Macy's Macy's Seasonal Sales Associate Interview Questions

Updated Jul 30, 2015
60 Interview Reviews

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Macy's Seasonal Sales Associate Interview

Anonymous Employee in San Diego, CA
No Offer
Negative Experience
Average Interview

Application

I applied online. The process took 3 daysinterviewed at Macy's (San Diego, CA) in July 2015.

Interview

I didn't like my interview experience. Very formal with standard questions. My English is not that good, and the whole time interviewer was looking at me with expression of "what are you doing here in the first place." That made me very uncomfortable. Unfortunately, they had no time for somebody with bad English skills.

Interview Questions

  • We are the fast paced environment, what would you do if you are needed to preform other people's jobs?   1 Answer

Other Interview Reviews for Macy's

  1.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online – interviewed at Macy's.

    Interview

    First interview oddly cold, young woman barely acknowledged my presence or displayed any interest. Got email message that they were not interested. Weeks later, was called to start work (?) and rushed through training. HR was friendly, seemed caring and solicitous. Only later does the corporate strangeness begin.

    Interview Questions

    • How would you greet customer? How would you handle dissatisfied customer?   1 Answer
  2.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at Macy's.

    Interview

    Submitted application online, heard back within days and hired on the spot. During the interview I was asked about how I handled an ethical situation at work. The focus was mostly on my past experience in customer care.

    Interview Questions

    • Do accept this hourly wage?   1 Answer

    Negotiation

    I did not try to negotiate salary but felt it was slightly possible to get more than offered,.

  3.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 daysinterviewed at Macy's.

    Interview

    Pretty straight forward. Stock questions were read right off a piece of paper. She gushed about how great Macy's was to work for, how easy it would be for m to make commission and how I could write my own schedule. None of that was true. I don't think she meant to lie, I just don't think HR knows what it's like to be a sales associate.

    Interview Questions

    • "What was your most challenging decision regarding a difficult customer?"   Answer Question

    Negotiation

    They told me I couldn't negotiate.

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  5.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Macy's.

    Interview

    Applied online and got an email letting me know they were interested. You have to set up your own appointment and it might take some time because interview slots fill up quick. The interview itself was really easy. Be prepared to answer questions concerning the department you want to work in, availability and so on. I was asked to describe a place that provided me with really good customer service and why that service was good. Simple questions, the interview was about 10-15 mins.

    Interview Questions

    • What would you do if a customer came in asking for a specific product that we did not have in stock?   Answer Question
  6.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Employee
    No Offer
    Average Interview

    Application

    I applied online – interviewed at Macy's.

    Interview

    Applied online, about 10 days later got request for more information/scheduling an interview, scheduled the interview for the following week, got notified 2 days later of the results. Typical sales associate interview questions. It was later in the evening and the lady conducting the interview was very nice. She asked the usual Why Macy's? Tell me about a time when... asking about customer service experience. How would you react if a customer...

    Interview Questions

  7. Helpful (3)  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Aventura, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Macy's (Aventura, FL) in December 2014.

    Interview

    The interview was very short and to the point. If you apply for seasonal and have some type of sales background and customer service, THEY WILL HIRE YOU. I didn't have any, but i made up some and answered the questions. I prepared by reading some reviews on glassdoor, and all of the questions i read on here were the exact same ones they asked. You may not get the position you apply for. I applied for cosmetics and got a position in shoes.

    Interview Questions

    • A time you had to sell a customer a product   1 Answer
    • In a group which person are you, are you most likely to lead?   Answer Question
    • Why do you want to work at macy's?   Answer Question
  8.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Employee in Redding, CA
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at Macy's (Redding, CA) in December 2014.

    Interview

    I arrived 10 minutes early and was greeted by one of the lady mangers. She took me into a back room and first went over scheduling and such. Then she asked me what I would do to start up a conversation with a customer and to talk about experiences of selling things, situational stuff. It was mainly questions about scheduling though. It was a good interview and the lady was super relaxed. Overall a good experience.

    Interview Questions

    • How would you start a conversation with a customer? How would you help a customer find something similar to an item out of stock or not in-store?   1 Answer
  9.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a weekinterviewed at Macy's in December 2014.

    Interview

    I applied online and got an email to do an phone interview. The phone interview came a week later, it was about 15 minutes long, pretty basic. He was really nice, the questions were all fairly easy. Was offered after the interview. Being that it was a phone interview where the interview can't see you, you have to rely on your speech and tone.

    Interview Questions

    • No difficult questions, all were pretty basic, most questions are found on Glassdoor   Answer Question

    Negotiation

    No negotiation, I took the offer.

  10.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate in Middlesex, NJ
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ weekinterviewed at Macy's (Middlesex, NJ) in December 2014.

    Interview

    I applied online and after 6 days I received an email to schedule for an interview thru a link which I did, the interview date I picked was Dec 2 2014 by 12:15pm, I arrived there by 11:00am, and I walked to the office and the secretary told me to drop my name and phone number down that if the manager is free before my appointment time I will be called if not till 12:15pm, she said I should just hang around, so I decided to do some window shopping around the store, while I was walking round i saw one of their staff with a cart of items to restock and the cart was about to fall from her so I ran to help her and she tried to fix the leg of the cart that fell out, after that she thanked me and we both smiled at each other, while I was still walking I saw a customer and she said to me that I look good and I smiled and said thank you and I told her her hair looks good and we both smiled and maybe because I was wearing black on black with long boot she thought am a staff lol,she told me that she was looking for a red round neck sweater and all she could see was a v neck and I helped her to check also and we did not see so she had to pick the pink color, and I left her and told her to enjoy her shopping, when I left her i walk to another direction and i saw exactly what she was looking for and I took it to her and she was soooo happy and she thanked me and said I am her angel for that day and I smiled, when it was 12:05pm I went to the office again and the secretary told me that I should exercise patience that the manager will soon be free so I went out again. I decided to stand close to the office to wait and while I was waiting I saw the staff I helped early walked thru to the office and we smiled at each other, about 12:25pm i received a call that they are ready for the interview and I walked in and the secretary introduced me to the sale supervisor "the same person I had helped with the cart"and said she will interview me and the woman smiled at me and said " hmm we meet again" and we both smiled, she then took me to the interview room, there were chairs and tables there she then pulled out a chair and told me to seat and she sat also, she now proceeded with the questions from a book, 1, Tell me about yourself, 2, have you ever sold something to a stranger and how did it go, 3, if your team is given a task to do and everybody thinks it is done but you feel it is not done what will you do, 4, why Macy's, 5, Are you a risk taker, 6, How well can you use technology, 7, Has your integrity been tested before, have you seen coworker stealing and what did you do about it, 8, Availability, 9, what method of payment did you use at your last job. I was so bold answering the question and I even gave an example of the lady I help to get the red sweater and that made her happy as well, because I had early seen these questions on glassdoor and as I was answering I was looking into her eyes and she was writing down things, after i have answered all the questions she now told me that they pay their seasonal $8:25, and weekend is compulsory and some late night also.i was worried about the late night cos I went with bus so she said I should discuss it with my husband and call her the next day unfailingly cos other people are still coming for interview. She even said if I perform well they might even hire me for permanent, the next day I called her and told her that I am available for the job so she said the will give me a call to come for the paperwork, the pay is not too ok for me but I just needed to include Macy's in my CV and to get some experience there.

    Interview Questions

    Negotiation

    When I applied I put $9:75 but they said they pay their seasonal $8:25, so I had to accept it.

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