Maritz Travel Travel Interview Questions & Reviews
Getting an Interview
Travel Director Interview (Positive Experience; Average Interview)
I applied through other source and the process took 2+ weeks - interviewed at Maritz Travel in November 2009.
Interview Details – Two rounds of phone interviews, two rounds of face to face interviews. The first face to face is with a program operations manager and the 2nd is with a VP. They're looking for people with a customer service orientation. The job requires a lot of autonomous decision making, so be prepared to show you're are capable of this.
Interview Question – Share with us a time when you turned a bad situation into a positive one for a customer. Answer Question
Negotiation Details – No negotiation. Set salary
Travel Director Interview (Neutral Experience; Average Interview)
I applied online and the process took a day - interviewed at Maritz Travel in October 2010.
Interview Details – Scheduled a phone interview and when we scheduled the phone interview the HR Department was 10 minutes late and I eventually ended up calling them. Interview was brief with two actual questions and the rest of the time was explaining the job description.
Interview Question – Explain a time when you had an unsatisfied customer and how did you work through the situation and what was the outcome? View Answer