L'Oréal Interview Questions & Reviews
Getting an Interview
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Global Marketing Interview (Neutral Experience)
I applied through an employee referral and interviewed at L'Oréal.
Interview Details – standard email and phone call process. went in to interview at 5th ave location with head of department. was asked about my goals, and familiarity with market analysis. was asked about specific products.
Interview Question – specific product analysis of certain L'Oreal items Answer Question
Negotiation Details – email contract and salary negotiation
Very Difficult Interview
Marketing Intern Interview (Positive Experience; Very Difficult Interview)
Interviewed at L'Oréal
Interview Details – Applied through university and 2 weeks later set up a brief phone screen with HR. From there, I was invited to come to the Taste of L'oreal weekend. The weekend included a full day where you work with a team on a "problem" as observers take notes. There was also a 2-on-1 interview where they as questions similar to the HR phone screen as well as more in-depth questions. Difficult interview because of the nerve-wrecking process. Taste of L'oreal is weekend-long interview, the interviewers were really nice, but it got pretty stressful at times.
Interview Question – During 2-on-1, they asked questions about how you would go about marketing a certain product to a specific population. Answer Question
Creative Services Coordinator Interview (Positive Experience; Average Interview)
I applied through a staffing agency and the process took a day - interviewed at L'Oréal.
Interview Details – Interviewed on a Friday evening, hired by Monday morning. Spoke directly to the Vice President of Creative Services, DMI aka the creative director, and she wanted to know my employment history. I was working directly under her and thought she was cool and very talented, so I was excited. But when the job begun I realized why the previous girl had quit. Nok was extremely disorganized and provided little training. It was difficult.
Negotiation Details – My agency handled the specifics. 24/7 Talent.
Color Educator Interview (Positive Experience; Easy Interview)
I interviewed at L'Oréal in August 2010.
Interview Details – I had to pay my own way to interview for the position, which was expensive. You have to preform in front of management a sample of a color class.
Interview Question – What makes you a better colorist than the others out there? Answer Question
Negotiation Details – Not much negotiation. They tell you what they pay, you accept or you don't.
Business Development Interview (Positive Experience; Difficult Interview)
I applied through a recruiter and interviewed at L'Oréal.
Interview Details – Long, very thorough interview process. Standard interview questions. Ask in depth about what the perspective employee is passionate about - want employees who are passionate.
Interview Question – Many open ended questions but nothing out of the ordinary. Answer Question
Negotiation Details – Yes, you can negotiate on salary.
Planner Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 1+ week - interviewed at L'Oréal.
Interview Details – I received a call from HR about my resume. I applied for another position but they thought I was a fit for a position they had available. HR explained the position and asked me a few questions about my degrees, experience, etc. Not in much detail.
Offered to schedule a phone interview for the next day for about 30 mins. Again I was asked about my experience, education, why I wanted to leave my current position, why am I interested in the position, etc.
From there scheduled a panel interview for the next week. It consisted of 3 parts: Presentation about myself (resume and a project that I completed at work/ school), a panel interview and then a case study (about on the job work which is done by someone in the dept you would be working in).
Arrive about 25 mins early
ASK QUESTIONS! Make sure to take notes while they are answering your questions
Interview Question – What do I consider a failure? What has been the most difficult person to work with and how did I handle it? Answer Question
Negotiation Details – Happy with what they offered, didn't negotiate.
Very Easy Interview
Marketing Manager Interview (Positive Experience; Very Easy Interview)
I applied in-person and the process took 3 weeks - interviewed at L'Oréal in June 2009.
Interview Details – Had initially interviewed for this position when it was not a full time but a freelance position at the company. Was not ready to make that leap at the time. When it was reposted as a full time option I called my HR contact and said I was interested. Was called in to meet with direct supervisor and then her boss. Very positive and fun interview process. Really enjoyed everyone. People were VERY upfront about the culture and its challenges. But for the right person it is a stellar opportunity
Interview Question – Why are you leaving your position in a recession? View Answer
Negotiation Details – Still in the phase
Supply Chain Interview (Positive Experience; Average Interview)
I applied through college or university and the process took 4+ weeks - interviewed at L'Oréal in December 2012.
Interview Details – Assesment center for production and supply chain roles. (No dress code but everyone wears suits and dresses generally)
Between 20 to 25 people were participating.
There were 3 stages for the assesment center, the first one was a common writen test, including small technical questions like a short MRP (for the supply chain role), the second was a group activity describing products and images gathered on a table and the third was to form three different groups of people, one group for the prodution team, one for the marketing team and one for the management team to begin a roleplay activity where each group had to defend their own stances (The marketing team had to convince the management team they would sell many products, the production team had to agree with marketing on a solution and the management team had to analyse the situation and arrive to an agreement) then a situation was presented (the situation presented to us was to convince management that a new product would sell thousands of units and the production team had a problem with their main line)
Finally, a personal feedback was given and two people were chosen for further interviews (2 interviews after that which questions about the motivation and previous experiences)
By the way, the assesment center is generally in another city than Paris but L'Oréal takes care of all the expenses
Interview Question – Technical question about supply chain in my last interview with who would have been my responsible, the question was about a problem regarding stocks, and how to know where stocks where in a supply chain ine at a given time if no information could be obtained from the main warehouse and the subsidiaries. View Answer
Negotiation Details – Very direct, I was presented with a contract, and between many other enterprises in Paris, L'Oréal is one of the most interesting ones in terms of salary and benefits (including 50% off transportation title, reductions on the cafeteria and the restaurant, free acces to the gym and doctors, free vans parting from specific spots in Paris.)
Interviews for Top Jobs at L'Oréal