Macy's

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Macy's Interview Questions

Updated Dec 15, 2014
Updated Dec 15, 2014
1,889 Interview Reviews

Interview Experience

Interview Experience

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19%
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Getting an Interview

Getting an Interview

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1,889 Candidate Interview Reviews Back to all interviews

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  1. 27 people found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    The interviewing process wasn't really all that difficult. For the First interview it was just the basics : "Tell me about a time when..." and "How would you handle this situation". I got called back for a second interview, but they told me the position was filled and offered me another position instead which was great.

    Interview Questions
    • How would you make a customer feel better if they're feeling guilty about leaving the store without buying anything?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  2. 9 people found this helpful  

    Holiday Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 5 daysinterviewed at Macy's.

    Interview Details

    Applied to Macy's online during the holidays, was called for a phone interview and got hired right on the spot. The lady who interviewed me was very friendly. Always greet the interviewer politely, ask how they are doing before the interview. She begin to explain that she was going to ask me a series of questions. I have never been in retail before but I came well-prepared for the questions. She asked me around 9 questions: 1. Q: Why Macy's?
    A: It's a long-standing company with a good reputation. There's a lot of opportunities for upward mobility.
    Notes: That's all you need. She said that answer was great.
    2. Q: Explain to me how you would go about selling a Macy's Credit Card.
    A: Well, sometimes people are in a hurry when they are shopping, so I would be sure to tell them that it's a very quick process. They would get all of the discounts without having to present a coupon. It's very convenient to check the balance online whenever internet is available. Also, there is no need for a receipt when you return an item, no matter how long ago it was to purchase the item.
    Notes: She said this answer was fabulous and explained a little more about the credit card.
    3. Q: Tell me about a time when someone you worked with did something you knew was wrong, how you handled it, and what was the outcome?
    Notes: I explained to her a story about my previous job as a hostess at Texas Roadhouse. I told her that after we were finished with our shift we had to sweep the corral before we left to go home. One girl didn't sweep and I notified the manager so she wouldn't do that again. He told her that it wasn't right, and she's swept ever since. (The example doesn't have to be a great important story)
    4. Q: Explain to me an example of when you were on a team, what was your role, and what was the outcome?
    5. Q: Were you ever working in an area that was always constantly changing?
    6. Q: Tell me how you would greet a customer and assist them.
    A: I would smile and be polite and ask them how they were doing. I would ask them what they were looking for and how I could be a help.
    7. Q: If someone came in needing a pair of jeans, what kind of questions would you ask them?
    A: I would ask them what kind of brand they were looking for, what style, what length (pants, capris, shorts).
    8. Q: How would you upscale the jeans into a bigger purchase?
    A: I would say, Oh you know you need a shirt for those jeans to tie it all-together (interviewer loved that answer). I would then proceed to show them some accessories and shoes to go along with it.
    9. Q: How would you celebrate a purchase?
    A: I would tell them to "have a nice day" or "see you tomorrow!". Also, comment on how great that outfit will look on them.
    Notes: Something to flatter them.

    Interview Questions
    • 2. Q: Explain to me how you would go about selling a Macy's Credit Card.(VERY IMPORTANT)
      Q: How would you upscale the jeans into a bigger purchase?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Seasonal Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    Applied online and later got an email to schedule my interview which was convenient since I got to choose which day and time. I went in and was interviewed by a lady. She was nice, but professional and asked me several questions. She then offered me a position at the end of the interview and I went from there.

    Interview Questions
    Negotiation Details
    No negotiation
    Accepted Offer
    Easy Interview
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  5.  

    Merchandise Assistant Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied for the Executive Development Program as a friend had gone through the process. First there is a phone interview. Then, there is a 3 day on site interview with about 25 other individuals. At the time, they let you choose between going to the Department Stores or .COM. You also choose between buying and planning. The 3 days consist of ice breaking sessions, speeches from past EDP's, HR managers and senior executives for both stores and .COM, There is also a retail math test as well as a case study where you work with your peers. Last, there is a one on one interview.

    Interview Questions
    • Give an example of one time where you helped your team achieve results   Answer Question
    Accepted Offer
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Macy's.

    Interview Details

    super easy interview. mostly they just want to know if you can sell, and what schedule is workable. they have different work schedule options. but get ready to work weekend nights if youre choosing to work parttime

    Interview Questions
    • there are no hard questions. as long as you can speak english you're good.   Answer Question
    Accepted Offer
    Easy Interview
  7.  

    Store Management Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 weeksinterviewed at Macy's.

    Interview Details

    I met the recruiter at a career fair and gave him my resume. He then emailed me about an interview. It was a one time interview with two different people. The first part was analyzing 4 employees and choosing one to coach. Some employees have better scores than others and you have to explain why you chose to coach the person you did, how you would coach them, and How you would approach them about coaching them. The next interview was with a different man who asked me personality questions, but only asked me three or four. The second guy was really stoic and didn't smile once, but might have done that to make me nervous. Both were relatively easy.

    Interview Questions
    • On a scale of 1-10 how competitive are you? Tell me a time that demonstrates your competitiveness. Tell me a time when you had a goal.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview
  8.  

    Beauty Advisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Macy's.

    Interview Details

    On-line application, process took about a week, simple and easy interview. Offered the job but did not take it due to inability to be flexible with my school schedule. There was two parts to the interview - they took place an hour apart. The first interviewer was the store manager then followed by the cosmetics manager. She explained how they would train me and prepare me to be a salesperson.

    Interview Questions
    • I was not asked anything in particular about make-up, it was all about sales.   Answer Question
    Reasons for Declining

    Did not want to put in the time to train a student who would be part-time after the holidays.

    Declined Offer
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online on Macy's website. I was contacted by phone and invited to a group interviewed. I was interviewed one on one with the hiring manager of department, and hired on the spot.

    Interview Questions
    • I was asked for a demonstration and sell them something on the spot   Answer Question
    Accepted Offer
  10. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a dayinterviewed at Macy's.

    Interview Details

    Firstly you fill out an online application. If you've never done one with Macy's before it can take about 30 minutes or so. Its a standard questionnaire, so it's fairly easy. The actual interview is also very simple, I was asked about how I would sell products and dealing with pressure.

    Interview Questions
    Negotiation Details
    None at all. When your seasonal the pay is set.
    Accepted Offer
    Easy Interview
  11. 1 person found this helpful  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Braintree, MA
    Anonymous Interview Candidate in Braintree, MA
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    I applied online for the Macy's in the mall near my house before Black Friday. Three days later, I received an email that Macy's will calling me soon. I received their called today.The interviewer very nice. She give me a brief description about the interview. She ask me about my work experience and scenario. that 10-14 questions. The interview took about 20-25 minutes. After the interview, she offer me the job. She told me about the paid and schedule for my training. I very excited to start working there

    Accepted Offer
    Positive Experience
    Average Interview

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