Liberty Mutual Insurance

  www.libertymutualgroup.com
  www.libertymutualgroup.com

Liberty Mutual Insurance Interview Questions

Updated Nov 29, 2014
Updated Nov 29, 2014
322 Interview Reviews

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  1.  

    Insurance Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    There was an online assessment and phone screen. The online assessment took about forty-five minutes to complete. After the assessment and application was completed, I received a phone call from the talent acquisition manager. The phone interview was unprofessional and unclear. She asked a few questions and did not indicate this was the formal interview. I was unimpressed after the interview.

    Interview Questions
    • Why are you interested in another opening we have?   View Answer
    No Offer
  2. 3 people found this helpful  

    Commercial Insurance Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Contacted for phone screening, went really well. No interview yet. Been 3 weeks. Not holding my breath for a call. Recruiter estimated the whole process can take as little as one week.

    Interview Questions
    No Offer
  3.  

    Actuarial Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Liberty Mutual Insurance.

    Interview Details

    Relatively straightforward process, went through my school, sat down with recruiter on campus to talk about the position. Asked about my classes related to the job, any previous experiences I'd had, interested in the analytical work i did the summer before with Excel.

    Interview Questions
    • They were very interested in analytical software and previous experience with that.   Answer Question
    No Offer
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  5. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online with a referral. Got an email to schedule a phone interview. Was told it would be 45-mins to and hour but only lasted about 15 minutes. It felt the recruiter was trying to sell me on the job more than I was trying to sell her on me. Very basic questions about my background, no curve balls. She said she'll set up me with an area manager for an in person interview.

    In person interview was supposed to be long but only lasted 20 minutes (I may have bombed it) the manager was reading generic questions from a form and writing down my answers as I spoke. An example of the a questions was "What was a time you had to resolve a problem with a customer?, What were the action steps you took to overcome this problem? What was the outcome?" It was a very "worksheet format"'interview

    Interview Questions
    • She asked if I had any questions for her and seemed disappointed I didn't.   Answer Question
    No Offer
  6. 1 person found this helpful  

    Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at Liberty Mutual Insurance in November 2014.

    Interview Details

    The normal procedure is: online screening by recruiter including personality assessment, initial interview, follow-up interview. I met a recruiter at a job fair and received a 1st. interview about two weeks later by the hiring manager before my online assessment was completed.

    The interview questions were not difficult, mostly scenario questions like "Tell me how you would go about finding new sales prospects" or "Explain how you handled a situation where there was a communication break-down with a customer".

    The job entails spending about 60% of the time prospecting, which entails cold calling and making online presentations to existing Affinity Group customers. In the first year of sales, the goal is to obtain as many referral sources as possible (ie, loan officers, realtors, etc...). The prospecting goal is to hit 15 quotes per week and writing 200-300 new policies per year. Evening work (2-3 nights per week) is required to follow-up with leads made during the day.

    Liberty Mutual starts new reps. out in training first with a base salary and as commissions are made the base salary is reduced until compensation is 100% commission. First year goal is 60-70k and it was suggested even someone making 50k could be fired their first year. Renewal policies are paid a residual.

    Even though I did not receive further consideration, Liberty Mutual staff were very professional and interested in finding the right person for the position.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7.  

    Claims Specialist Interview

    Anonymous Interview Candidate in Hingham, MA
    Anonymous Interview Candidate in Hingham, MA
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Liberty Mutual Insurance.

    Interview Details

    Phone screen with rep from Florida hiring for a position in Ma. Behavioral a questions and review of work history and experience. Recvd a call for interview a week later. Keep in mind I was a previous employee. I had a 2 -hr interview with 4 managers . all behavioral questions. A week later I saw on liberty mutuals hr profile my app was withdrawn. I called the recruiter to ask why would that status change with out my actual knowledge ... Instead of a call back ...they responded with am email they are not considering me for the position which was strange in the way the series of events played out.

    Interview Questions
    • Name a time you had to make a decision with limited information?   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  8.  

    Senior Customer Claims Representative Interview

    Anonymous Interview Candidate in Warrenville, IL
    Anonymous Interview Candidate in Warrenville, IL
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Liberty Mutual Insurance in November 2014.

    Interview Details

    Originally spoke to Liberty Mutual through my school's career fair. Had a phone interview that lasted about 30 minutes. Received a phone call a few days later to come in for a in office interview. Process took about three hours. Had a presentation with a group of candidates then broke off and did two individual interviews followed by a short exam.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  9.  

    Disability Claims Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 6 weeksinterviewed at Liberty Mutual Insurance in November 2014.

    Interview Details

    My experience with Liberty Mutual has been great so far. My interview was earlier this week and I have not heard back yet, but even if I do not get the position, I have been impressed with the company thus far (I’ve had some disappointing interviews up until this point). Like many of the reviews I have read about them on this site, everyone has been very nice.

    I applied online and was given an assessment to take. I would say it was moderately difficult with some word analogies and reading comprehension. Also had some personality related questions.

    Next I received an email about setting up a phone interview. This was planned for the next week. I was asked some behavioral style questions and the women I spoke with was very nice. It lasted about 30 minutes. A few days later I received an email to set up my in person interview, which ended up being about two weeks later.

    I was interviewed by three managers total and they each asked five behavioral style questions and took notes. They were all very friendly and provided feedback on all my answers which made it easy to develop a rapport. After being interviewed by two managers (each individually), I did a job shadow for an hour; also very pleasant experience. Then I had to do two writing samples. They gave me two worksheets with scenarios and I had to right a formal business letter for the first scenario then an email for the second (hand write, btw). I did not find this difficult. Then I was interviewed by the last, also super friendly manager. I was there for about three and a half hours. I followed up with my recruiter and she informed me she will know more next week.

    UPDATE: I received a job offer yesterday (one day shy of a week from my in person interview). One thing I did was made sure that I stayed in contact with the recruiter, to make her aware that I was still interested. I am now beginning the background process.

    Interview Questions
    • Name a skill you have been working on improving within the last year.   Answer Question
    • Name a time you had to work with a difficult co-worker.   Answer Question
    • Name a time when you were not able to complete a goal and how you dealt with it.   Answer Question
    No Offer
    Positive Experience
    Difficult Interview
  10.  

    Bodily Injury Claims Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The interview was basically behvioral based. Tell me about a time, yadda, yadda, yadda. The managers who interviewed me laid back and made me feel very comfortable. During the interview they asked me a techical insurance term, which was different because I never completed an interview where they actually tested my knowledge on the spot.

    Interview Questions
    No Offer
  11.  

    Product Management Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Liberty Mutual Insurance.

    Interview Details

    First round was on campus as my university. It was 45 minutes. Interviewer had about 10 pages of questions and wrote down problem, execution, and result for each one. all behavioral questions

    Interview Questions
    • Describe a time when you had to analyze data in excel with imperfect data   Answer Question
    No Offer

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