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Macy's Shoe Sales Associate Interview Questions

Updated Oct 17, 2014
Updated Oct 17, 2014
9 Interview Reviews

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  1.  

    Sales Associate Women's Shoes Interview

    Anonymous Interview Candidate in Concord, CA
    Anonymous Interview Candidate in Concord, CA
    Application Details

    I applied online. The process took 5 daysinterviewed at Macy's in June 2014.

    Interview Details

    I applied for the job the night before I got two emails inviting me to come interview with Macy's/Bloomingdales and to schedule an interview. I got there and someone else had my interview time slot as well, which was strange to me. I was mostly prepared for the interview but there were like 3 pages worth of questions and I wasn't prepared for ALL of those...so, the interview ended, she asked my availability, told me about the points system and also that the position for shoes was filled... but asked me if there was anywhere in particular I would prefer to work. I told her I was flexible and could manage working in just about any department I was needed... and after all that, I still didn't get the job. I was informed by e-mail I didn't get it the next day.

    Interview Questions
    • Name a time where you were faced with a difficult question in an unfamiliar subject and what solution did you come up with or something like that.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  2.  

    Women's Shoe Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4 daysinterviewed at Macy's.

    Interview Details

    Arrived at the interview but they were not prepared for me. They had to call in a different woman who was a cashier lead to interview me. It lasted about 10 minutes and I thought it went well. She said they were hiring many people at the time, so they would get back to me about the job. Received an email about 4 days later saying that I didn't get the job and that I could apply in the future. I was very disappointed especially because about a week after my rejection I saw a posting for the same job position open again.

    Interview Questions
    • If offered a high position that you did not want would you take it and why?   Answer Question
    No Offer
    Negative Experience
    Average Interview
  3.  

    Sales Associate Women's Shoes Interview

    Anonymous Interview Candidate in Frisco, TX
    Anonymous Interview Candidate in Frisco, TX
    Application Details

    I applied online. The process took 6 daysinterviewed at Macy's in April 2014.

    Interview Details

    From Macy's website, I applied for job which takes at the least 30 minutes, because of a lengthy personality questionnaire. Next day, I received email to set up time and day for interview. At Macy's I applied for Women's Shoes, but the Manager for the Men's department interviewed me. He did not have much of a personality, and just asked me 30 minutes of questions he was reading off the "interview" pack. Then after we finished all of the question and answer business, he said he was going to find the women's shoes manager. After waiting another15 minutes, she sowed up, and we just nicely chatted about life. Apparently I already had the job, she just had to make the formality of speaking to me.

    Interview Questions
    • It was just a whole lot of "what would you do" type of questioning. Such as how to finish a sale, how to increase a sale, how to convince a customer to purchase, how to handle a theft..etc..etc..etc..   Answer Question
    Accepted Offer
    Neutral Experience
    Difficult Interview
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  5.  

    Sales Associate Women's Shoes Interview

    Anonymous Interview Candidate in Brooklyn, NY
    Anonymous Interview Candidate in Brooklyn, NY
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's in February 2014.

    Interview Details

    You can apply online via the Macy's website. The online application takes about 30 minutes to complete and comes with a questionaire, nothing super special. After applying if they are interested they will call you in for an interview at the location you selected. Once you come in you will enter the Human Resources Department where they have you fill out a basic form then a general manager will interview you. If they want you they will tell you what positions they have available and you get to choose. After they will have you interviewed by the manager for that department. Overall it is a simple but timely process, I head some people had to come in for a couple of weeks straight due to wait times and rejections. I got hired on the spot with 48 hours.

    Interview Questions
    • How would you act under pressure on the sales floor with more customers than can be efficiently handled by employees while competing with other sales associates for commissions?   View Answer
    Negotiation Details
    They asked what would I like to be paid but it was not negotiable, minimum wage of $8.25 plus commission on a draw basis. In other words the pay is not very good.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate-shoes Interview

    Anonymous Interview Candidate in Greensboro, NC
    Anonymous Interview Candidate in Greensboro, NC
    Application Details

    I applied online. The process took 5 daysinterviewed at Macy's in May 2013.

    Interview Details

    Applied for a sales associate position and called back 2 days later. Sat with one manager to talk about my retail experience and once i mentioned that I had worked in shoes before she immediately stopped the interview and brought someone else in (another manager). The next person asked me a few questions about previous retail experience and scenario questions and experience in shoes. Very easy process and quick took less than 1 hour. Everyone was pleasant and answered my questions. Next day i received a call with an offer.

    Interview Questions
    • Describe a time when you had an irate customer and how you were able to handle the situation.   Answer Question
    Negotiation Details
    not able to negotiate. I was told as it was commissioned there would be no increase until tenured within company.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Women's Shoe Sales Associate Interview

    Anonymous Interview Candidate in Ann Arbor, MI
    Anonymous Interview Candidate in Ann Arbor, MI
    Application Details

    I applied online. The process took a dayinterviewed at Macy's in April 2013.

    Interview Details

    Actually was interviewing for another position with another manager but then shoe sales was brought to my attention and I was asked If I'd want to interview with the manager for that department so I figured why not.
    Interview was really laid back in the central HR break room.
    The managers were really nice.
    Didn't ask too many I guess, personal questions.
    Had me tell them about myself then again, it was really laid back and turned conversational for a bit.
    We went over scenarios and how I would handle them if I was in the situation.
    Went over why I thought I would be a good fit for the job and if I could handle the 'stresses' that came with shoe sales.
    Overall the interview went real well and was just a typical retail position interview.

    I was actually hired on the spot.

    Negotiation Details
    I'm in a commission field so she basically told me what they were able to offer me ($8) which seems basic around Macy's and then just elaborated on my commission.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Macys Mens Shoe Department Sales Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    I applied online. The process took a weekinterviewed at Macy's in January 2013.

    Interview Details

    Manager made me feel comfortable told me to take my time and not be nervous. Common situational questions very easy
    How would you celebrate a purchase?
    why Macy's?
    example when you were part of a team what was your role?
    how would you sell a Macy's credit card? etc

    Interview Questions
    • how would you upscale jeans to bigger purchases?   View Answer
    Reasons for Declining

    I was aiming for 8 dollars an up offer was 7.50 and 7.25 during training process this was not my first retail job.

    Declined Offer
    Positive Experience
    Easy Interview
  9.  

    Men's Shoe Sale Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 1+ weekinterviewed at Macy's in April 2010.

    Interview Details

    I applied online to the Men's Shoe Sales Position on the 22nd of April. I received an email to confirm and pick a day to schedule the interview a couple of days later. Then 4 days after that, was the interview. I entered the Macy's and went to the 8th Floor, and was given directions to go to the HR room/department. I was greeted by a security guard, and had to sign my name on a slip and give them my ID, then I was given a visitor's pass, and was told to speak to a woman behind the desk, whom, I am assuming was the receptionist. I then gave her my visitor's pass, and was told to have a seat.

    There were a bunch of chairs, kind of like when you go to the emergency room in a hospital. Three other applicants were there, and one was in the process of being interviewed. I would say each person was interviewed for 15-20 minutes. I was able to hear the questions being asked because the door was open. Basic questions like, what makes you better than any applicant here?, or Why should I hire you? Things of that nature.

    We all were interviewed by the hiring manager, and was asked the same questions as the other applicants, I was told because I did not have any commission experience, that she did not want to put me straight into it. She told me that she was going to refer me to another department, to get interviewed by the department's manager, to see if there was a fit. I waited 30-45 minutes for the manager to come.

    When the manager arrived, I was taken into the same room where the hiring manager was still holding interviews (as the room was nothing but little wooden tables/desk, which had two seats, there were about nine) and I was interviewed. Again I was asked about my experience, and my schedule, and I would say it went pretty well, and was told that they usually hire part time, and then when full time positions open, the part timers get more hours if desired. I explained that I did not want two part time jobs, so she then told me she would see if there were any full time positions, and headed out to the reception area/room.

    She didn't come back, but the hiring manager did, and said come with me, and took be back to another office, and told me that the manager wanted to offer me the position, full time, for 8 an hour. Now 8 is not that great, I was not offered negotiation, I wish I had pushed for it. Alas, I accepted the position.

    I start training next week, two days for 9 hours, and orientation another day.

    Interview Questions
    • Why should I hire you over any other applicant here?   View Answer
    • How long do you see yourself working for Macy's?   View Answer
    • Explain to me a time where you had to do something out of the ordinary that ended with good results?   View Answers (2)
    Negotiation Details
    There was no negotiation.
    Accepted Offer
    Neutral Experience
    Easy Interview
  10.  

    Sales Associate-womens Shoes Interview

    Anonymous Interview Candidate in Springfield, PA
    Anonymous Interview Candidate in Springfield, PA
    Application Details

    I applied online. The process took 2 daysinterviewed at Macy's in March 2010.

    Interview Details

    Sign up online, about 200 personality questions and got an email the next day for an interview. Easiest interview ever! He asked me a few questions about customer service and off the bat he told me I was hired and asked me when I can start.

    Interview Questions
    Negotiation Details
    8 percent commission on all shoes i sell including a base pay of $8
    Accepted Offer
    Positive Experience
    Easy Interview

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