Macy's

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Macy's Interview Questions & Reviews

Updated Jul 23, 2014
All Interviews Received Offers

Getting an Interview  

82%
7%
5%

Interview Experience  

72%
20%
7%

Interview Difficulty  

Average Difficulty
1,615 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate

The process took 1+ week - interviewed at Macy's.

Interview Details – apply online. stop in store or call for follow up. If you are looking for a beauty department role wear make up that is better than boring but, nothing extreme.

Interview Question – why macy's?   Answer Question


Declined Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied online - interviewed at Macy's in July 2014.

Interview Details – They ask me typical interview questions. Why Macy's? How are you going to sell a pair of jeans? Do you have computer skills? When can I start. The interview was 45 minutes and they tell me the results immidietly

Interview Question – How will you handle with rude customer   Answer Question


Accepted Offer

Positive Experience

Difficult Interview

Beauty Advisor (Part-time) Interview

Beauty Advisor (Part-time)
Denver, CO

I applied online and the process took 2 weeks - interviewed at Macy's in March 2014.

Interview Details – Applied online and received an invitation for an interview via email. Very easy process. Picked a time online that worked, and came in to interview with HR. He asked very basic questions and it lasted only 15 minutes. He said he liked my experience and would pass my resume on to the cosmetics manager. I was invited back a few days later to interview with her and she said she really liked me and I was what they were looking for because she liked my sales background - even though I had no cosmetics experience. Same type of questions, nothing difficult - standard questions. A week later I was interviewed with the brand manager. This one lasted 2 hours. An hour with him and I got grilled. Then he softened up and started to like me, so I knew it was heading in a good direction. He then brought me down to the counter. I was then interviewed by the counter manager and someone else associated with the brand but I forget what she does. They really liked me and offered me the job right after. I was able to negotiate a better base and I'm satisfied. Base plus 3% commission - and very happy with it. Everyone was super nice. Just be confident and you have to sell yourself. It was harder than I thought to get a beauty advisor job but I like the flexibility of the hours. Weekends are required.

Interview Question – All very standard: name a time you had to deal with a difficult customer; how comfortable are you working on a team; are you comfortable working for commission; can you work nights and weekends   Answer Question

Negotiation Details – Offered me a base. I asked for 3 extra dollars per hour. He said he couldn't go that high. I said I would meet them in the middle. I was offered $1.50 extra per hour.


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Accepted Offer

Positive Experience

Average Interview

Seasonal Sales Associate Interview

Seasonal Sales Associate
Chula Vista, CA

I applied online and the process took 2 weeks - interviewed at Macy's.

Interview Details – I applied online and they sent me an email to schedule for an interview a few weeks later. The interview process was like 20 mins long and they ask pretty general questions most that are on this website.

Interview Question – Pretty Easy.   Answer Question

Negotiation Details – No


Accepted Offer

Positive Experience

Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Colorado Springs, CO

I applied online and the process took 4 days - interviewed at Macy's in July 2014.

Interview Details – I applied online on Sunday evening, got an email on Monday to set up an interview, interviewed on Wednesday and was offered a job two hours after the interview. The whole process was very fast, which was nice for me having just left my other job.

Everyone was friendly. I showed up ten minutes early, and started my interview on schedule. The interviewer was very nice and I felt no pressure. The interview lasted about 30 minutes. I was told I would receive an email letting me know if they could find a match for me.

Two hours later, I got a phone call from one of the managers offering me a position!

Interview Questions

  • Explain a time when you had to help someone with a complicated problem and it turned out well.   View Answer
  • Explain a time when you could not convince someone of something (they just said, "No. No. No." to everything you offered), and how it turned out.   View Answer
  • Other questions were generic: "Why Macy's?" "Explain a time you worked on a project with multiple people and how it went." Etc.   Answer Question

Negotiation Details – There wasn't any negotiation.


Accepted Offer

Positive Experience

Average Interview

Part-Time Sales Associate Interview

Part-Time Sales Associate

The process took 1+ week - interviewed at Macy's in June 2014.

Interview Details – I applied online and it took one day to be able to schedule an interview. I wore all black to my interview. At the interview, I met with a manager at the executive office and answers his questions. He asked me about my availability, how I would sell a Macy's card, my experience in customer service and why I would want to work for Macy's. I kept it honest, was myself and looked him directly in his eyes. I kept confident and relaxed. He said he was impressed with my answers. After this, a few days later I was contacted for a second interview. At the second interview, I met with another manager, she was very friendly and easy to talk to. She asked me how good I am multitasking and dealing with different customer needs at the same time. She offered me the position. I came in the next day to start training which took two days and I was paid for it. The only thing that caught me by surprise is that they did not ask for a background check for my position as it was not required and that I would not able able to work until 3 weeks from then because the schedule was already posted, but I can pick up shifts online if someone wants to drop it. So be prepared for the wait.

Interview Questions

  • Why do you want to work for Macy's?   View Answer
  • How would you get a customer to apply for a Macy's credit card?   View Answer
  • Describe a time when you had to tell your manager about something wrong you saw your coworker do.   View Answer


Accepted Offer

Neutral Experience

Sales Associate Interview

Sales Associate

Interviewed at Macy's

Interview Details – Very long and tiring but very hands off
Company relies on computer versus human to human reaction. It could be more better to get the interaction of supervisors and trainees but that is not the case.
Macy could do better with creating excitement moving forward.


Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Wayne, NJ

I applied online and interviewed at Macy's.

Interview Details – I applied online. The process took a few days and then I got an email to schedule an interview. It was the easiest interview i ever got and I got hired on the spot.

Interview Question – No difficult question. It was all easy.   Answer Question

Negotiation Details – I didn't negotiate. It was my first real job that wasn't a temp job. The manager basically guided me through the interview and was really nice. She even gave me hints.


Accepted Offer

Neutral Experience

Retail Sales Associate Interview

Retail Sales Associate

I applied online and the process took 1 week - interviewed at Macy's.

Interview Details – I applied online around the Holidays. The application was pretty standard. Was called for an interview a couple of days later and met with a manager. After a brief interview that was basically what department do you want to work in, I was offered a position. It was pretty easy, but they were hiring for the holidays so that was probably why. Mostly they want to know that you will push their credit card and try to reach your sales goal.

Interview Question – Asked what my sales background was   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Sales Aaaociate Interview

Sales Aaaociate
Sarasota, FL

I applied online - interviewed at Macy's in September 2013.

Interview Details – several interviews for various positions, two stores in Sarasota, various positions, one interview the Manager and I were laughing all the time we talked, only glitch-had orientation scheduled for day I worked at another job. Kinks worked out, rescheduled and started, able to take time during orientation to learn register

Interview Question – what would I do in certain situation   Answer Question

Negotiation Details – no

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