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Magento Business Account Manager Interview Questions & Reviews

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Very Easy Interview

Customer Service, Account Manager, Business Development Not Sure Interview

Customer Service, Account Manager, Business Development Not Sure
Culver City, CA

The process took 2 weeks - interviewed at Magento in November 2011.

Interview Details – This was one of the most disorganized and unprofessional places I have ever seen. I had a phone interview with the hiring manager and it was nothing out of the ordinary. I was later called into the office to meet some of the team all of which worked out of town. I got an email confirmation and schedule of who and when I was going to meet. The job title on the schedule said Customer service rep. I thought I was interviewing for an account manager position. I called to ask about which position I was interviewing for and got a confirmation it was for the Account Manager position. I arrived 15 minutes early, to discover that they do not have parking so I had to drive around to look for a place on the street or a meter. (It would have been nice to let people know to allow extra time and change for a meter since your office does not have parking spaces.) When I met with the HR person he gave me a schedule with people and times I was going to meet with them that were different from the one I was emailed. When I tried to make some small talk with him he blew me off, like he was exasperated with me. So I sat for 20 minutes waiting for my first interview, to find out that there were 2 schedules floating around and nobody knew anything. I met with the first person, and the comment that she made was that she wasn't sure why she was meeting with me, maybe we would have the same role, or on the same team? Didn't know. I met the next guy whose first question was "are you from California." I answered that I do live in California. He then asked where I was from. I was very hesitating since you are not allowed to ask people's origins. He seemed very unskilled at interviewing and didn't know his boundaries. His questions were broad ambiguous. He seemed annoyed when I was speaking. He was unskilled at interviewing and didn't know proper interviewing techniques and questions. He then mentioned that this is a business development role. Hum? Customer service, account manager, business development, which one is it?
This place definitely needs to get their act together. To sum it up in one word-“weird.”

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