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MSC Industrial Direct
www.MSCdirect.com Melville, NY 1000 to 5000 Employees

MSC Industrial Direct Interview Questions & Reviews

Updated Apr 23, 2013
All Interviews Received Offers

Getting the Interview  8 Interviews

58%
16%
16%

Interview Experience  7 Ratings

42%
0%
57%
2.25
8 interview experiences
Relevance Date Difficulty
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Account Executive at MSC Industrial Direct

Accepted Offer – Reviewed Apr 23, 2013

Interview Details – You have 2-3 calls with hiring recruiter. Once you get past this process you have 2 in person meetings with hiring DSM. After you pass this process you have phone interview with Regional Vice President of Sales.

Interview Question – N/A   Answer Question

Negotiation Details – No negotiation needed since offer was at high end of salary range.

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Sales at MSC Industrial Direct

Accepted Offer – Interviewed in New York, NY Aug 2009 – Reviewed Mar 18, 2013

Interview Details – There are several steps to the interview process. Initially there is a phone call with management to determine phone skills and appropriateness for the position. If this is acceptable, then there is a face-to-face interview with management. If there is interest there is a second interview. Finally, there is an offer to spend the day observing the job being completed in order to determine personality fit.

Interview Question – questions are standard and look for specific examples of success   Answer Question

Negotiation Details – set base salary, no negotiation on salary or time

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Government Account Manager at MSC Industrial Direct

Accepted Offer – Interviewed in Melville, NY – Reviewed Jan 27, 2013

Interview Details – took forever from initial recruiter interview to onboarding. Several telephone interviews, two face to face, interview with local Branch manager, two more phone interviews with various managers who you NEVER saw again, one hour interview with a shrink who asked you far too many personal questions about your home life, then you flew to NY for a day filled with further grilling. DON'T SIGN THE NON-COMPETE!!!!

Interview Question – none that I really remember   Answer Question

Negotiation Details – there is no real negotiation..they throw the contract at you...you take it or leave it.

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BSM at MSC Industrial Direct

Accepted Offer – Interviewed in Melville, NY Dec 2009 – Reviewed Oct 3, 2012

Interview Details – It took about 16 interviews to land the job. They will run you through a recruiter, then screening by their HR department. From there you will meet with the Market Manager. If things go well, you will then fly to New York for more interviews.

Interview Question – The psychology test via Doctor Goldberg. You will be required to spend an hour with him on the phone.   View Answer

Negotiation Details – Rigid. The HR Department gives you a take it or leave type offer. Read the non-compete carefully as it is non-negotiable and is very restrictive. If I were to do it again. I would not sign this document.

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Telesales at MSC Industrial Direct

Accepted Offer – Interviewed in Jonestown, PA Jul 2008 – Reviewed Jun 5, 2012

Interview Details – You had to attend a job fair first where they did the initial interview. Once they cleared you through that, you had to do a "spend a day". This consisted of 4 hours sitting with employees doing the job. That was worthless since the lady I sat with was working on a large problem that had not much to do with the position. I had to do role play with the manager and sell her something. She used items I was selling at my other job. Typical questions about background.

Interview Question – Role playing with the manager. I never did that before and had to think on my feet.   Answer Question

Negotiation Details – Negotiated nothing.

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Telesales Account Executive at MSC Industrial Direct

Declined Offer – Interviewed in Wood Dale, IL Jul 2011 – Reviewed Aug 13, 2011

Interview Details – Submitted my resume through their web site and received an initial contact from HR a week later. The lady was helpful and lead me in the right direction. It took about 2½ weeks to get another call from an outbound telesales supervisor for a 1:1 interview. My resume seemed impressive enough to cut to the chase and within 20 minutes I knew it was a metric oriented job (phone time and # of contacts is monitored). Went to another interview a week later this time with a younger manager who was late and seemed to be drinking too much company cool aid.

Both explained benefits and reasons to grow with the company (401k, medical & dental insurance, profit sharing, job advancement, etc..) yet the atmosphere seemed very cookie cutter and stale by the variety of wrinkled up shirts. Office environment is bright and looks very new.

Interview Question – What are your selling points?   Answer Question

Reason for Declining – When applying for fix salaried sales jobs it's important to realize a full potential to be earned if an annual goal is met (base salary + bonus - taxes = net income). Both managers were not very open to to this but willing to give the regular mumbo jumbo such as uncapped, month-to-month, and performance based. The base salary was $10k less than my previous job. Felt it was very entry level and not a good fit.

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Branch Sales Manager at MSC Industrial Direct

Accepted Offer – Interviewed in San Francisco, CA Apr 2009 – Reviewed Jun 30, 2011

Interview Details – Cumbersome and after such a long process there are still many mis hires. Poor system

Interview Question – What makes you a good fit for MSC   View Answer

Negotiation Details – No negotiation

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Inside Sales at MSC Industrial Direct

Accepted Offer – Interviewed in Feb 2012 – Reviewed Aug 21, 2012

Interview Details – There was a four step process with personal meetings with various supervisors and day where I sat with people doing the job

Interview Question – Without knowing the intricacies of the company and job. They ask you if this is a job you see yourself doing for many years.   View Answer

Negotiation Details – The HR specialist called and asked what my salary expectations were and I told her. She did not meet those expectations but told me I could meet those soon. The market is obviously low on jobs so I believe that would dictate the offers

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