Marriott

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Marriott Interview Questions

Updated Dec 15, 2014
Updated Dec 15, 2014
306 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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306 Candidate Interview Reviews Back to all interviews

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  1.  

    Voyager Program Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 4 weeksinterviewed at Marriott.

    Interview Details

    Process took 4 weeks. Started with an on campus interview followed by being invited to Dallas for an undergraduate event. Interview was very casual with basic questions. Was sent an email the next Monday saying I would be given an offer.

    Interview Questions
    Negotiation Details
    In the midst of negotiations.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Management Trainee (Voyage Program) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 6 weeksinterviewed at Marriott.

    Interview Details

    I'm a college student, so there were two rounds of interviews. First, you apply online and get pre-selected for an interview. The first round was a 1-on-1 interview on campus after an info session. Go to the info session - the recruiter tells you pretty much everything you need to know about Marriott and what kind of interview questions they ask. It's STAR format (Situation, Task, Action, Result), and they really press for the result. The first interview was about 30 minutes, with basic questions including geographic preference and which department you want to work in and then STAR interview questions.

    After the first interview, you do an online questionnaire. This is a personality questionnaire and takes 30-40 minutes. It's a standard "are you cheerful" and some basic situation questions. "Sally is doing X, what would you do in this situation?"

    After the first round interviews, they email you in for the second round interviews. For the second round they send you to a different city and put on a 2-day event. They go over all the compensation and benefits you will receive as a Voyager and have a Q&A session with previous Voyages and Management Trainees. Afterwards, you go to a reception with GMs, Directors, and Regional Directors from all over your region. This is your time to meet with them, network, and meet your interviewers for the next day. They do not tell you who you will be interviewing with, so you have to try and get to as many people as possible. I didn't meet mine beforehand, but that's alright. The interviews are 2-on-1 all the next day and they last only about 20-30 minutes. It's just 3-4 STAR interview questions and then you have time to ask them questions.

    Make sure that you have good questions prepared! Think of actual questions about the company or interviewers you'd like to know. I had a wonderful conversation with my interviewers just by asking questions I was generally curious about. Think about areas of hospitality that are important to you, things you want to accomplish in your first year, and base questions off of that. Asking "Is there anything that you felt I did poorly?" or "What do you like/dislike most about Marriott?" are very standard questions. Really spend some time on this part, it's one of the most important parts of the interview.

    Interview Questions
    • Tell me about a time where you improved on a process or project.   Answer Question
    Negotiation Details
    The offer was very straightforward, and the pay varies based on the region (areas with high costs of living pay more)
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Guest Service Representative (Front Desk) Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Marriott.

    Interview Details

    The inter view went very well! Was glad for the opportunity to work for a Marriott location. The work was explained and the goal of the location sounded to match exactly what i was looking for. Management seemed to listen to what i had to say about previous jobs and saw the value that i had to bring to the table.

    Interview Questions
    • How would you handle a situation that you have a different opinion on handling compared to your Manager?   Answer Question
    Negotiation Details
    Smooth and conversational
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Front Desk Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took a dayinterviewed at Marriott.

    Interview Details

    I responded to a post on Craigslist. I had my resume in hand and took it to the company within 1 hour of the post. I was interviewed on the spot and given the job. The interview questions were primarily about my work experience and whether or not I could commit to staying with the company. I was honest and said that if I found the company to lack in values I would not feel like I needed to stay.

    Interview Questions
    • Will you be loyal to this company even though you are a student?   Answer Question
    Negotiation Details
    I didn't try to negotiate.
    Accepted Offer
  6.  

    Front Desk Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Marriott.

    Interview Details

    Applied online through hcareers and was contacted 3 weeks later. Was invited for an interview that same day and I was interviewed separately by two different people. I was invited for another round the following week for another two separate interviews on the same day. A third and final interview was set up for two days after my second interview to meet the GM.

    Questions were very personality and experience oriented.
    Asked to give lots of examples
    Asked about interests towards the future

    Interview Questions
    • Why did I apply for an entry level position after having a bachelor's degree   Answer Question
    Reasons for Declining

    pay was too low

    Declined Offer
    Positive Experience
    Easy Interview
  7.  

    Regional Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 1+ weekinterviewed at Marriott.

    Interview Details

    STAR Interview. Have solid examples of how you can do the job well. Be a good story teller. Great examples of teamwork, goal setting, negotiating, meeting goals, etc... You will have an interview with recruiter, then 2 sets of interviews if you pass the initial interview.

    Interview Questions
    Negotiation Details
    Don't try. Leaders fight to maximize your salary.
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Maintenance Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Marriott in November 2014.

    Interview Details

    Applied online and received a call for initial interview at Starbucks. I was asked general questions and told about the position. Then told I was one of three that would be called back for a second interview with the general manager. 2nd interview was easier than the first.

    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Bartender Interview

    Anonymous Interview Candidate in San Antonio, TX
    Anonymous Interview Candidate in San Antonio, TX
    Application Details

    I applied online – interviewed at Marriott in November 2014.

    Interview Details

    The interview consisted of two gentlemen asking went through the standard personality questions. The interview was easy and straight to the point. They did the actual drug test in the human resources office. I was called back the next day to fill out paper work. The entire process took at least a month or so.

    Interview Questions
    • Describe your most difficult guest situation and how did you handle it?   Answer Question
    Negotiation Details
    Really no negotiation. Just have to pass background and drug test. Took almost a month.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Banquet Server Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Quick interview, asks for schedule/availability, not many questions...asks when you can work etc.Hired immediately....next day taken to office to sign paperwork online. Staff and boss nice. Later get uniform and name tag and apron and tie and tie clip

    Accepted Offer
  11.  

    Manager, Sales Analysis Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 6+ monthsinterviewed at Marriott.

    Interview Details

    It's a long process. From the time I submitted my application to the time I was hired, a good 6-7 months went by. The process itself was pretty standard at first: you apply, you get a call from HR to set you up for a phone interview with the recruiter to go over basics (quick review of the position, availability, salary expectations...), then you get a call from the hiring manager to review your qualifications in a little more detail (30 min), then you get called in for in-person interviews. And that's where things get interesting:
    These interviews are with several team members (hiring manager, their peer(s), their boss, their boss' boss, and sometimes even their direct reports (your future peers). But you also learn throughout these interviews that you're being considered for 1+ other position(s) within that group.
    If you interview well, chances are you'll land one of the openings within the group, so overall it's a great process and you have better chances at landing a job. The downside for me was that I had no idea so I couldn't prepare as well for the interviews.

    Interview Questions
    • On a scale of 1-10 how do you rate your MS Excel skills?   View Answer
    Negotiation Details
    There's was little to no negotiation. I was told what the offer was and that it was the best they could make. Take it or leave it.
    Accepted Offer

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