Macy's

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Macy's Sales Associate Interview Questions

Updated Jan 28, 2015
Updated Jan 28, 2015
1,553 Interview Reviews

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  1.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source – interviewed at Macy's.

    Interview Details

    I applied online and had an in-person interview. I did not end up getting the position because they were not hiring for the location at the time, but it was a good interview.

    Interview Questions
    No Offer
    Average Interview
  2.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Macy's.

    Interview Details

    Did my application on-line, got an automatic email sent to schedule my interview, went in for two interviews even guaranteed a position for them to tell me they gave it to someone else.

    Interview Questions
    • "why should we hire you" question was difficult for me because at the time I didn't think my answer would stand out more than anyone else being interviewed.   View Answer
    No Offer
    Neutral Experience
    Average Interview
  3. 1 person found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Houston, TX
    Anonymous Interview Candidate in Houston, TX
    Application Details

    interviewed at Macy's in January 2015.

    Interview Details

    I applied for the job position online. The following day I received an email alerting me to schedule a convenient day and time to interview. I scheduled my interview for a week later, and over the 7 day period I received 3 confirmation emails notifying me about my upcoming interview, including the day of. Upon showing up for my interview on time at the office I was directed to go to, I was told by a very nice lady that they were no longer hiring. She then told me I should come back in March to try again, and that she was sorry for the inconvenience. Then, 3 days after my scheduled interview I recieved an email from Macy's telling me that they were no longer hiring at the location I applied to. I could not believe how unprofessional Macy's was.

    Interview Questions
    No Offer
    Negative Experience
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Simple, easy, fair. Apply on line, called for interview, informed of work available, interviewed for ability and aptitude. Manager follows company standard outline of questions including, sell me this pencil (item).

    Interview Questions
    • How you turned a complasint into a happy camper.   View Answer
    Negotiation Details
    none, minimum wage at tiem plus 10cent hr.
    Accepted Offer
  6. 12 people found this helpful  

    Holiday Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 5 daysinterviewed at Macy's.

    Interview Details

    Applied to Macy's online during the holidays, was called for a phone interview and got hired right on the spot. The lady who interviewed me was very friendly. Always greet the interviewer politely, ask how they are doing before the interview. She begin to explain that she was going to ask me a series of questions. I have never been in retail before but I came well-prepared for the questions. She asked me around 9 questions: 1. Q: Why Macy's?
    A: It's a long-standing company with a good reputation. There's a lot of opportunities for upward mobility.
    Notes: That's all you need. She said that answer was great.
    2. Q: Explain to me how you would go about selling a Macy's Credit Card.
    A: Well, sometimes people are in a hurry when they are shopping, so I would be sure to tell them that it's a very quick process. They would get all of the discounts without having to present a coupon. It's very convenient to check the balance online whenever internet is available. Also, there is no need for a receipt when you return an item, no matter how long ago it was to purchase the item.
    Notes: She said this answer was fabulous and explained a little more about the credit card.
    3. Q: Tell me about a time when someone you worked with did something you knew was wrong, how you handled it, and what was the outcome?
    Notes: I explained to her a story about my previous job as a hostess at Texas Roadhouse. I told her that after we were finished with our shift we had to sweep the corral before we left to go home. One girl didn't sweep and I notified the manager so she wouldn't do that again. He told her that it wasn't right, and she's swept ever since. (The example doesn't have to be a great important story)
    4. Q: Explain to me an example of when you were on a team, what was your role, and what was the outcome?
    5. Q: Were you ever working in an area that was always constantly changing?
    6. Q: Tell me how you would greet a customer and assist them.
    A: I would smile and be polite and ask them how they were doing. I would ask them what they were looking for and how I could be a help.
    7. Q: If someone came in needing a pair of jeans, what kind of questions would you ask them?
    A: I would ask them what kind of brand they were looking for, what style, what length (pants, capris, shorts).
    8. Q: How would you upscale the jeans into a bigger purchase?
    A: I would say, Oh you know you need a shirt for those jeans to tie it all-together (interviewer loved that answer). I would then proceed to show them some accessories and shoes to go along with it.
    9. Q: How would you celebrate a purchase?
    A: I would tell them to "have a nice day" or "see you tomorrow!". Also, comment on how great that outfit will look on them.
    Notes: Something to flatter them.

    Interview Questions
    • 2. Q: Explain to me how you would go about selling a Macy's Credit Card.(VERY IMPORTANT)
      Q: How would you upscale the jeans into a bigger purchase?
       
      Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    25 minute interview and 4 hour testing (register & questions & Answering problems). Asked if ever worked for Macys before and asked if I knew anyone that worked at Macy's.

    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Associate In Macy's Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Macy's.

    Interview Details

    The Group interview was brief with interestingly selected questions that were open ended. There were at least 20 in the group, so we had to answer quickly. I was surprised at how brief it was happy when they did call me to confirm that I was hired.

    Interview Questions
    • What was the most difficult problem to solve in sales?   View Answer
    Accepted Offer
    Neutral Experience
    Easy Interview
  9. 1 person found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Macy's.

    Interview Details

    I applied online for a seasonal position. I got an email to schedule an interview and went in a few days later. I spoke to a mangpager who read off questions from a sheet and wrote down my answers.

    Interview Questions
    • Talk about a time whrn you had to sell something to someone.   Answer Question
    No Offer
  10.  

    Macy's Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Macy's.

    Interview Details

    Pretty straight forward. Stock questions were read right off a piece of paper. She gushed about how great Macy's was to work for, how easy it would be for m to make commission and how I could write my own schedule. None of that was true. I don't think she meant to lie, I just don't think HR knows what it's like to be a sales associate.

    Interview Questions
    • "What was your most challenging decision regarding a difficult customer?"   Answer Question
    Negotiation Details
    They told me I couldn't negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Retail Sales Associate/Recovery Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied in-person. The process took 4+ monthsinterviewed at Macy's.

    Interview Details

    I was called in for a meeting. I was given a interview right on the spot once after being called in to be place in a position. Once filling out the application, we were given a tour through out the store, in order to learn about where will be place. As to what department in the store.

    Negotiation Details
    I am reliable and always on time.
    Accepted Offer
    Positive Experience
    Easy Interview

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