Lowe's Interview Questions

Updated Oct 22, 2014
Updated Oct 22, 2014
1,007 Interview Reviews

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  1.  

    Customer Service Associate II Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online and received a call the next day. Went in for the interview and was offered the job on the spot. Waited for drug test and background to clear then I was good to go. Computer generated my compensation but it was pretty fair.

    Negotiation Details
    Computer generates wage.
    Accepted Offer
  2.  

    Any Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Lowe's.

    Interview Details

    It doesn't matter what you are applying for. They use situational based interview questions and their interview guides are graded accordingly. They use a 1-5 rating for each question. What they are looking for is for you to 1) describe the situation, based on the question they ask you. 2) Describe positive/good behaviors you displayed in your example. 3) Explain in detail the outcome- Always end on a positive.

    Interview Questions
    • Just make sure you use the 3 things from above- SITUATION-BEHAVIOR-OUTCOME   View Answer
    Negotiation Details
    Not happening- Pay based on experience. Best thing you can do is make sure you list all experience during your application. They use software to determine salary and it is based on your resume/application.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    It`s the usual Lowes interview with trying to recall a time you went out of your way at a previous job and what was the result? A few days after interview I got called in for a job offer.

    Interview Questions
    • Nothing unexpected. All Lowes interviews are the same.   Answer Question
    Accepted Offer
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  5.  

    Sales Specialist Interview

    Anonymous Interview Candidate in Glen Burnie, MD
    Anonymous Interview Candidate in Glen Burnie, MD
    Application Details

    I applied online. The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    Received phone call to come in for a interview the next next day. I had a face to face interview with the Human resources manager and ast. Manager at same time they took turns asking questions from the paper. Still waiting to hear back. I interviewed for two positions flooring sales specialist and pro sales specialist.

    Interview Questions
    • All questions are basic star format questions. Was also asked to role play and sell them a item from the store.   Answer Question
    Negotiation Details
    I asked for a $1.00 more and got .76 more.
    Accepted Offer
    Average Interview
  6.  

    Csa Front End Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 1+ weekinterviewed at Lowe's in October 2014.

    Interview Details

    (Brand new Lowe's that hasn't even opened yet) Online application Sunday night, call back Monday morning for interview Thursday morning.

    Asked 6 questions by Melissa which were the easy questions you see on here. Then I moved to Niko for him to ask me 6 different questions. His were still easy basic interview questions. First he asked me if I was nervous and I said no that I was super excited. His last question was why I wanted to work for Lowe's and I said since it was a brand new store I was excited to shape the atmosphere and leave a good lasting impression on the first customers so they would come back.

    They said they were finishing interviews that week and making decisions the next week so they would let me know yay or nay by the end of that decision week. On Tuesday and Wednesday (early in the decision week) I received calls but didn't answer and I was afraid that not answering would make them give the job to someone else but when I called back Thursday morning they offered me the job. They asked me to come in that next Monday for a drug test and some paperwork.

    Interview Questions
    • Why do you want to work for Lowe's?   Answer Question
    • Name a time you had to sell something?   Answer Question
    • Name a time you were unclear on directions given to you and how did you react?   Answer Question
    • Name a time you gave a customer false information and what did you do to fix it?   Answer Question
    Negotiation Details
    "We would like to offer you the part time position at a pay rate of $10.42" I gladly accepted without negotiating because I'd been making $9/hour (minimum where I live) for the past year so this was an awesome starting pay.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Associate II - Tools/Hardware Interview

    Anonymous Interview Candidate in Forsyth, IL
    Anonymous Interview Candidate in Forsyth, IL
    Application Details

    I applied online. The process took 3+ weeksinterviewed at Lowe's in October 2014.

    Interview Details

    I applied on the 19th of September and was called in for an interview 12 days later. We scheduled my interview for 5 days later (the earliest time they had available). When I arrived I was asked to wait a few moments while the interviewer finished an email. She then called me back and had me sign a form with the job description--written acknowledgement that I can preform the tasks being asked of the job. She then started asking/telling the basic questions/job requirements before starting the actual interview. She had half of the questions and then another interviewer took on the other half of the Interview. I was called back in for a job offer 7 days later to which I had to preform an oral drug test that was sent via FedEx the same day, sign paperwork allowing for the drug test to be done, as well as sign a document accepting the job offer. I also met with my department supervisor. So overall the whole process took a little less than a month (24 days).

    Interview Questions
    • Describe a time when you had to step away from your current task in order to help a coworker. How did you handle the situation?   Answer Question
    • Describe a time when you had to help a customer and realize that you couldn't do what you had promised the customer.   Answer Question
    • Do you have any questions for me?   Answer Question
    • Why do you want to work for lowes?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    ASM Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2+ monthsinterviewed at Lowe's.

    Interview Details

    1 interview with Store Mgr and HR mgr. Common questions and process. Waited 2 hours in store for interview. Was told they are running late, but I later found out I was only one interviewed that day.

    Interview Questions
    • All questions were long winded and had several questions within the question. None were out of ordinary.   Answer Question
    Negotiation Details
    I attempted to ask for more money, but I was told immediatly it is not negotiable. I was advised I would get only 1 week vaca to start, but was given 2. Not sure if it was an error or was told incorrectly initialy. Also took almost 2 months from interiew date to start date.
    Accepted Offer
    Negative Experience
    Difficult Interview
  9.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 2 weeksinterviewed at Lowe's.

    Interview Details

    I was called two weeks after completing an online application and assessment for several positions at Lowe's. The HR Manager called me to setup the interview; I interviewed with the HR Manager and Store Manager that week. The interview consisted of standard behavioral questions associated with the position you are applying for at that location. Use the STAR process to answer the questions; be honest, consistent, and confident.

    Interview Questions
    • Tell about a time you had conflicting priorities between your manager, a customer and or the company?   Answer Question
    Negotiation Details
    I was able to negotiate a higher salary based on my experience and education.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Meet with HR then Store Manager, interview not to intense, had previous experience with similar company. Manger was friendly non-aggressive. Assistant manager part was not so easy she was not friendly could not seem to answer her questions the way she wanted.

    Interview Questions
    Accepted Offer
  11.  

    CC Sales Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online. Recruiter called within a week to set up an interview. The process was very easy and provided quick turnaround for placement. The recruiter was very flexible with positions available and provided a discussion of my options over the phone. Took around 5 weeks from phone call to training.

    Interview Questions
    • I had to sell myself to Lowe's. "Why would I be stupid to let you walk out of here and not hire you?"   Answer Question
    Accepted Offer

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