Macy's

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Macy's Interview Questions in Houston, TX

Updated Nov 6, 2014
Updated Nov 6, 2014
12 Interview Reviews

Interview Experience

Interview Experience

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  1.  

    Visual Merchandising Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took a dayinterviewed at Macy's in October 2014.

    Interview Details

    I had been wanting to get into visual merchandising for a long time so when I got the call for an interview I was so excited! The day of the interview I couldn't have been more prepared and I drove an hour away to get there. Obviously that's how bad I wanted the job, anyways I drove all that way just to hear them say the position was filled. I never have been so disappointed. I understand they may have had other interviews, but they don't take the time to interview everyone and then decide? And they couldn't have called me ahead of time to let me know? They took the time to call and schedule an interview? They just told me to apply for other positions, but they were positions I wasn't interested in. I did get a second call from a different location and got to interview with them and it went great! Very comfortable and nice people. It was more than one person so it made me nervous at first, but talking with them made me feel right at home.

    Interview Questions
    No Offer
    Neutral Experience
    Difficult Interview
  2. 2 people found this helpful  

    Visual Merchandiser Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 3 daysinterviewed at Macy's in September 2014.

    Interview Details

    I applied online and got an invitation to schedule an appointment and did for the following day. When I arrived the first thing I noticed was the smell... it smelled like urine, the carpet was dirty and there were boxes everywhere. The receptionist asked for my name and said I was not on the "list", after ten minutes, she said that Carlos was on his way. Five minutes later a guy came to the reception and grab some papers, said hi Ms. My Name and started walking, I had to assumed that he was Carlos and followed him to his office. He closed the door and ask me to take a sit (chair was dirty), he had candy wrappers everywhere... anyways, after 30 seconds of silence (while he looked at my application) he said, "Yeah no, that's a problem". I said, "I'm sorry?", he said, "your schedule, that's a problem. I'm sorry". End of interview. I wasted my lunch hour to go to this interview. This people don't look at your application beforehand and don't even bother to make any eye contact.
    Very unprofessional.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  3.  

    Sales Manager Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's in September 2014.

    Interview Details

    I was contacted to interview for a Asst. Store manager position at a store farther away even though I applied for one here in my City. The manager said it wasn't available but they did have a sales manager position there. I agreed to interview for that one 2 days later.
    I arrived early and took a stroll around the entire store ready to be able to critique it when asked (any experienced hiring manager should ask that question to a prospective sales manager). I was very early so I headed upstairs where I overheard my hiring manager talking to another manager about a "cute Hispanic girl" she just interviewed and she loved her energy and that she wanted THAT girl (and she asked the other manager "don't you agree?!")
    I should have just walked out at that point because I knew this woman would not be open to my interview or the answers I had... I spent the first 10 minutes describing how I single handedly brought together various people together to work on a project I created for the City and the less fortunate families, which just so happen to include the store manager from another sister store. Focusing on my ability to not only identify a problem, observe the situation, come up with a solution and implement that solution by working as a team (obviously as the leader of such team)
    She then said "oh, I see that you worked in an office... You don't work very often with people do you".
    Very frustrating. I felt this woman was completely closed off and didn't hear a word I said. Worse, she asked nothing about my positions (one is pretty impressive) and nothing about my education (one of my degrees happen to be social studies, concentrating on Psychology) I understand how people think and how they will react to situations.
    She had no creative questions, they were all pre-printed in front of her. One of the questions was where do I see myself 5 years from now. Obviously I told her that I'd like to be given increasing responsibility hopefully within this company, learning every facet I can in order to move up to store manager. I mentioned that I appreciated the opportunity to have interviewed for the other position as store asst manager at X mall where she flat out lied to my face saying she never mentioned it. (Did I pull that information out of the air then?)
    I understand that hiring managers usually look for applicants that closely mirror themselves, and in this instance it's a shame, she will end up hiring that girl and they will continue with the status quo at that store. You should always strive to surround yourself with those that would make you and the company successful... And not worry about who might be too good and take over your job.
    I've interviewed for management in this company before and am well aware of the practices. You interview with one person, then they stick you in a room and interview with the 2nd. She said on a Friday afternoon during our interview that the next round of interviews were being held Monday and then let me walk out the door. (Have a nice day!)

    Interview Questions
    • Where do you see yourself in 5 years   View Answer
    • What do you do about conflict
      (This should have been "how do you handle conflict between 2 associates")
       
      View Answer
    • What type of manager do you think you will be.   View Answer
    • What do you know about this company   View Answer
    No Offer
    Neutral Experience
    Easy Interview
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  5.  

    Loss Prevention Interview

    Anonymous Interview Candidate in The Woodlands, TX
    Anonymous Interview Candidate in The Woodlands, TX
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Macy's in March 2014.

    Interview Details

    HR person called and then they rescheduled. After rescheduled called and started explaining why the last interview didn't happen. Then HR asked why I didn't check the overnight button? I told the store is closed at 9 pm. HR told me there is some overnight work involved. Sounds like a lie to me. I told him applied for the shifts I could work days and evenings. HR then said your not needed and refused the interview !! That is it...

    No Offer
    Negative Experience
    Difficult Interview
  6.  

    Loss Prevention Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through college or university. The process took 4+ weeksinterviewed at Macy's in November 2013.

    Interview Details

    There was an Initial Interview with a 30 minute behavioral interview and a 30 minute case study interview where they gave you a situation that had 4 different employee's and their sales plans and actual accomplishments for the period. You have to choose which employee you would focus your attention on and say why they need the attention. The second round interview was at the regional office. The first day is an informational day and the second day consists of 2 one on one interviews, one individual assignment much like the case study from the initial interview but instead you had to look at different departments and choose which 3 departments you would focus on and why. Then there is a group activity with the same parameters as the individual one but instead, each person is assigned a department, you are told that the company has a new full time position being added and you have to fight for your department to get the position. In the end you have to come together as a group and decide which department needs it the most.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  7. 2 people found this helpful  

    Beauty Advisor Interview

    Anonymous Interview Candidate in Humble, TX
    Anonymous Interview Candidate in Humble, TX
    Application Details

    I applied online. The process took 3 weeksinterviewed at Macy's.

    Interview Details

    Had 5 interviews (2 over the phone) even went in to do a makeover on my sister and they said I did good.
    and then a day after the last interview I get a generic email stating they didn't have a position for me.

    Interview Questions
    • They just asked "are you a positive person?" over and over just reworded.
      And "how do you handle a situation where someone is dissatisfied with your work" That was asked at least 4 times.
       
      Answer Question
    No Offer
    Negative Experience
    Average Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate in Baytown, TX
    Anonymous Interview Candidate in Baytown, TX
    Application Details

    I applied online. The process took a weekinterviewed at Macy's in March 2013.

    Interview Details

    I was interviewed by the store manager. She was a very friendly person and was very much committed to her job. She asked a ton of overly complicated questions and was very pushy about meeting sales goal, even when she admitted there would be slow times. Seemed like a lot of baloney for a minimum wage retail job.

    Interview Questions
    • Tell me how you would meet or exceed sales goals during a slow sales time?   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in Friendswood, TX
    Anonymous Interview Candidate in Friendswood, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's in June 2012.

    Interview Details

    Got a second interview and the next manager told me it was out of the question based on my availability. After making me wait 30 minutes.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  10. 1 person found this helpful  

    Retail Support Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took a dayinterviewed at Macy's in February 2012.

    Interview Details

    Let me start of by saying that I came to this website prior to my interview and found everything stated on here to be true so I had an idea of what to expect but did not think it would really happen. I applied on-line for the part-time position and that same day, I received an email to set up an interview. The day of my interview, I arrived early and found the AST office closed. Another interviewee had arrived before me and she had notified an employee. Every employee that passed by smiled courteously and informed someone else of our presence outside the office. I noticed that although they were friendly to us, they were not the same way with their co-workers. Finally, two office assistants arrived and to our surprise, the person in charge of interviewing for the available position had been absent for what seemed like a couple of days and they immediately scrambled to get anyone. In the end, I was interviewed by a Sales Associate who read questions straight from a paper and took notes of my answers. She was a pleasant person but unfortunately could not provide me with acurate information concerning the position. However, she did inform me that the interview went well but her only concern was my availability (I needed to be more flexible because at least once a month I would have to work the whole day if necessary).

    Interview Questions
    • Why Macy's?   View Answer
    • Tell me about a time when you worked in a group and a member was not collaborating, what did you do and what was the outcome?   View Answer
    • Give me an example where you were asked to do something unethical, what did you do and what was the outcome?   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  11. 3 people found this helpful  

    Store Management Executive Development Program Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied through a recruiter. The process took 5+ monthsinterviewed at Macy's in January 2012.

    Interview Details

    I found out about the Macy's Store Management EDP from working in the store and communicating with a recruiter the end of my junior year. I started the process end of August-beginning of September. Since they did not visit my school, I had a phone interview which was behavioral based questions. I also had to complete a timed retail math test. It took about a month before I was able to even set up my second interview, which was another behavioral based interview via webcam. In both cases, they are looking for examples in which you have demonstrated leadership, considering this is for a position in which you will be leading a team.

    After that interview, it was another month before I got any feedback indicating whether or not I was moving on to the on-site interviewing. I work for Macy's, and they had apparently notified my HRM to tell me the good news, which to my knowledge never happend.
    Once you're invited to the on-sites, you have to complete a series of online questionnaires, one of which I took over 3 years ago. They're pretty simple. One is to see how you behave in certain situations, how you would fit with their culture.

    As everyone has mentioned before, they really take great care of the candidates for the on-sites. I stayed at a great hotel, they took us out to dinner and provided breakfast and lunch on the last day. If you go to the on-sites, make sure you keep your receipts because they reimburse costs associated with the trip.

    So the on-sites...the first day is all about seeing how you interact with the other candidates and making yourself standout. You learn more about Macy's and have a few guest speakers talk about their experience and there is a Q&A. The second day is when all the real interviewing and group work happens. Candidates are put into teams to go through the activites of the day. You will complete two more 1:1 interviews, this will vary depending on what interviews you have completed prior to the on-sites. I had an interview based on the results of the personality test that we had to take, which just is to see what you say in comparision to what you said online. This I struggled with a little bit because in the past 3 years or so, some of my opinions have changed, therefore; I may have not been consistent with every answer. The other 1:1 was a case in which you select an associate to coach based on a department's scorecard results. Since I had worked with Macy's for over 3 years, I found this to be easy because I was very familiar with their process of coaching and MAGIC selling.

    We also did two group activities. One was to review a store's scorecard and select three departments in which you would focus on that week in order to improve sales. Everyone presents their choices and then there is a short Q&A with the executives that are evaluating you. The second activity was to make your claim as to why the department you manage, should have a full-time position added. You get time to prepare, present to the group then come together to make collectively decide the best option for the store. In this activity, it's not about making sure your department is the one chosen, necessarily. You have to decide as a group what is the best thing to do for the store. Also, this is another major point where they look at your personality and leadership skills. This is one of the best times to try to demonstrate that and impress them.

    There is also a program overview which just goes over what to expect and the different steps in the program. They get back to you in two weeks to let you know if they want you to join the Magic of Macy's.

    I did not get an offer and when I asked for feedback, I was told I would get it, yet I'm still waiting on that. Hopefully I get it, I have a feeling I will not.

    I think they do a great job with the interviewing process and if you are interested in a retail career or leadership opportunity, this is a fantastic program. Although I will not be staying with Macy's , I have learned so much about retail, sales and leadership and am excited to use my knowledge in another opportunity. Good luck to anyone interviewing!

    Interview Questions
    • If you are not new to interviewing, nothing should be a surprise. Some questions the ask are:
      Why Macy's/retail? Are you okay with having to work nighs/weekends? Tell me about a goal you have for yourself? Tell me about a time you had to tell a supervisor bad news?
       
      Answer Question
    No Offer
    Positive Experience
    Average Interview

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