Macy's
2.9 of 5 3,582 reviews
www.macysinc.com Cincinnati, OH 5000+ Employees

Macy's On Call Sales Associate Interview Questions & Reviews

Updated Mar 11, 2014
All Interviews Received Offers

Getting the Interview 

97%
2%

Interview Experience 

66%
22%
11%

Interview Difficulty 

19 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

On-call Sales Associate Interview

Anonymous Employee
Columbia, MD

I applied in-person and the process took 3 days - interviewed at Macy's in June 2012.

Interview Details – Shown around the store, met different people on the floor. Also had the interview in the manager's office in the executive office.

Interview Question – There weren't any really hard or technical questions.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

On Call Sales Associate Interview

Anonymous Employee
Atlanta, GA

I applied online and the process took 1 week - interviewed at Macy's in September 2009.

Interview Details – Interview was straightforward. If selected you will be contacted by email.

Interview Question – Give me a situation when you went over and beyond a customer expectations   Answer Question

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Accepted Offer

Positive Experience

Average Interview

On Call Sale Associate Interview

Anonymous Employee
San Francisco, CA

I applied online and the process took 1 week - interviewed at Macy's in July 2013.

Interview Details – -How would you go about selling macys cards
-How would you help somebody looking to buy a pair of pants
-Describe a time where you had to work in a group to reach a goal
-How would you celebrate a purchase
-What would you do if you saw a associate stealing/ Describe a time in the work place where you saw somebody doing something dishonest

Interview Question – What would you do if you saw a associate stealing / Describe a time in the work place where you saw somebody doing something dishonest   Answer Question

Negotiation Details – Very simple, Explained the pay, Hours and Benefits.

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Accepted Offer

Neutral Experience

On Call Sales Associate Interview

On Call Sales Associate

I applied online and the process took a day - interviewed at Macy's.

Interview Details – Filled out an application online. Got the e-mail to schedule an in person interview with the manager. Was told I would get a position and a week later was called for orientation.

Interview Question – You get asked how you would get someone to apply for the Macy's card, so learning about the card helps.   Answer Question

Negotiation Details – No negotiation. I didn't push it either since it was my first retail job.

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Accepted Offer

Neutral Experience

Easy Interview

On Call Sales Associate Interview

Anonymous Employee
Temple Hills, MD

I applied online and the process took 5 days - interviewed at Macy's in May 2010.

Interview Details – I applied online the week before leaving college at a location not far from my home. I ended up being contacted for an interview a day or two later, I set the date and time then confirmed the interview. A situation came up where I had to reschedule the interview, so I did so online. I confirmed the new date and time for the interview and arrived on time. I was asked to come to the back only to hear they were no longer hiring and to try another location. I applied to the location down the street from my home where I landed an interview with the regional manager she complimented me on my makeup and wardrobe, asked what department I would like to work in, my availability and told me I was hired. I re applied last year, went through the interview process until we got to the pay section of thr interview. It appears they pay less than when I started. I told her I made more as a on call associate, she then left the room for five minutes and explained they were no longer hiring to check another location.

Interview Question – What do you consider STAR customer service?   Answer Question

Negotiation Details – First time I tried to get 8.00 but their highest pay was 7.25 I was able to get 7.50. The last time no negotiation they wouldn't offer what I made so I was not offered the position.

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Accepted Offer

Positive Experience

Very Easy Interview

On-Call Sales Associate Interview

On-Call Sales Associate
Bridgewater, NJ

I applied online and the process took 1 week - interviewed at Macy's in May 2009.

Interview Details – Basically you apply online for a specific position that is open in the store you want to work in. After being filtered through some computer system, if it gets past that point (I'm unsure who they filter out, and how), it gets sent to the human resource manager. From there they call you in for an interview with a manager, and then they decide whether or not to hire you from there.

Interview Question – Honestly I don't really know. The interview process isn't really hard at all, more than anything it's a joke. They don't care about retention whatsoever, they know they can find a replacement for you somewhat quickly.   Answer Question

Negotiation Details – There is no negotiation. It's a huge corporation and for an hourly sales associate it is a - this is what will will pay you and that's it. Either you accept their low wage offer or you find another employer.

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Accepted Offer

Positive Experience

Very Easy Interview

On-Call Sales Associate Interview

On-Call Sales Associate
San Jose, CA

I applied online and the process took 1+ week - interviewed at Macy's in April 2012.

Interview Details – group interview so everyone basically says the same thing

Interview Question – really didn't have one   Answer Question

Negotiation Details – quick, on call i got the maximum allowed

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1 person found this helpful

Declined Offer

Negative Experience

Easy Interview

On-Call Sales Associate Interview

On-Call Sales Associate
Franklin, TN

I applied online and the process took 5 days - interviewed at Macy's in August 2012.

Interview Details – Submitted an online application, called to schedule an interview. Went in for an interview with one of the general managers. Spoke for 15-20 minutes, called in the manager for the department I was applying for.

Interview Questions

  • What would you say to women coming in to buy a pair of slacks? And how would you get her to purchase another piece as well as sign up for a credit card?   Answer Question
  • Would you be comfortable pushing credit cards on customers?   Answer Question
  • How would you celebrate the purchase?   Answer Question

Reason for Declining – The base pay was significantly less than equivalent to the gas money I'd be spending to drive to work. The interview was also extremely unprofessional-- they didn't even know what position they were interviewing me for.

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1 person found this helpful

No Offer

Negative Experience

Easy Interview

On-Call Sales Associate Interview

On-Call Sales Associate
Plano, TX

I applied online and the process took 3 days - interviewed at Macy's.

Interview Details – I applied online. I received an invitation to schedule an interview less than 24 hours later. I scheduled the interview. As I was waiting for the interview, I overheard the previous interviewer talking with someone in another room. This person said they didn't have any on-call positions available. I'm not sure why they even scheduled me for an interview then. Another male interviewer called me in for my interview. He must have been having a bad day because he acted put out the entire interview. He started by drilling me on why I could only work weekends. I found it baffling that they even called me in for an interview for 2 reasons. 1. There were no on call positions available and 2. My available hours were on the application. Why even call me if they didn't fit their needs? He then proceeded to read interview questions off a sheet. These were the typical retail questions. Then he got to the question about whether I was available weekends, holidays, early mornings, days, evenings and nights. I said yes (meaning on the weekend). He more or less said AHA, but you can only work on the weekends. I told him that I was sorry, but I obviously misunderstood how the flex position worked, but no I couldn't be available 24/7. I think he felt bad then and backed down. He said I didn't have to be available 24/7, but he needed more availability. I said I was a little confused by that since I put my availability on the application, but thank you. I then left and he jumped up to get the door for me. So, to sum it up, it was a learning experience, but a huge waste of time.

Interview Question – Schedule questions. For a flexible position they weren't very flexible.   Answer Question

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Accepted Offer

Positive Experience

Easy Interview

On-Call Sales Associate Interview

On-Call Sales Associate
Bowie, MD

I applied online and the process took a day - interviewed at Macy's in June 2012.

Interview Details – Simple online application, I received an e-mail soon after telling me to schedule for a job interview. When I went, I had to wait quite a while for my interview, which wasn't bad. I didn't even apply for cosmetics, but that's what I was asked about, and I was told I got the job at the end of the interview. Pretty typical questions, like how you'd make a sale or upsell, why I wanted to work at Macy's, a time I made a sale, when I had received exceptional service somewhere, and stuff like that. I had to wait a while before I filled out the actual hiring paperwork though.

Interview Question – A time I had to sell a product or idea. It threw me off a little, but I came up with an appropriate answer.   Answer Question

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