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Macy's COSMETICS Interview Questions & Reviews

Updated Aug 13, 2014
All Interviews Received Offers

Getting an Interview  

81%
3%
2%

Interview Experience  

46%
28%
25%

Interview Difficulty  

Average Difficulty
80 candidate interviews Back to all interview questions
Relevance Date Difficulty
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2 people found this helpful

No Offer

Negative Experience

Difficult Interview

Cosmetics Sales Associate Interview

Cosmetics Sales Associate
Temecula, CA

I applied online and the process took 3 months - interviewed at Macy's.

Interview Details – Applied online and got an interview. Interview went well & was invited to a second interview. The woman said that the manager from the cosmetics counter would give me a call in a couple days to set up the interview. Called a week or two later to check in about it & couldn't get ahold of anyone. Left two messages throughout the week and never got called back. About a month and a half later, I went in to the counter that I was supposed to interview for and asked the associate about my situation. She told me that it took them 8 weeks to call her and not to worry about it. Never got a call. This was months ago. Don't tell people that they have a second interview and then never call them. Very unprofessional.

Interview Questions


No Offer

Neutral Experience

Average Interview

Cosmetics Sales Associate Interview

Cosmetics Sales Associate

I applied online and interviewed at Macy's.

Interview Details – Macy's is a very nice clean store where they assist you kindly and straight to the point.
Very comfortable place and very friendly. But all of that can mislead you to over confidence that you got the job. They make it seem like you're right and are a right candidate but then decline so so positive but don't over think it.

Interview Question – If a customer only wants to buy lipstick how would you get them to buy something other then that?   Answer Question


No Offer

Negative Experience

Average Interview

Cosmetics Sales Associate Interview

Cosmetics Sales Associate
Bakersfield, CA

I applied online and the process took 3 weeks - interviewed at Macy's.

Interview Details – Applies online. Got interview appt 2 days later. Initial interview was fine. Nothing hard. Was told I was exactly what they were looking for and was excited to have me. At close of interview I asked when I would hear back. I was told next week sometime. By Friday of next week nothing. I called back. Another interview with counter executive for the following week "sometime" Tuesday following week executive called. Very rude. Said I would hear back by end of week from original interviewer. Never heard from either person. Very unprofessional.

Interview Question – You do realize this is a very demanding and high pressure job?   Answer Question


No Offer

Positive Experience

Average Interview

Cosmetics Sales Associate Interview

Cosmetics Sales Associate

I applied online and the process took 1 week - interviewed at Macy's in June 2014.

Interview Details – After applying online I received an email to scheduled an interview date online. The only time available was a week later. At the interview I was told that the position had been filled and asked me if I would be interested in another department which I wasn't interested in. She said she would bench my application to be considered for future openings.

Interview Question – How would you sell a customer on opening up a Macy's account?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Cosmetics Sales Associate Interview

Cosmetics Sales Associate

I applied online and the process took 4+ weeks - interviewed at Macy's.

Interview Details – Hiring process has taken almost 4 weeks including multiple in person and phone interviews. Interview questions ranged from professional experience to experience being involved with a team. Overall pleasant experience yet unsatisfied with the length of the process.

Interview Question – Name a past experience when dealing with a difficult person and how you handled the situation.   Answer Question


Accepted Offer

Neutral Experience

Very Easy Interview

Cosmetics Sales Associate Interview

Cosmetics Sales Associate
Spokane, WA

I applied online and the process took a day - interviewed at Macy's in December 2012.

Interview Details – Went in for an interview after applying online, was asked what I purchase in cosmetics and if I shopped there. It was a seasonal position and I was hired five minutes later. I think they hire seasonal associates to shop there which is fine with me because you do get 30% off the entire store, plus 50% off during back office sales.

Interview Question – How would I sell my most favorite product.   View Answer


Accepted Offer

Negative Experience

Very Easy Interview

Cosmetics Counter Manager Interview

Cosmetics Counter Manager
Ann Arbor, MI

I applied online and the process took 4 days - interviewed at Macy's.

Interview Details – filled out online application, then was called in for face to face interview. interviewed with department manager and then phone interview with cosmetics account executive. whole process took about 5 days

Interview Question – tell me about a time that you didnt like a customer   Answer Question


No Offer

Negative Experience

Easy Interview

Retail Cosmetics Sales - Beauty Advisor Estee Lauder/Clinique, Part Time Interview

Retail Cosmetics Sales - Beauty Advisor Estee Lauder/Clinique, Part Time
Denver, CO

I applied online and the process took 1 week - interviewed at Macy's in May 2014.

Interview Details – I was contacted via email to schedule an interview a day after applying. After scheduling the interview, I received an email with instructions to the store and the HR Department. On the day of the interview, I arrived a few minutes early. The lady confirmed my name and asked I give her a couple minutes. Promptly after she asked I follow her to her manager's office. The lady failed to introduce herself (thanks to her name tag, I knew her name). She began the interview by telling me the position had been filled but wanted to interview me anyway. After a series of questions regarding the Beauty Advisor position, she informed me of an opened management position she thought I would qualify for. She began to ask me questions regarding my management style.

Interview Question – What made me a great manager? I was taken by surprise by this questions as I was not applying for a management position, thus I was not prepared for such question.   View Answer


Accepted Offer

Positive Experience

Difficult Interview

Cosmetics Counter Manager Interview

Cosmetics Counter Manager
Durham, NC

I applied online and the process took 2 days - interviewed at Macy's in May 2010.

Interview Details – The interviewing process is very detailed an some what long.

Interview Question – Questions are not difficult if you have previous experience.   View Answer


Accepted Offer

Neutral Experience

Average Interview

On Call Sales Associate - Cosmetics Interview

On Call Sales Associate - Cosmetics
Bay Shore, NY

I applied online and the process took 5 days - interviewed at Macy's.

Interview Details – Filled out online application and got an email back quickly asking me to schedule an appointment. Went into HR where I waited for awhile before a manager started the interview. All the questions were from a printed sheet and asked a lot about how you would sell something or how you would get a customer to do this or that. Easy to make up stuff if you're not sure in my opinion. Then she told me she was the manager of Cosmetics and that they had an on-call position open. I've never worked in cosmetics, but I accepted.

Interview Question – How would you get a customer to open up a Macy's charge card?   Answer Question

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