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Maritz Travel Travel Interview Questions & Reviews

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Travel Director Interview

Travel Director
Fenton, MO

I applied through other source and the process took 2+ weeks - interviewed at Maritz Travel in November 2009.

Interview Details – Two rounds of phone interviews, two rounds of face to face interviews. The first face to face is with a program operations manager and the 2nd is with a VP. They're looking for people with a customer service orientation. The job requires a lot of autonomous decision making, so be prepared to show you're are capable of this.

Interview Question – Share with us a time when you turned a bad situation into a positive one for a customer.   Answer Question

Negotiation Details – No negotiation. Set salary

1 person found this helpful

No Offer

Neutral Experience

Average Interview

Travel Director Interview

Travel Director
Saint Louis, MO

I applied online and the process took a day - interviewed at Maritz Travel in October 2010.

Interview Details – Scheduled a phone interview and when we scheduled the phone interview the HR Department was 10 minutes late and I eventually ended up calling them. Interview was brief with two actual questions and the rest of the time was explaining the job description.

Interview Question – Explain a time when you had an unsatisfied customer and how did you work through the situation and what was the outcome?   View Answer

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