application it stated that you had to be over 18 to apply so they should have been flagged from the start. After we said our experience the interviewer talked about the next step, basically we had to wait on an email to consent to a background check and whatnot. And that we were all hired if we passed. However I did not think the job would be minimum wage since it was seasonal, and usually seasonal jobs pay somewhat well. So I was disappointed about the rate, and that there would be no overtime whatsoever. The interview process was somewhat quick. As soon as you walked in though you were basically forced to open a kohls charge before you were brought back to the interview room.

    Interview Questions
    Reasons for Declining

    Pay rate too low.

    Declined Offer
    Neutral Experience
    Easy Interview
  3.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Dover, DE
    Anonymous Interview Candidate in Dover, DE
    Application Details

    I applied online. The process took 4 weeksinterviewed at Kohl's in November 2014.

    Interview Details

    I applied Online. Then I called about several different times leaving a message for their Manager (my name, and contact number). About a month after applying HR called to schedule an interview. I wasn't sure if the interview was open or closed until I got there. The Interview was Open. We had two managers sit in one being the store and another being one of the assistant mangers who worked customer service. I was in a group of about 7 other people. Before the interview began they gave us information about their hiring process( they would email us the job offer with several forms attached for us to fill out, also are pay grade and if we were hired how our hours would be). Each manger asked a question and then called on each party to answer it. The questions were along the lines of what is your past experience, why do you want this job, name a time when...etc?. This was easy because it allowed me to expand on someone else's answer and compare it to my own before answering. After the interview immediately I got the E-mail. Within a week they scheduled me for orientation.

    Interview Questions
    • If you catch an employee stealing from the store what should you do and what should be the consequences?   View Answer
    Negotiation Details
    No Negotiation. Everything was as stated.
    Accepted Offer
    Positive Experience
    Average Interview
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  5. 2 people found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Puyallup, WA
    Anonymous Interview Candidate in Puyallup, WA
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Kohl's in October 2014.

    Interview Details

    This is my first job so I was quite nervous (i'M MAKING THIS REALLY DETAILED JUST IN CASE SOMEONE WANTS TO APPLY). I applied Oct. 1st but didn't get a call around the 23rd. Tbh I honestly forgot about Kohl's since I was applying at every store practically everyday. The interview was on Saturday the 25th. I came in the store to customer service and the woman there was so friendly. Apparently the guy that was interviewing me was a nice person so she kept laughing at me because I was so nervous and told me not to worry. When I went to the back room he had me fill out some papers which I thought was weird (At every other interview I went they never had me fill out papers) but I learned soon enough that that was for my background check and a list of things that goes on in the store and if I'm willing to do any of those things. When I was done filling out forms he came and sat down so we could start the interview. He started off by telling me how long he's been in retail and how long he's been at Kohl's. Then proceeded with the questions about myself. Out of all the interviews I've done with other companies (such as Dairy Queen, Subway, Target etc.) this was the easiest interview. He made some jokes so I wouldn't feel uncomfortable and it worked lol. At the end when he asked if there were any questions I had I started freaking out lol he actually answered all the questions I was planning on asking him during the interview so I just said no and he laughed and said it's okay. Questions that he asked will be down under along with the answer I gave. At the end of the interview he told me that I shouldn't worry cause he thought the interview went great and that someone would call me when my background check is finished. They called two days later saying that I passed and that orientation for new employees is the 2nd of Nov.

    Interview Questions
    • Tell me about yourself   View Answer
    • Why do I want to work for Kohl's   View Answer
    • Name a time when someone frustrated you   View Answer
    • Do I have any problems with asking customers if they would like to sign up for a Kohl's charge card   View Answer
    • Name a time when you went above and beyond for someone   View Answer
    Negotiation Details
    He asked what would I like my pay to be and I just said minimum wage. I thought I have no right to negotiate since it would be my first job and minimum wage here in Washington is 9.32 so i absolutely had no problem lol
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 2 people found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Fairview Heights, IL
    Anonymous Interview Candidate in Fairview Heights, IL
    Application Details

    I applied online – interviewed at Kohl's in October 2014.

    Interview Details

    I applied for the position on a Monday evening and on Tuesday afternoon they called to schedule an interview. The interview was very relaxed the hiring manager was friendly and straight forward. Their company is very customer service oriented so that was the main focus of my responses

    I interviewed on Thursday the next Friday they called to offer employment. All in all good experience so far. I have orientation next week.

    Interview Questions
    • How do you define customer service? Why do you want to work here?   Answer Question
    Negotiation Details
    Orientation on Thursday
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeksinterviewed at Kohl's in October 2014.

    Interview Details

    I originally saw that a Kohl's nearby was hiring on snagajob. I submitted an application through the website, and was contacted about 2 days after the submission to set up a time to come in for a group interview. It was scheduled about a week after the Kohl's employer called me. That day, I came in and was directed to the customer service portion of the store. There I stood with about 5 other interviewees, waiting until the appointed group interview time. When the time came, a woman came out to direct us into a separate room that had a packet (application, consent to background check, consent to drug test) and a pen for each of us to fill out. We were told to fill everything out, and that she would check in a bit later. After time passed, and everyone filled and turned the information in to her, the hiring manager came in shortly after with the same women from earlier and the interview began. It started off with the two of them telling their story through the retail industry, basically what they were looking for in employees, and they emphasized that Kohl's is a company that is team oriented, and practices efficient customer service. The hiring manger would ask questions, and we would answer in any order we pleased. The woman from earlier would score your answer (I assume), while you answered. After the questions were over, the two left the room to discuss how the interview went, so we all sat in silence waiting until they returned. Once they did, they pulled one of the interviewees out to ask about availability, and returned into the room with the rest of us and closed the door. He then said that we all were "moving onto the next phase", and he then pulled each of us out (except for me) to talk about availability. The woman actually spoke to me about my availability, and we ended up tweaking a few days. The hiring manager told us we'd be contacted in about a week (via phone-call or email) after our background checks process to offer us a job. Overall, the interview was very casual and not as nerve-wracking as I expected. The hiring manager did his best to make us feel relaxed, since none of us had experienced a group interview before. The two of them were very friendly. Basically, if you stayed until the very end of the interview, you more than likely got the job.

    Interview Questions
    • Name a time where you arrived late to an appointment, and how did you deal with that situation.   View Answer
    Negotiation Details
    No negotiation, but it's a few cents more than minimum wage in my state. I was told the wage during the job offer via phone call.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Laurel, MD
    Anonymous Interview Candidate in Laurel, MD
    Application Details

    The process took 3 daysinterviewed at Kohl's in October 2014.

    Interview Details

    Group interview and if that goes well you receive an offer letter a couple of days later. Interview isn't hard at all. Store manager did most of the talking but it was a real laid back interview.

    Interview Questions
    Negotiation Details
    Negotiation possible
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Whitehall, PA
    Anonymous Interview Candidate in Whitehall, PA
    Application Details

    I applied online. The process took 2 weeksinterviewed at Kohl's in October 2014.

    Interview Details

    I applied for two different stores. Gtoup interviews for both. The store at Whitehall, PA took the interview seriously while the other one in Easton, PA not so much. At the Whitehall store, we were asked to fill out the paperworks first, two people interviewed the group, asked questions one by one and gave enough time for everyone to answer and listened carefully. The whole process took about one and an half hour. In the Easton store, the manager interviewed the group himself and picked about 5 questions to ask and allowed each person to answer it within one or two sentences. We were asked to fill out the paperworks after the interview by someone else. The whole process took about 30 minutes. For the backgroud check, two of four references provided were called the next day after the interview. Was called a week after the interveiw for job offer.

    Interview Questions
    • Have you ever had conflicts with others and how did you handle it?   Answer Question
    Negotiation Details
    no negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Kohl's.

    Interview Details

    I applied online and got a call an hour later for a group interview the next day. there were 4 other girls and it was very simple basic questions and lasted about 30 minutes.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview

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