Macy's Part-Time Sales Associate Interview Questions

Updated Sep 15, 2014
Updated Sep 15, 2014
17 Interview Reviews

Interview Experience

Interview Experience

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Part-Time Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 4 days - interviewed at Macy's in February 2014.

Interview Details

Applied online at Macy's website. Got an email asking to schedule the interview, which was all done online. Once I got to my interview, the lady at the front desk took me into a separate room and gave some basic questions. Then she asked what department I wanted to work in, and went to call a manager from that department. When the manager came, I had interview for the department I was interested in. Again, very basic questions. I was offered a job right away.

Negotiation Details
There was no negotiation. I was told the hourly pay at the beginning of the interview.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Macy's

  1.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Flint, MI
    Anonymous Interview Candidate in Flint, MI
    Application Details

    I applied online - interviewed at Macy's in August 2010.

    Interview Details

    Was a fairly quick and smooth process, they asked very basic questions about personal characteristics & scenario situations, it was nothing to be nervous about. Received a phone call back fairly quickly and was offered the position.

    Interview Questions
    • Describe a difficult work situation and how you handled it.   Answer Question
    Reasons for Declining

    I was offered a better position somewhere else with a higher pay and flexibility with hours.

    Declined Offer
    Positive Experience
    Easy Interview
  2.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 1+ week - interviewed at Macy's in June 2014.

    Interview Details

    I applied online and it took one day to be able to schedule an interview. I wore all black to my interview. At the interview, I met with a manager at the executive office and answers his questions. He asked me about my availability, how I would sell a Macy's card, my experience in customer service and why I would want to work for Macy's. I kept it honest, was myself and looked him directly in his eyes. I kept confident and relaxed. He said he was impressed with my answers. After this, a few days later I was contacted for a second interview. At the second interview, I met with another manager, she was very friendly and easy to talk to. She asked me how good I am multitasking and dealing with different customer needs at the same time. She offered me the position. I came in the next day to start training which took two days and I was paid for it. The only thing that caught me by surprise is that they did not ask for a background check for my position as it was not required and that I would not able able to work until 3 weeks from then because the schedule was already posted, but I can pick up shifts online if someone wants to drop it. So be prepared for the wait.

    Interview Questions
    • Why do you want to work for Macy's?   View Answer
    • How would you get a customer to apply for a Macy's credit card?   View Answer
    • Describe a time when you had to tell your manager about something wrong you saw your coworker do.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online - interviewed at Macy's in May 2014.

    Interview Details

    The interview was in a room where there was more than one interview going on at a time. Which was ok. My interview went well. Basically, tell about self and go over work situations with customers, etc.

    Interview Questions
    Negotiation Details
    There was no negotiation of the pay rate. Since basically everyone in starts at the same pay rate.
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Bakersfield, CA
    Anonymous Interview Candidate in Bakersfield, CA
    Application Details

    I applied online. The process took 3 weeks - interviewed at Macy's in June 2014.

    Interview Details

    I applied online through the Macy's website and about a week later, I got an invite to interview. I had to wait for them to post openings on the website and so that actually took the longest amount of time. Eventually interview times showed up on the scheduling site and I picked my time to go in. I had to reschedule once but went in for the second time that I rescheduled to. Interview took about 45 minutes but I was hired on the spot and came in for training later that day.

    Interview Questions
    • Think of a time when you caught a customer or coworker stealing.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Columbus, OH
    Anonymous Interview Candidate in Columbus, OH
    Application Details

    I applied online. The process took 5 days - interviewed at Macy's.

    Interview Details

    Applied online for a part time sales associate position. I was contacted within a few days by email and scheduled my appointment for an interview. The interview was honestly a waste of time for both me and Macy's. I am a college student and they looked at my availability and basically said they would not hire me because I will be returning to school in the fall, even though I was looking to transfer to a store close to my University. The interviewer looked at my availability and then the interview was over.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  7.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Columbia, MO
    Anonymous Interview Candidate in Columbia, MO
    Application Details

    I applied online. The process took 1 week - interviewed at Macy's in June 2014.

    Interview Details

    When I first got to my interview I was pretty nervous but reading the questions on here had me feeling prepared. The girl who interviewed me was probably in her early to mid twenties and her patient/calm demeanor put me at ease. She started off with the typical "tell me about yourself" question, followed by others mentioned on here such as: "How would you sell a pair of jeans?", "How would you celebrate a purchase?", "How would you sell a Macy's card?". I answered all of these easily. She then asked about my availability and work experience (I have no prior retail experience FYI).
    The interview went very well, but then she told me that there weren't any current openings in the department I wanted (Juniors), but they did have a potential position in Ladies if another girl they interviewed didn't call them back. She said I would get a call within two days letting me know if I got the position or not.
    I did end up getting the call - and the position! They're starting me out as an option 5 employee. I get 4-8 hours per week and then get to pick up as many shifts as I can, up to 40 hours a week. I'm hoping I can actually get hours because I've heard the scheduling system is tricky, but I am still excited!

    Interview Questions
    • Tell me about a time when a customer asked for many different options and you had to give them advice.   View Answer
    Negotiation Details
    No negotiation. Started me out at 8.25 since "I have open availability". I have no prior retail experience so my pay is probably lower than most.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 2 weeks - interviewed at Macy's in May 2014.

    Interview Details

    I applied online and received back an email to set up where and when I would like to get interviewed. I chose the mall nearest my home and where I'd like to work. The interview was good and I had answered well the interviewer's questions. I gave her an open schedule where I can work part time or anytime as long as I can get hired. My past work experience is related to the position I applied for. She knows I have experience in all departments since I worked in NY some years ago. I told her I hope to be able to work for Macys again since my work in NY before I moved to my present state was something I always enjoyed doing. After the interview, she asked me if I have any other questions. She said they will let me know a few days later. Then, after 2 days I received an email from Macys Bloomingdale thanking me for interview which is in a wrong date,location , job position applied for and said : " We have carefully reviewed your skills and qualifications. Unfortunately, your availability does not correspond with the days and hours needed for this position." So sad that I put much effort getting ready for that interview and being dismissed with wrong information in what I applied for and in what place and my availability is good... so why they said it did not match my availability?

    Interview Questions
    • Not really difficult questions but more on situational interview questions.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  9.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Woodbridge, NJ
    Anonymous Interview Candidate in Woodbridge, NJ
    Application Details

    I applied online. The process took 6 days - interviewed at Macy's in May 2014.

    Interview Details

    I applied for a part time position via online, I got a email 4 days later asking to schedule an interview via their scheduling system online. I went to the interview dressed professional with a black suit. When I arrived I went to the HR department, and was told to sit and wait for a manager. The manager came out 7 minutes later and did not introduce himself, and then he took me to a back room. He went out to take a personal call, and then came in and started asking me the interview questions. He said excellent to all my answers, and then told me he had a full time registry position available but he would need to check. He left then came back and said it was available but I would need to redo a different application for the position. So I was directed to the computers in HR and then told to redo the application for the position. After I did the application, which took about 35 minutes. I was told that I would be called if they were interested. I called a few days later to see if I could speak with the hiring manager, to see where things were with the process. I did speak with the registry manager, and he was extremely rude about me calling, and told me that I need to speak with HR again. I hung up from him and HR calls me a a couple hours later, and tells me they did not receive the app I did for 35 minutes at their HR department. I then found out that they are having a problem with their system and they would have it fixed so my app could come through the system. I felt like the manager was very unprofessional and was not going to be a good teammate, so I decided not to pursue the job or the issue with the app. But I was very disappointed with the overall process. I am not sure if it was just this Macys location, because it is NJ, but it was very unorganized and unprofessional.

    Interview Questions
    • Tell me a time were someone did something unethical, and what did you do?   Answer Question
    No Offer
    Negative Experience
    Easy Interview
  10.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Pembroke Pines, FL
    Anonymous Interview Candidate in Pembroke Pines, FL
    Application Details

    I applied online. The process took 2 days - interviewed at Macy's in August 2013.

    Interview Details

    Very straight forward interview, prompt decision. I talked about work experience and qualifications that make me a fit candidate for the position, time availability. Interviewer explained about duties/scheduling/benefits.
    Within a day or so was call to report for training.

    Negotiation Details
    Matter of fact.
    Accepted Offer
    Positive Experience
    Easy Interview

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